World of Secateurs - (formerly World of Felco) Reviews

Name: World of Secateurs - (formerly World of Felco)
Rating: 4.85

4.9 Rating 2,528 Reviews

96 %

of reviewers recommend World of Secateurs - (formerly World of Felco)

4.9

Based on 2,528 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Felco products will never be a disappointment.”

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Posted 8 months ago

“Excellent customer service as usual, especially as they honoured the time limited discount code shown on their website which I couldn't get to work at checkout. The goods I ordered arrived in super quick time and very well wrapped.”

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Posted 8 months ago

“Lovely new Felco snips which will be very useful I know.”

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Posted 8 months ago

“Already having a number of Felco products, it would always be my first port of call, for any future purchase of new equipment. From order to delivery was a matter of four days. Excellent service.”

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Posted 8 months ago

“Really great product and helpful explanation video.”

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Posted 8 months ago

“Quick delivery of a replacement blade for my Felco 8 secateurs at a good price. Recommended seller.”

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Posted 8 months ago

“Brilliant service, informed me of the order progressing and promptly sent the correct item.”

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Posted 8 months ago

“Great service, excellent communication, fast delivery. Thanks.”

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Posted 8 months ago

“Great company to deal with and so are there products.”

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Posted 8 months ago

“I bought a pair of Felco 6 secateurs for my 95 year old mum who is a keen gardener. She absolutely loves them and said they are the best she's ever had so I bought myself a pair. They are fantastic. Customer service has been excellent for both my purchases. I highly recommend this company and they will be my 'go to' company for future purchases.”

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Posted 8 months ago

“Good product, poorly packaged with shape blade protruding”

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Posted 8 months ago

“Quqlity garden tools and delivered quickly after my order. Felco is a name I trust.”

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Posted 8 months ago

“My Felco2 has served me well for more than twenty years. It was good to get the support of World of Felco to bring my Felco back to its best.”

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Posted 8 months ago

“I bought the 321 snipers for a relative and she's really happy with them. They are very easy to use. The service I've had from Felco has been good, easy to order online and quick delivery.”

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Posted 8 months ago

“Service as ever was first class..Great ambassadors for Felco, wouldn't use any one else.”

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Posted 8 months ago

“I would never buy any other brand of secateurs. A professional gardener in a National Trust property praised Felco to no end so I went out the next day and bought Felco secateurs. I now have 3 secateurs including my latest purchase.”

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Posted 8 months ago

“I was unsure of what size secateurs to buy so phoned for help. Took their advice and ordered. Turned out to be wrong as secateurs too big for my hand. Returned them but had to pay postage despite buying on their advice. I asked for refund of the postage but was refused. I should have phoned for advice then ordered from Amazon to get free return. I would say that the two pairs i ordered separatley were sent and deliverd quickly and the refund was dealt with efficiently.”

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Posted 8 months ago

“Great product with spares to ensure longevity order, delivered fast, and well packed - no issues - good on line retailer”

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Posted 8 months ago

“Clear, informative website. Straightforward to order with excellent quick delivery.”

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Posted 8 months ago

“Excellent service, great price with free postage”

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Posted 8 months ago

World of Secateurs - (formerly World of Felco) is rated 4.9 based on 2,528 reviews