World of Secateurs - (formerly World of Felco) Reviews

Name: World of Secateurs - (formerly World of Felco)
Rating: 4.85

4.9 Rating 2,424 Reviews

96 %

of reviewers recommend World of Secateurs - (formerly World of Felco)

4.9

Based on 2,424 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Genuine Felco products at a competitive price ; delivered to my door within 24hrs of ordering. Excellent service.”

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Posted 11 months ago

“very good service”

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Posted 11 months ago

“The unfortunate 'delay at your end due to a stock issue' was remedied very quickly and so I reduced my rating by one star; otherwise it would have been 'very good'.”

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Posted 11 months ago

“Very speedy despatch and delivery. Many thanks.”

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Posted 11 months ago

“Excellent service and excellent products. I needed advice about sharpening my secateurs and I phoned and got all the information I needed from a very helpful gentleman. The saw I ordered came quickly and I’m so delighted with it I have cut down overgrown shrubs so easily. Can’t praise product and service enough. Five star.”

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Posted 11 months ago

“Excellent service, despatched promptly, safely packed.”

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Posted 11 months ago

“Good price and fast service. Thank you.”

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Posted 11 months ago

“Like the tools a very efficient company”

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Posted 11 months ago

“Great quality products and great service when ordering online”

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Posted 11 months ago

“Very happy with product. I like there is a replacement/spares option. Shame though that you are asked for delivery notes yet couriers don't follow them and very expensive products are left out in the open, visible and in poor weather conditions.”

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Posted 11 months ago

“Excellent service, item exactly as described and delivered promptly. Thank you.”

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Posted 11 months ago

“It's great to see a product(s) that can be repaired rather than binned. The site is easy to navigate and delivery is good. I will be using it again for more replacement bits for my secateurs.”

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Posted 11 months ago

“Quick dispatch & delivery”

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Posted 11 months ago

“Excellent service will certainly use again”

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Posted 11 months ago

“Very easy to order telco spare parts for my Felco secateurs which are over 20 years old. Great that parts are still available. Delivery was very quick and parts were easy to change. .”

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Posted 11 months ago

“I've bought a fair few products from World of Felco and they've all been quality. They are easy to order online and they always arrive quickly and safely.”

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Posted 11 months ago

“Very fast service and delivery with no extra charge for the delivery. Excellent.”

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Posted 11 months ago

“The secateurs I ordered are great, they cut through wood like butter and alongside my sharpener its perfect.”

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Posted 11 months ago

“First class service”

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Posted 11 months ago

“I live the quality and feel of Felco secateurs in .y hand. It makes cutting and pruning so easy. It is important to me that I can maintain and service my tools so they really do last a lifetime. The website is so easy to use and buying spare parts for the tools are so easy to get. Delivery was also fast. I am totally satisfied with my Felco tools and the service I get. Many thanks. Denise”

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Posted 11 months ago

World of Secateurs - (formerly World of Felco) is rated 4.9 based on 2,424 reviews