Bearing King Reviews

4.7 Rating 3,396 Reviews
92 %
of reviewers recommend Bearing King
4.7
Based on 3,396 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Bearing King Reviews
Bought, a set of bearing, from you're company online, on the 11th of this month, today the 16th I received an email from Amy saying I hadn't paid postage to republic of Ireland, telling me they were canceling my order, refunding me and wanting me to do it again and pay for postage, when I paid for the bearing online it said free delivery 5 days, call me old fashioned, but shouldnt the website state the proper cost of shipping? And since it hadn't, I would have thought king bearing would honor the the price and delivery that was paid.
Helpful Report
Posted 4 years ago
Hi Andrew Many thanks for your review, however we only offer the FREE delivery option to UK Mainland customers, the reason why you were offered this option is because you told our system that you were in the United Kingdom not Republic of Ireland, hope this clears up any confusion
Posted 4 years ago
I have used bearing king several times over the last few years and every purchase has been trouble free, emails with acknowledgements, shipping updates and invoices, keeping me informed of order progress. Thank you and keep up the good work. Oh and by the way the prices are good too!
Helpful Report
Posted 4 years ago
Excellent service!
Helpful Report
Posted 5 years ago
Check your bearings are in stock before ordering and don’t be misled by the 48 hour tracked delivery. To be fair the parts were shipped by 24hr delivery once they’d arrived in stock and the urgency had been pointed out. Not ideal communication from a critical parts supplier though.
Helpful Report
Posted 1 year ago
I ordered the wrong belt so I contacted Bearing King by email. Jessica sorted it out for me. She was very helpful. Bearing King was the best value online for bolts. I was ordering from Ireland and I was able to pay in Euros which was great.
Helpful Report
Posted 2 years ago
Fast efficient service, links used for hay baler pick up auger drive chain. Thank you
Helpful Report
Posted 3 years ago
I shall review the product when it arrives been waiting a week.
Helpful Report
Posted 3 years ago
Dear James Your goods went out 01/12/2020 Royal Mail 2nd class signed for as per your order tracking number NL706428525GB 2nd class Royal Mail is normally 5 working days but at this busy time of year it could be a little longer, we do offer quicker timed/tracked deliveries for future reference I hope this helps Kind Regards Bearing King Team
Posted 3 years ago
Did not receive the item. Have not been informed that item been shipped. No response from customer service. LOST MY MONEY
Helpful Report
Posted 3 years ago
Dear Ned Your goods were sent out in the post with Royal Mail as per your order, we sent you an email on the day of despatch 30/11/2020 giving you Royal Mail delivery information and timescales, please allow a little longer for items in the post especially at this busy time of year, if your items are of an urgent matter for future reference we also offer tracked delivery services You have not lost your money and going on the 2000 plus 5 star reviews we have already why should our company be avoided, we pride ourselves in giving our customers the best service possible
Posted 3 years ago
I should review before im getting my order. Either something has happened to my order or you dont sync deliveries with asking för reviews
Helpful Report
Posted 3 years ago
Customer service was abrupt, rude and very unhelpful on the phone will not use this company again
Helpful Report
Posted 3 years ago
Very poor telephone manner, it was obvious it was a Friday and she wanted to be somewhere else. Failed to pass on important and relevant information to a colleague to assist so worse than useless Would not recommend this company to anyone..
Helpful Report
Posted 3 years ago
When a company gets things absolutely right then it's easy to take that for granted. I had not used Bearing King before but I definitely will again. Good communication, speedy delivery, good looking product and realistic pricing that is better than our local supplier that we have to now drive 12 miles to! Thanks for nailing it Bearing King!
Helpful Report
Posted 3 years ago
Its 10 days since my order and it hasn't arrived. I've tried ringing and have sent two e mails with no response. I understand the situation with CV19 but if a company is unable to complete an order or respond to any communication why take the customers money?
Helpful Report
Posted 3 years ago
Hi Doug We're skeleton staffed with just a couple at the moment hence the late reply, I'm not sure what's happened but when you placed your order it's gone through our CMS content management system but not come across to our ledger to process, I can only apologise for any inconvenience caused and sen out 1st class tonight Very sorry Markl
Posted 3 years ago
My only comment is that the price does not include vat, you only find out when you checkout.
Helpful Report
Posted 4 years ago
After giving ALL the part numbers, the wrong belt was sent. Awaiting for another one to come. When phone the gentleman on the phone was very apologetic and helpful. I know it's difficult times and you maybe sort staffed. Sorry for the 2stars.
Helpful Report
Posted 4 years ago
I think I ordered 10x26 8 deep groove but 12x26x8 came - not a prob. in this instance. Nice quick delivery
Helpful Report
Posted 4 years ago
Misleading ad.
Helpful Report
Posted 4 years ago
Placed an order online for some bearings only to be told the next day they had a 16 week delay. I felt the website should say "arriving soon" or "contact us for eta"
Helpful Report
Posted 4 years ago
good price quick bu why five emails asking for review not necessary wastes my time one plenty.
Helpful Report
Posted 4 years ago
Emailed to ask if I could cancel the order as I placed it by mistake. A few days later I received an auto email saying order was being shipped. I emailed them again asking if they could stop it. Not had any response to either email
Helpful Report
Posted 4 years ago
Bearing King is rated 4.7 based on 3,396 reviews