Bearing King Reviews

Name: Bearing King
Address: Unit 5, Northfields, Forge Way, , Rotherham, Unit 5, Northfields, Forge Way, , Rotherham, Rotherham
Rating: 4.66

4.7 Rating 3,749 Reviews

92 %

of reviewers recommend Bearing King

4.7

Based on 3,749 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Bearing King 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid for next day delivery received a day late”

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Posted 4 years ago

Hi Jarrad Many thanks for your review however I feel 1 star is a little unfair as you ordered at 21.17 Monday evening and we sent out DPD next day service the following day, the email you left when placing your order with Bearing King is used in the DPD app so they email you with delivery information every step of the way, I've just tracked your parcel and it shows as below, DPD must have made contact with you letting you know of the delay, totally understand where you're coming from but this is down to DPD and NOT Bearing King, If it's a shipping refund you're after please email sales@bearing-king.co.uk and we can get that sorted Date & Time Location Description 07 Jan 2021 14:24 DPD Local Your parcel has been delivered and received by TAVNER 07 Jan 2021 11:11 DPD Local Your parcel will be with you today 07 Jan 2021 03:34 DPD Local Your parcel is at our depot 07 Jan 2021 03:32 DPD Local Your parcel is at our depot 06 Jan 2021 12:20 DPD Local There's a delay with your parcel at our hub 05 Jan 2021 23:14 DPD Local We have your parcel and it's on its way to our depot 05 Jan 2021 22:55 DPD Local We have your parcel and it's on its way to our depot 05 Jan 2021 16:11 DPD Local We have your parcel and it's on its way to you 05 Jan 2021 09:44 Bearing King Ltd We've received your order details, but have not yet received your parcel

Posted 4 years ago

“My order hasn't even been dispatched....”

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Posted 4 years ago

“Ordered 8 days ago. Weren't dispatched for 3 day. Still waiting. Second order 6 days ago. Still waiting for dispatched notice. Not happy”

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Posted 4 years ago

Hi Paul I'll find out what's happening tomorrow morning and let you know Very sorry regards Mark

Posted 4 years ago

“First purchase I ever made from Bearing King. No feedback or customer support whatsoever after the payment confirmation. I don't even know the delivery deadline or if the parcel was ever sent at all. Kind of disappointed, honestly!”

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Posted 4 years ago

“I shall review the product when it arrives been waiting a week.”

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Posted 4 years ago

Dear James Your goods went out 01/12/2020 Royal Mail 2nd class signed for as per your order tracking number NL706428525GB 2nd class Royal Mail is normally 5 working days but at this busy time of year it could be a little longer, we do offer quicker timed/tracked deliveries for future reference I hope this helps Kind Regards Bearing King Team

Posted 4 years ago

“Did not receive the item. Have not been informed that item been shipped. No response from customer service. LOST MY MONEY”

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Posted 4 years ago

Dear Ned Your goods were sent out in the post with Royal Mail as per your order, we sent you an email on the day of despatch 30/11/2020 giving you Royal Mail delivery information and timescales, please allow a little longer for items in the post especially at this busy time of year, if your items are of an urgent matter for future reference we also offer tracked delivery services You have not lost your money and going on the 2000 plus 5 star reviews we have already why should our company be avoided, we pride ourselves in giving our customers the best service possible

Posted 4 years ago

“When I was looking for bearings the web site was not functioning properly, so I did not commit to buy. I found a site that could supply the same quality of bearing for half the price (simply bearings) and free postage. I was surprised to find that my original search had gone through to a purchase as I never committed to buy? So I shall avoid this site in the future.”

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Posted 4 years ago

“I should review before im getting my order. Either something has happened to my order or you dont sync deliveries with asking för reviews”

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Posted 4 years ago

“Rubbish, still haven't received my order ! Been 6 days !”

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Posted 4 years ago

Hi Gary Your parcel went out Royal Mail 2nd class signed for as per your order Royal Mail tracking number is NL706367446GB Regards Bearing King Team

Posted 4 years ago

“I still haven't got the bearings?”

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Posted 4 years ago

Hi Giuseppe Very sorry for your delivery delay Your order was sent out Royal Mail signed for on the 8th October, tracking number NL5544 6029 5GB Regards Bearing King Team

Posted 4 years ago

“I prefer to overpay and have a product tracked because the way you send it will never arrive it will always return to your address it was a big mistake of mine buying something out there I just lost a lot of money Order # 54526 I wrote yesterday through a negative review if you send me the seals by the same shipping method she will never get here for me why here in brazil i have to track foreign orders and put my cpf number or you send me the way you want and put my cpf number in the packaging very big 32206581809 I am not satisfied with your company””

