WOWBBQ Reviews

Name: WOWBBQ
Rating: 4.93

4.9 Rating 2,403 Reviews

98 %

of reviewers recommend WOWBBQ

4.9

Based on 2,403 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

WOWBBQ 5 star review on 26th August 2025

Lee

Sally

Andrew OConnor

Matt

Anonymous

Anonymous // 01/01/2019

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“Discussed my order. Made the order. Selected delivery day. Order delivered as expected. No issues. Not rocket science but so many get it wrong.”

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Posted 1 year ago

“Arrived on time packageing intact and BBq well protected. Easy to follow instructions made assembly a treat. less that 45 minutes was ready for first burn. overall very pleased with WOBBQ's weber product.”

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Posted 1 year ago

“Amazing service , product is fantastic and at a great price , would definitely recommend this BBQ to others . Not sure if I should have had a foil drip tray but wasn’t one in delivery.Can you tell me where to purchase this from , do you sell them ?”

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Posted 1 year ago

“Great service, great delivery.”

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Posted 1 year ago

“Very easy to navigate website, logically laid out. Easy purchasing experience. Fantastic communication. Highly recommended.”

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Posted 1 year ago

“Ordered a Genesis. It was a really easy transaction. Arrived extremely well packed on a pallet a couple of days later. There was a part missing, but I called WOWBBQ and was told if I raised a case via email they would chase it up. As yet I’ve not had confirmation of receipt of this email? Lack of communication really lets this company down.”

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Posted 1 year ago

“Amazingly efficient delivery - best price on a bbq that was priced way more on all other sites and in stores. So pleased !”

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Posted 1 year ago

“Prompt and efficient delivery, Well packaged.”

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Posted 1 year ago

“Superb service from WOW. Product arrived next day as told. Very helpful staff.”

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Posted 1 year ago

“Competitively priced .... delivered on time.... Good trade.... thanks wow be team”

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Posted 1 year ago

“We purchased a Weber BBQ and seprately some parts for an old Weber. Excellent website, service and prices.”

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Posted 1 year ago

“Ordered and received in two days”

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Posted 1 year ago

“Good service , Arrived on time , product was great to use on the Weber”

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Posted 1 year ago

“Great speedy delivery, and BBQ is a dream. The one issue is lots of my lumpwood charcoal fell through the grill as the gaps are a bit large.”

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Posted 1 year ago

“Awesome! Items as described and easy to order. Arrived on time as well. I’m delighted.”

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Posted 1 year ago

“Excellent service from placing the order to taking delivery. I highly recommend WOWBBQ”

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Posted 1 year ago

“BBQ is great- easy to order, came within a couple of days. Really impressed, would order again, thank you!”

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Posted 1 year ago

“This is the 4th BBQ i have purchased from WowBBQ. good value and delivery as promised. look forward to using the Weber Go Anyware on an upcoming trip. Only comment, the lid does not seem that secure from the feet which fold over for trasportation.”

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Posted 1 year ago

“Did not receive item and still chasing for it or a refund, poor service.”

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Posted 1 year ago

Hi Charles, Thanks for your review and sorry that this has been a 1 star experience for you. I have searched for an email from you and cannot see any contact from you in our inbox, so we have not been able to deal with this for you. I have checked your order and can see it was dispatched just over a week ago using Royal Mail - we have experienced issues with this Royal Mail service lately which has prompted us to changing to a tracked service across the board. I have today raised an order for you for a replacement to be sent out ASAP and should arrive with you in time for the weekend. Please do get in touch if you have any questions or queries and we will do our best to assist you. Kind Regards, Daniel WOWBBQ

Posted 1 year ago

“Excellent service and customer support. Even rang to check my order was correct.”

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Posted 1 year ago

WOWBBQ is rated 4.9 based on 2,403 reviews