World of Secateurs - (formerly World of Felco) Reviews

Name: World of Secateurs - (formerly World of Felco)
Rating: 4.85

4.9 Rating 2,528 Reviews

96 %

of reviewers recommend World of Secateurs - (formerly World of Felco)

4.9

Based on 2,528 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very good customer care service and efficient delivery. Product I bought is excellent.”

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Posted 5 years ago

“Delivery very prompt and well packaged looking forward to using my secateurs as soon as the weather improves”

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Posted 5 years ago

“Good quality and speedy delivery. Good all round service.”

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Posted 5 years ago

“Excellent Product and service, happy customer.”

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Posted 5 years ago

“Great service and products. Thanks”

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Posted 5 years ago

“Great product - I’ve had my Model 2 secateurs for 15years and they are still like new. I bought a pair for my daughter in law as a Christmas gift - she was thrilled! Cheers to all at Felco”

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Posted 5 years ago

“You did not believe me when I told you that I did not received my felco 8. I felt cheated. Your sales team should check with the delivery company and ask them for proof before insisting that it was delivered. You must know that customer’s experience is very important. Honestly I did not have a good experience with your team. Asking me to call the delivery company and I had to wait in the call queue number twenty and after an hour waiting I gave up. I strongly believe that your customer services can do better, but one this occasion, I was let down very badly. Any way wishing your team a Happy New Year. Kind regards, Fred”

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Posted 5 years ago

“What was ordered came within expected time even with Christmas deliveries. SO, all OK.”

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Posted 5 years ago

“Perfect service and rapid delivery.”

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Posted 5 years ago

“Wow, what great service. I opted for free postage with a delivery of 10 days, yet it still arrived the next day !! On Christmas Eve!! Amazing service and great product, as always. Thank you”

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Posted 5 years ago

“I have had several Felco products and I am an avid fan already. These seateurs arrived less than 24 hours after my order was placed, so I am ultra impressed with the service. Well done.”

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Posted 5 years ago

“Brilliant. Speedy delivery and no charge for postage.”

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Posted 5 years ago

“Brilliant service , thank you”

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Posted 5 years ago

“They arrived in a flash.”

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Posted 5 years ago

“Quick delivery, good quality products”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Excellent service as usual the best secateurs on the market”

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Posted 5 years ago

“Speedy delivery a week before Christmas was excellent”

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Posted 5 years ago

“Ordered two gift boxes which were delivered in two days,well done for this time of year,-15/12/2020. First class service.”

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Posted 5 years ago

“It was a reliable service”

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Posted 5 years ago

World of Secateurs - (formerly World of Felco) is rated 4.9 based on 2,528 reviews