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Wonderland Models Reviews

4.9 Rating 5,761 Reviews
96 %
of reviewers recommend Wonderland Models
Company Reviews Product Reviews
9,464
 Metrics
4.9
Based on 5,761 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Wonderland Models Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Gareth Wilson-Turner
Verified Buyer
“Excellent 👌 first class service I will definitely order again 👍”
Wonderland Models 5 star review on 30th August 2025
Helpful Report
Posted 1 month ago
Derek Huggett
Verified Buyer
“Long time since I have bought from Wonderland Models, and this experience was a delight! Easy to navigate and order from the website, the item (which was on a remarkable sale price) was in my possession within 48 hours in perfect condition (well done DPD).”
Helpful Report
Posted 1 month ago
Ian Cooper
Verified Buyer
“Great price (cheaper than China) and first class delivery (recieved within 24 hours)”
Helpful Report
Posted 1 month ago
Mark Oshea
Verified Buyer
“Efficient service, fast despatch and communication per excellence. Recommended”
Helpful Report
Posted 1 month ago
Frederick Day
Verified Buyer
“Arrived in good time and I was informed of each stage of the process. It was extemely well packed and therefore well protected. There is not much to do with reguard to assembly and the encluded instructions were adequate and could be worked out easily. Once unpacked, assembled and ready to go, I realised that there were more washers than were required to fit the whistle and some were of different thicknesses. I contacted the supplier who then contacted the manufacturer and a day later received a comprehensive reply. If there were to be a "down point" it would be that the whistle does not sit vertically to the boiler which I think distracts from the overall beauty and a positive distraction. Otherwise this is a first class machine of which I am now a proud owner.”
Helpful Report
Posted 1 month ago
Andrew Orbell
Verified Buyer
“Great choice of product, easy to select on the website and a speedy delivery. Ideal modelling go-to.”
Helpful Report
Posted 1 month ago
Philip Drakett
Verified Buyer
“I have just received my first order from Wonderland Models, customer service was excellent and my order arrived perfectly - I would highly recommend them and will be a returning customer.”
Helpful Report
Posted 1 month ago
Christopher White
Verified Buyer
“Excellent service especially by Craig in model kit section who helped with my initial enquiry. He then followed this up by helping with my purchase and delivery. Will certainly buy from Wonderland in the future. Chris White”
Helpful Report
Posted 1 month ago
Michael Brooks
Verified Buyer
“Great service and help thank you to James for his help very pleased reccomend highly Wonderland models.”
Helpful Report
Posted 1 month ago
Graham Myers
Verified Buyer
“Paid for express Next Day delivery. Took 4 days”
Helpful Report
Posted 1 month ago
Apologies for the delay directly related to the bank holiday weekend Graham.
Posted 1 month ago
Elliot Sinclair
Verified Buyer
“Really fast delivery, everything came packaged securely and the packs were super lucky 😂”
Wonderland Models 5 star review on 28th August 2025
Helpful Report
Posted 1 month ago
Michael Clipston
Verified Buyer
“Excellent service and very competitive prices”
Helpful Report
Posted 1 month ago
John Bradley
Verified Buyer
“Both items well packaged. Slight snag they sent an F4U corsair rather than the Red tail P51 on the order sheet. It's OK thogh I just wanted one of these types to try. Might need to give MH and MU some aircraft recognitipn lessons”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Good price, good and accurate communication, and very quick delivery - all good.”
Helpful Report
Posted 1 month ago
John Colburn
Verified Buyer
“Excellent service as always from Wonderland models. Model was really well packaged and no damage to the box.”
Helpful Report
Posted 1 month ago
Richard Bradley
Verified Buyer
“I always look for Wonderland models when I am after specific models and paints, I love dealing with them as I always get a good deal, excellent online communication and quick delivery!”
Helpful Report
Posted 1 month ago
M Iveson
Verified Buyer
“The service & delivery of the item ordered was examplery, delivered in 3 days of ordering. I do think a 410 x 200 x 75 mm cardboard box for a single pack of Evergreen strips was excessive.”
Wonderland Models 5 star review on 25th August 2025
Helpful Report
Posted 1 month ago
Richard Simpson
Verified Buyer
“Grate service and delivery keep up the good work”
Helpful Report
Posted 1 month ago
Robert Bird
Verified Buyer
“Nothing short of a fantastic service and fantastic customer service when there were issues with my order.”
Helpful Report
Posted 1 month ago
Graham Milford
Verified Buyer
“Great service, fast delivery. Model kit securely packaged.”
Helpful Report
Posted 1 month ago
Wonderland Models is rated 4.9 based on 5,761 reviews
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