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Posted 4 years ago

Dear Krishnamurti I'm sorry you feel this way about our company when we have done exactly as you ordered us to do (apart from the fake invoice you requested), we even sent out your order again FREE OF CHARGE Let me remind you of the message you wrote on your order notes hello thank you for selling me a product that doesn't exist in brazil I will ask you to declare a symbolic value in the package why in brazil the customs loves to charge more money appreciate krish labourdette Maybe your customs has your packages being as you say they are corrupt, DO NOT blame Bearing King Ltd, we wrote on your envolope 32206581809 both times (emailed you the picture to prove it Your review of Bearing King Ltd is totally unacceptable when in fact you are reviewing your corrupt system I hope this clears things up Kind regards Bearing King Team

Posted 4 years ago

“Customer service was abrupt, rude and very unhelpful on the phone will not use this company again”

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Posted 4 years ago

“Still haven’t received anything”

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Posted 4 years ago

Hi Robert Your order was signed for by R Davis on the 11/09/2020 and the Royal Mail tracking number is NL554454048GB Kind Regards Bearing King Team

Posted 4 years ago

“I ordered the product but within an hour I cancelled it by email - you can't do it online. I accept that it was my issue in terms of cancelling. I did it all on a Saturday so there was no real reason that Customer Service could not have cancelled the order first thing Monday. 7 days later it was delivered. It wasn't a lot of money in the great scheme of things but they have charged my PayPal account anyway and looks like I am stuck with something I don't need but cancelled.”

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Posted 4 years ago

Hi Charles Very sorry for our error, your PayPal payment of £10.42 has been done Regards Bearing King Team

Posted 4 years ago

“Order # 54526 I wrote yesterday through a negative review if you send me the seals by the same shipping method she will never get here for me why here in brazil i have to track foreign orders and put my cpf number or you send me the way you want and put my cpf number in the packaging very big 32206581809 I am not satisfied with your company”

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Posted 4 years ago

“hello friends, I bought a seal in May so far i haven't received anything and no item information you guys could help me, having already sent several emails thank you krish Order #54526 Order placed on Thursday 28th May 2020 at 17:10:44 PM Protx - Payment Authorised Order Status - Completed”

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Posted 4 years ago

Dear Krishnamurti So sorry you haven't received your order, we will send again but please be aware as this is only going post as per your ordered shipping method from us in the UK to yourself in Brazil it will take weeks to arrive as this is the cheapest slowest method

Posted 4 years ago

“Incorrect thread size on bobbins, clearly incorrectly picked. Email sent to sales but no reply as of today. 31.08.2020”

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Posted 4 years ago

Hi Simon Thanks for your email, and sorry for the late reply due to a bank holiday Sorry for getting your order wrong, will send the correct M8 bobbins out tonight for you, no need to send the M10 back Once again sorry for any inconvenience caused Regards Mark Bearing King Ltd

Posted 4 years ago

“For emails saying part was being shipped. Then after some days got an untitled email(so I ignored initially thinking if was delivery update)saying part not available..not even an apology. Refunded quick though.”

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Posted 5 years ago

“Tried ordering adhesive through Bearing King online. The next day I received an email that it would take 5 to 7 days before Bearing King would have the adhesive in stock. Then a day or 2 after that Bearing King emailed and said that the minimum order quantity was 12. I was very annoyed and canceled the order. I drove 8 hours to another distributor and bought the adhesive from them because they had it in stock and they were willing to sell me 2.”

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Posted 5 years ago

Hi David Really sorry about the bad experience you've received from us, this was down to our website being correct and incorrect at the same time, On the "landing product page" this shows or mentions anything about stock levels etc https://www.bearing-king.co.uk/products.php?search=ms222 On the actual in depth product page this product says "please contact us" https://www.bearing-king.co.uk/bearing/ms222-teroson-moisture-cured-sealant-310ml/20877 So it all depends on which page you landed on, we know about this problem and are in the middle of a fresh theme/page design to correct this issue Once again really sorry for the inconvenience caused Bearing King Ltd Team

Posted 5 years ago

“I ordered 2 pair of bearings and paid for next day delivery. That was on the 2nd August. It is now the 10th of August and have received absolutely nothing. I was contacted by Bearing King to say that one pair of bearings was not in stock (despite say that they were in stock on their website) and that the other pair had been posted out. I have been reimbursed for the pair that were not in stock. After 4/5 days of waiting I requested that the order was cancelled and that I was reimbursed for the rest of the amount that I'd spent. I have yet to hear anything - either about the order or the return of my money. I ended up ordering both pairs of bearings from a competitor which arrived promptly. I will not be using Bearing King again. *Update - I have received a full refund for the order and the customer service has generally been good throughout, despite not getting what I'd ordered!”

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Posted 5 years ago

Bearing King is rated 4.7 based on 3,749 reviews