Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 5,761 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 5,761 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 30th August 2025

Gareth Wilson-Turner

Wonderland Models 5 star review on 23rd June 2025

Wayne Kille

Wonderland Models 5 star review on 12th May 2025

Andrew Broom

Wonderland Models 5 star review on 12th April 2025

Lesley McGregor

Wonderland Models 5 star review on 24th March 2025

Ian Divine

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just brilliant, many thanks”

Helpful Report

Posted 6 days ago

“I am very pleased with the model kit You are important to God Prayer before battle ICM 35616! However I am most displeased with The delivery process with DPD. On the day it was scheduled to be delivered by Muhammed we were give an hour time frame then told we were 30 minutes till delivery then we were next and then not having received the parcel or seen a courier we were told the driver would not be delivering thge parcel that day. The next day we had a repeat performance!! Then chose to be delivered to Virans. On the day I attended Virans but they could not locate parcel. I returned to the store later and the store clerk found the parcel after I showed him the scanned image of the parcel. What a run around and waste of my time. I would strongly suggest that you STOP usin DPD for sending parcels.”

Helpful Report

Posted 1 week ago

“Always a fast and prompt service, placed an order late Friday morning and received it midday Saturday on standard shipping. I have no hesitation of using wonderland models again .”

Helpful Report

Posted 1 week ago

“Excellent service as usual”

Helpful Report

Posted 1 week ago

“Brilliant value for money very quick postage and very securely packaged my grandson had great time building the car and now even more playing with it”

Helpful Report

Posted 1 week ago

“Easy to use website, prompt delivery via DPD, good prices and as I have visited the shop itself a few times in Edinburgh it is indeed a Wonderland! My favourite shop North of the Border! Wish i lived closer :D”

Helpful Report

Posted 1 week ago

“Excellent service. Purchase arrived following day”

Helpful Report

Posted 1 week ago

“Great, very prompt, all arrived as ordered and in good time.”

Helpful Report

Posted 1 week ago

“I have found wonderland very good but next day delivery don't i ordered paint for next day it took 3 days to deliver sorry”

Helpful Report

Posted 1 week ago

“Good customer service. Kept up to date with delays due to availability. One of the model kits box was damaged in transport. All internal items in tact though”

Helpful Report

Posted 1 week ago

“My order turned up on time in perfect condition would highly recommend wish I lived in Scotland it's a lovely model shop”

Helpful Report

Posted 1 week ago

“I placed my order late on Sunday,and it was delivered Tuesday lunch time.Once again excellent service,so in my opinion there is no way you can improve your service.So,once again Thank you.”

Helpful Report

Posted 1 week ago

“Good stocks, good prices - but always room for improvements- and fast turn around times, make this dealer a good 'go to' for all your modelling needs. Recommended.”

Helpful Report

Posted 1 week ago

“Excellent and timely service kept informed of delivery and arrived when we expected it to .”

Helpful Report

Posted 1 week ago

“The service from Wonderland is always first class with lightening fast turnaround, although I would have preferred my trees to have been wrapped in bubble wrap.”

Helpful Report

Posted 1 week ago

“Very good service, kit arrived very quickly, good price also.”

Helpful Report

Posted 1 week ago

“I recently ordered a number of model kits. All delivered a few days later.”

Helpful Report

Posted 1 week ago

“Really excellent fast turnaround on my order which arrived well packaged and in perfect condition. Also good honest pricing, not trying to hide behind unquoted (until check out)shipping costs.”

Helpful Report

Posted 1 week ago

“Fantastic discount offers, promptly dispatched and securely packaged - cheers!”

Helpful Report

Posted 1 week ago

“Only ordered paint s but delivery was quick and very well packaged well done”

Helpful Report

Posted 1 week ago

Wonderland Models is rated 4.9 based on 5,761 reviews