Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,154 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 6,154 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“Excellent website, my order was despatched very quickly & arrived next day.”

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Posted 3 weeks ago

“Really clear and easy to understand website, found exactly what I wanted and from that point forward communication was excellent, package was dispatched and received promptly and in perfect condition, will definitely use again.”

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Posted 3 weeks ago

“Always have items that I need in stock of good quality, at a good price. Quick and easy ordering with next day dispatch. Excellent communication at all times. A++++”

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Posted 3 weeks ago

“Very quick dispatch and delivery. Good range of items. Parcel was torn along one corner and was concerned something had fallen out. However, things were wrapped up well inside box so nothing was lost. Suspect torn corner may have been caused by squashing box in transit.”

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Posted 3 weeks ago

“Poorly packaged, such that the box is ruined. It was supposed to be a gift. Shoddy for a £150 item.”

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Posted 3 weeks ago

“Excellent service as usual. They even processed my order on a Sunday.”

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Posted 3 weeks ago

“Clearly set out website, quick delivery from stock. Items purchased for Christmas, looking forward to using our new models.”

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Posted 3 weeks ago

“Super speedy delivery Thank you”

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Posted 3 weeks ago

“Customer service very helpful and polite on helping me sort my order out Figures are beautiful Package very well”

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Posted 3 weeks ago

“I am thrilled to be a customer of Wonderland Models”

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Posted 3 weeks ago

“Very happy with my purchase and the communication that was given while out of stock and kept up to date when delivery was due”

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Posted 3 weeks ago

“Great service my order was processed and delivered very quickly love wonderland they always on form”

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Posted 3 weeks ago

“Always lightning deliveries (last one was 2 days early) and reasonable costs. I always find the products in excellent condition and of top quality. Wonderland has become my go to place for any paints, glues, and other modelling supplies. I intend to make a personal visit next time we're in Edinburgh to see what I can pick up as a holiday treat 😁”

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Posted 3 weeks ago

“Wonderland Models as allways provide a great model review and delivery service, with a wide range of models to browse and purchase. A truly great model shop.”

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Posted 4 weeks ago

“Rapid service and exactly what I expected.”

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Posted 4 weeks ago

“fantastic service and great items will use again.”

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Posted 4 weeks ago

“I have bought from you a few times now and it has always been a perfectly satisfactory process. However, on my latest order you appear to have changed couriers and as a result it has been problematic to get my delivery. In the past my goods have been left safely at my front door (inside the main block of flats) but on this occasion they would not leave it there. I've had to resort to having it dropped at a neighbour which is not ideal as I see no need to inconvenience them. Have you changed couriers?”

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Posted 4 weeks ago

Hello. We have used DPD for some time now, there's been no recent change. When you receive your tracking details you can specify if you would like your parcel left in a safe place, but it's now DPD's policy that you can't select a communal area as a safe place in case the parcel goes missing.

Posted 4 weeks ago

“Perfect! Cap guns and Caps Shipping and communication cannot fault. Got these for my son as I had these as a child. Thanks will definitely be back”

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Posted 4 weeks ago

“Excellent model, but, it didn’t come painted as shown on box. The one I got was plain white, the add showed blue, the box showed Red. I have resorted to Air brush (1st time) , I’m 76 time to learn😝”

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Posted 4 weeks ago

“The item was out of stock when I ordered it. The delivery was delayed due to no fault on Wonderland's part. It's now been delivered safely. MJM”

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Posted 4 weeks ago

Wonderland Models is rated 4.9 based on 6,154 reviews