Woven Reviews

Name: Woven
Address: Unit 56 Monument Business Park, Chalgrove, Chalgrove
Rating: 4.20

4.2 Rating 767 Reviews

81 %

of reviewers recommend Woven

4.2

Based on 767 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

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Woven 5 star review on 5th September 2022

Helen Brennan Ainsworth

Keith Pearson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service from start to finish”

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Posted 3 years ago

“Rug arrived well packaged.excellent quality and sets off the room perfectly.”

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Posted 3 years ago

“Very pleased with the product !!”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Brilliant service, my runner arrived very quickly”

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Posted 3 years ago

“Really good quality rug, design and colours as advertised”

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Posted 3 years ago

“They price matched and sent my order quickly. Can’t fault them. Excellent communication. Would definitely recommend.”

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Posted 3 years ago

“Beautiful rug great price delivered safely. Looks great I am well pleased”

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Posted 3 years ago

“I really love the William Morris duvet cover and pillow cases I bought. They took a bit longer to arrive than I'd thought and there was some confusion over delivery dates which is why I've just given 4 stars. The product itself is lovely.”

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Posted 3 years ago

“Excellent product, very good service.”

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Posted 3 years ago

“Excellent product and Service.”

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Posted 3 years ago

“Although I had to wait several weeks due to item being out of stock I was informed and emails replied to quickly.”

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Posted 3 years ago

“Fabulous service, great customer care and the products are first class!”

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Posted 3 years ago

“Lovely product arrived well packed. Delivery a little slow but were quick to respond to email (staff shortages given as reason for slow delivery). Would use again”

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Posted 3 years ago

“Due to stock delivery issues, my ordered item took some time to arrive, even though the item was listed as ‘in stock’ when I ordered it. Customer Services kept me appraised of the situation (thank you Megan) & my quilt finally arrived. As soon as the item arrived in store it was dispatched to me immediately & arrived next day. Beautiful quilt & well worth the wait, excellent customer service - thank you!”

Woven 5 star review on 1st November 2021

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Posted 3 years ago

“Firstly, I am delighted with my rug but not so delighted with the amount of time it took to arrive. I accept that there may have been shipping delays but it was up to me to query when I could expect delivery - Woven should have informed me of the delay. Admittedly when I contacted them (twice) they replied straight away”

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Posted 3 years ago

“Brilliant service and excellent product”

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Posted 3 years ago

“Good product at good price, only issue was on delivery packaging had strong smell of diesel, fortunately not into the rug”

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Posted 3 years ago

“Really lovely quality rug, colours just as described”

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Posted 3 years ago

“Great product and quick delivery, would definitely use again.”

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Posted 3 years ago

Woven is rated 4.2 based on 767 reviews