World of Felco Reviews

Name: World of Felco
Rating: 4.84

4.8 Rating 2,058 Reviews

97 %

of reviewers recommend World of Felco

4.8

Based on 2,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and communication and prompt delivery. Would recommend World of Felco”

Helpful Report

Posted 5 months ago

“I ordered online and the products, some secateurs, arrived promptly. I also ordered some card products. The secateurs were recommended to us and they are excellent. They’re fully serviceable and easy to maintain.”

Helpful Report

Posted 5 months ago

“Bought secateurs by mail from Felco for my left handed wife. Delivery from Felco was excellent. Secateurs yet to be properly used but anticipate they will be perfect. So hard to buy left handed tools in shops.”

Helpful Report

Posted 5 months ago

“Fantastic service from the World of Felco. Very easy to navigate the website, order etc. and the item arrived in 3 days.”

Helpful Report

Posted 5 months ago

“The replacement springs for my Felco12 secateurs are as exactly as described. Easy to fit and to date used them once without problems. W of F were the cheapest supplier when postage taken into account. They also delivered within the time frame they specified so I am a happy customer.”

Helpful Report

Posted 5 months ago

“Service excellent as always.”

Helpful Report

Posted 5 months ago

“brilliant, on delivery,range of tools & suitability for left & right handers. bought a folding saw & spare blade, have used this already & will use it for several gardening jobs when it warms up a bit.”

Helpful Report

Posted 5 months ago

“Fast delivery, easy understandable sites, packaging was very good.”

Helpful Report

Posted 5 months ago

“Really nice hand tools - cultivator and trowel. Nice quality.”

Helpful Report

Posted 5 months ago

“I wanted a pair of good quality secateurs for occasional use, so rang Felco for advice. The responsive assistant said that a model 5 pair would be appropriate and I duly ordered them. They arrived in good time, well-packed and have been very useful for trimming . I'm very satisfied and would recommend the purchase direct from Felco. Phoning for advice when unsure which pair would be best for my needs led to a good buy.”

Helpful Report

Posted 5 months ago

“Great secateurs, easy to use.”

Helpful Report

Posted 5 months ago

“Secateurs arrived promptly and are a joy to use”

Helpful Report

Posted 5 months ago

“Easy to use mail order and quick delivery”

Helpful Report

Posted 5 months ago

“Secateurs arrived as expected. Nice and sharp with a smooth action. I have two other pairs of felco secateurs many years old still in daily use.”

Helpful Report

Posted 5 months ago

“Excellent service.”

Helpful Report

Posted 5 months ago

“Speedy pleasant service . The diamond sharpener successfully sharpened my old telco secateurs brilliantly with the help of the you tube video . Great secateurs which I treasure . Thankyou so much .”

Helpful Report

Posted 5 months ago

“Very helpful in completing payment. Rapid delivery”

Helpful Report

Posted 5 months ago

“Ordering was easy, products arrived quickly, the Secateurs are comfortable to hold and work very well”

Helpful Report

Posted 5 months ago

“World of Felco had amazing customer service! My mum bought me gardening tools for christmas. The courier company made a mistake and did not deliver them as they should. I spoke with Clive who was super helpful in figuring this out ASAP. He looked into the courier's actions and dispatched new tools to me soon thereafter. World of Felco was a delight to deal with!”

Helpful Report

Posted 5 months ago

“I bought replacement blades for my two pairs of felco secateurs. The original pair is over 40 years old and the newer about 10. They are both working like new. The oldest pair would have been thrown away if you hadn't continue to sell replacement blades for an older model.”

Helpful Report

Posted 5 months ago

World of Felco is rated 4.8 based on 2,058 reviews