Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,372 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,372 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“The customer service is excellent and fast to reply if you have a problem..”

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Posted 1 month ago

“Very quick and efficient service. Item arrived well packed.”

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Posted 1 month ago

“Very pleased with the Papo Zoo toy I ordered for my son’s birthday. Delivery was fast, I only waited a few days and the quality is absolutely lovely. One of my favourite wooden toy purchases and I can’t wait to see my son’s reaction when he opens it. I will gladly order again in the future!”

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Posted 1 month ago

“Have not done model yet, but delivery was excellent”

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Posted 1 month ago

“Easy to navigate website , very quick delivery and was kept informed about how the order was processing.”

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Posted 1 month ago

“Excellent service and very good customer service. Items were well packed and arrived in perfect condition and on time.”

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Posted 1 month ago

“I've used this model shop for years! They have a great range of goods to choose from at decent prices. Delivery was quick with no issues.”

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Posted 1 month ago

“Well packed product. Good service. A little slow on delivery, hence the 4 stars.”

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Posted 1 month ago

“Great service!”

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Posted 1 month ago

“Excellent service as always. Items received quickly and really well packed.”

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Posted 1 month ago

“Ordered some paint on a Sunday evening then On Monday realised I had missed two pots off, I sent an e-mail that morning explaining my mistake, no worries was the reply just re order and in the notes give the original number an mention Martin, Tuesday morning package arrived with al the paints requested excellent service”

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Posted 1 month ago

“Delighted to take advantage of one of their offers - the Airfix 1/24 Spitfire at half price.”

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Posted 1 month ago

“Excellent quality models and beautiful castle. Brilliant customer service when one of the figurines was out of stock. I received a phone call apologising and providing an alternative, and estimated times for delivery. We received the items very quickly. I would definitely recommend this company.”

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Posted 1 month ago

“Hubby hasn't made it yet but he said it looks fantastic”

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Posted 1 month ago

“Always great service from Wonderland Models, quick delivery on stock items. Recent purchase was delayed for a while due to new stock arriving but I was kept informed all the way by email and phone calls. Highly recommend wonderland Models.”

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Posted 1 month ago

“Great establishment to deal with - Always carry an impressive range of stock - Very helpful with any issues - Next working day delivery available - Would thouroughly rcommend.”

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Posted 1 month ago

“Great value and very fast delivery as always with Wonderland !”

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Posted 1 month ago

“Personal service by phone on delivery front-very positive clear messages. Will go back to them for Glow motor and radio control.”

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Posted 1 month ago

“Excellent model in super quick time”

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Posted 1 month ago

“Amazingly fast and efficient service and posting.”

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Posted 1 month ago

Wonderland Models is rated 4.9 based on 6,372 reviews