WOWBBQ Reviews

Name: WOWBBQ
Rating: 4.93

4.9 Rating 2,468 Reviews

98 %

of reviewers recommend WOWBBQ

4.9

Based on 2,468 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

WOWBBQ 5 star review on 12th October 2025

Anonymous

Anonymous // 01/01/2019

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“Very good service and prompt delivery, cannot fault”

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Posted 5 years ago

“Easy to order and delivery within days”

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Posted 5 years ago

“Great price, great service! Would highly recommend, very happy customer.”

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Posted 5 years ago

“Rang to check/confirm replacement igniter, which was confirmed promptly so placed order that evening for part plus some more coal for the kettle. Order arrived before the weekend. Excellent turnaround on an online order yet again. Thank you!”

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Posted 5 years ago

“Always my go to for Weber! Great prices and fast delivery!”

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Posted 5 years ago

“Very helpful staff when I had questions before I purchased. Very competitive pricing and great range to choose from. Very quick turnaround when I had made my choice and everything arrived ahead of time.”

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Posted 5 years ago

“Our order and delivery service with WowBBQ was as good as you could hope. Extremely swift service, when I rang for more information about my delivery the guy I spoke to was really helpful and friendly, and our order was with us on exactly the day I had arranged with no hiccups. Very impressed with this company and would definitely recommend :)”

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Posted 5 years ago

“Easy website. Good pricing and quick delivery.”

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Posted 5 years ago

“Excellent service, genuine products. Fast delivery and great customer service Highly recommend”

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Posted 5 years ago

“The Weber is... a Weber so, nothing more to say really. Quality as you would expect. Delivery and value for money were spot on so I would have no problems going back to Wow BBQ for other items.”

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Posted 5 years ago

“Great service and fast delivery, good prices and availability. Will use again.”

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Posted 5 years ago

“Great service every time used”

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Posted 5 years ago

“Checked heat beads out on Amazon and these were better value plus quick delivery.”

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Posted 5 years ago

“WoW BBQ is a truly outstanding company with great customer service. You can often tell a lot about a company by how they treat their customers, especially when something goes wrong. I’m really pleased to say WoW BBQ is one of the best I’ve come across in a very long time in this regard. Having ordered a smoker I was really impressed with the speed and efficiency with which the order was processed and shipped, even over the Black Friday weekend. It was also the cheapest I could find the smoker anywhere on line. I paid a little extra for nominated day delivery and it duly arrived exactly when it was supposed to. Then I opened it. All of my other Webers have been bomb-proof, so I was really surprised to find the water pan in this one damaged. Having not used WoW BBQ before I was immediately filled with dread. What if they wanted me to arrange the return of the whole smoker (in a box about the size of a washing machine), or worse they just didn’t bother to resolve the issue at all? So, I took a deep breath and sent them an email. I was absolutely amazed to receive an apologetic response just 8 minutes later even though it was a Saturday afternoon. Lee, who dealt with the issue was outstanding throughout. He told me I could just get on and use the smoker as is and that he’d arrange for a new part to be sent to me from Weber (who were also excellent in sorting this out). All he needed was the serial number which I duly provided. True to his word, I got a DPD tracking text from a Weber on Tuesday and the pristine replacement part turned up the very next day. An absolutely outstanding company. Great price, great service, I won’t hesitate to use them again that’s for sure. I thoroughly recommend them.”

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Posted 5 years ago

“Great service , prompt delivery will use again”

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Posted 5 years ago

“My order was delivered on the day promised, very well packed and invoiced. The Weber self cleaning kit fitted very effectively. Geoff”

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Posted 5 years ago

“Excellent cover. Good quality and easy to fit”

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Posted 5 years ago

“I bought a Weber grill2 meat thermometer and weber cleaning brushes, excellent products at excellent prices and excellent service. Thank you, I'll be buying again.”

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Posted 5 years ago

“Ordered hubby's Christmas gift, arrived in good time from ordering and look forward to seeing his face on Christmas morning before the meat goes on the BBQ!”

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Posted 5 years ago

“Excellent, fast, efficient service. Would highly recommend”

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Posted 5 years ago

WOWBBQ is rated 4.9 based on 2,468 reviews