WOWBBQ Reviews

Name: WOWBBQ
Rating: 4.92

4.9 Rating 2,177 Reviews

98 %

of reviewers recommend WOWBBQ

4.9

Based on 2,177 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

WOWBBQ 5 star review on 16th September 2022

Anonymous

Anonymous // 01/01/2019

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“Delivery arrived on time and will packaged. Goods were most competitively priced. Swift efficient purchase.”

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Posted 6 years ago

“I live on the Isle of Wight and the next day service is great arrived next day and time delivery thank you very much for an excellent service”

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Posted 6 years ago

“Just bought our second Weber Electric Barbeque from WOW BBQ, who are a pleasure to deal with. The staff are always helpful and friendly, especially Patrick, who's customer service is second to none. Great product, great price, same day despatch and next day delivery, what more could you ask for. Such a refreshing change, these days, to deal with a company that cares about their customers :-)”

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Posted 6 years ago

“Great Customer Service, Excellent Communication, couldn’t be better than that! Bought a Weber Master Touch barbecue, reported a manufacturing fault, received an entire new replacement within three days. Will always be on top of my recommendation list.”

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Posted 6 years ago

“I purchased my Weber Q1200 from WOWBBQ and was immediately impressed with the superb packing and easy to understand instructions which made it very simple to assemble. When I had some difficulty getting it to work, I got in touch with the customer service team who responded very quickly and were able to resolve the problem (which was of my own making) We enjoyed our first Weber bbq the following day, finding the bbq quick to heat up and easy to use with great results - Thankyou WOW.”

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Posted 6 years ago

“A very efficient company to deal with, i had a few queries on the product i was buying and Lee was very helpful and described each product in depth for use with a BBQ, delivery was arranged once payment made and was delivered on time and well wrapped with no damage at all. I would buy products from this com pony again, friendly, very helpful and a good price.”

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Posted 6 years ago

“The staff were helpful when I contacted them about the products I was considering buying but had some questions about. The ordering and delivery process went smoothly and the items arrived on the day requested, in good condition. All was good, thank you.”

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Posted 6 years ago

“If your looking for anything Weber related, use this company first, you will not be disappointed. I looked around for the best deal as you do, I’m so glad that I chose WOWBBQ the service that I got was second to none. The staff are very helpful and knowledgeable, nothing is too much trouble. Ok I had a slight hiccup, but it was sorted straight away, with next day delivery, again very professional service. I did not hesitate in giving 5 stars for such a phenomenal service.”

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Posted 6 years ago

“Happy with the BBQ and customer service. However the courier company they used wasn't great the product got delivered passed the expected time. Would have been great if they had used a courier that gave updates.”

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Posted 6 years ago

“Fast delivery and great price”

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Posted 6 years ago

“Great Value and delivered bang on time. Absolutely delighted with both the service and the product (price not matched anywhere)”

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Posted 6 years ago

“Patrick from WOW was amazing with the delivery of our BBQ. Despite TNT not delievering when they said that would Patrick made sure by sending out a new BBQ immediately. I will always buy my accessories from WOW from now on. Huge hanks guys”

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Posted 6 years ago

“What great service, Lee went above and beyond to make sure that the bbq arrived on the agreed delivery day. On the other hand the courier fell well short of our expectations and did not have the bbq on board for delivery as expected. A phone call to Lee at WOWBBQ and the issue was sorted, the bbq arrived later that day. I would definitely recommend WOWBBQ their commitment to deliver a high standard of customer service was clearly met.”

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Posted 6 years ago

“Best price on the internet plus free gift. Easy to order, free delivery, parcel arrived as stated - what more can you ask?”

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Posted 6 years ago

“WowBBQ had what I needed and shipped it out right away. Fast service, fulfilled order ... all was excellent. I congratulate you on your fast customer service!! Well done, all of your team!!”

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Posted 6 years ago

“I ordered a weber genesis 2 from wow bbq. They dealt with my order in a very efficient manner and it was delivered as requested. There were some promotional changes after my purchase and whilst I was happy with the product. Wow bbq kindly honoured there price match policy. I found wow bbq to provide a large range of weber products and at a very competitive price without sacrificing on customer service. I have no reservations in recommending and have already made another purchase from them myself.”

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Posted 6 years ago

“I found the Wowbbq team via a google search as I was looking to upgrade from our 20 year old Weber charcoal bbq to a new gas one. The wow a website stood out as being be clear and easy to navigate. And it had very useful video tutorials to help me make my descision. I then also had a few extra questions for which I called, and I was met with very helpful advice. The team could not have done more. This was Friday late morning. I made my purchase and on Saturday morning it all arrived ready for me to assemble. Now, I have cooked more food on my new Bbq in a week then I have over the whole of last year! I am very happy with my purchase and with the quality of service from Wowbbq. Thanks.”

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Posted 7 years ago

“So helpful over then phone, polite great customer service. Looking forward to my delivery now.”

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Posted 7 years ago

“On the day the BBQ turned up, we noticed a crack on the lid. However, after contacting WOWBBQ that same day, they organized for a replacement to be sent to us direct from the manufacturer in less then one week. Fantastic customer service all round!”

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Posted 7 years ago

“They were great, my delivery was quick and when I wanted it. The price was competitive, very happy.”

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Posted 7 years ago

WOWBBQ is rated 4.9 based on 2,177 reviews