Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,667 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,667 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some new paints, some glue and craft supplies, and fancied a Star Wars model. Ordered on the Thursday morning, and had it all delivered on Friday afternoon. Superb service. Can't beat it!!”

Helpful Report

Posted 1 month ago

“Would like to say a Big Thank you for Helping me with my order”

Helpful Report

Posted 1 month ago

“Perfect easy fast delivery no fuss all arrived well packaged very happy will use again thanks”

Helpful Report

Posted 1 month ago

“Easy online ordering with lots of stock. Very quick dispatch and delivery and kept informed of progress.”

Helpful Report

Posted 1 month ago

“Competitive pricing and good stock range. Customer service has been excellent throughout the many times I have bought from them. Managed to get to the shop in Edinburgh last year which was a treat, although missus blocked me from buying anything :-)”

Helpful Report

Posted 1 month ago

“Brought some Papo toy figures arrived very quickly and packaged well. I've brought from Wonderland models before and can recommend. The toy figures themselves are really good.”

Helpful Report

Posted 1 month ago

“Always the best of service from Wonderland Models. I doesn't matter how big or small your order the attention you are given is the same. My last order I could not believe arrived the following day. Well done Wonderland Models I would always recommend you.”

Helpful Report

Posted 1 month ago

“Great selection of models and tools as well as everything else required. Fast efficient delivery service definitely recommend anyone to buy from wonderland models”

Helpful Report

Posted 1 month ago

“It is easy to use web site. Ordering and paying are straight forward. The package came quickly and the parcel was secure. Used this company over several years and have found them helpful and efficient.”

Helpful Report

Posted 2 months ago

“THE 12 SHOT GERMAN CAP GUN IS ABSOLUTE RUBBISH. NONE OF THE CAPS WORK. WHAT A WASTE OF MONEY”

Helpful Report

Posted 2 months ago

Sorry to hear of the problem. Modern regulations limit the amount of the "explosive" in each cap so they do not make as much noise as they did before. Please e-mail us at mailorder@wonderlandmodels.com with full details of the issue and we will see how we can help you

Posted 2 months ago

“I first saw your product in our local Garden Centre and found them to be most attractive. Your help and customer services has been over and above what I would have expected, and I want to take this opportunity of thanking the politeness and helpfulness of your staf.”

Helpful Report

Posted 2 months ago

“Absolutely excellent customer service. The original order was damaged and wonderland upon being contacted arranged for a replacement. They didn’t quibble,no fuss, polite and understanding”

Helpful Report

Posted 2 months ago

“I was a disapointed, that you opened the Tamiya P-38 F/G Lightning box (worth £53.99), and jammed in the 7 Humbrol Acrylic paints and the side cutters. Although you put bubble wrap on the paints, the cutters was in its own wrapping. The box was designed for the kit only and not that extra volume and risked damage. At £7.99 for postage you should have used a bigger box and packed them in it separately.”

Helpful Report

Posted 2 months ago

“Excellent service and quickly dispatched, had all the items I needed in stock. My go to model shop.”

Helpful Report

Posted 2 months ago

“Website easy to follow. Easy to place my order. Order was delivered promptly and well packaged. Will use again.”

Helpful Report

Posted 2 months ago

“Bought these paints for my grandson brilliant delivery”

Helpful Report

Posted 2 months ago

“You were an excellent company to deal with an easy web site to follow good customer service with a positive attitude. I know I paid a bit more for postage but to receive my products the next day was fantastic.”

Helpful Report

Posted 2 months ago

“Couldn't be more pleased with the goood or the service. Goods were as described, arrived on time and very well packed. A real bonus in the fact they came via DPD one of the more reliable courier/parcel companys, you know when your parcel is due and it arrives in time. Great stuff I'll be back as when i need stuff. thank you so much..”

Helpful Report

Posted 2 months ago

“I have for sometime been involved with wonderland i find whatever you want they will get in 5 days at any time you want something they got in stock it is shipped same day so you do not need o sop what what you are doing great”

Helpful Report

Posted 2 months ago

“Placed a small order for some paints and they were in my hands within 28 hours: can't fault that for service or efficiency!”

Helpful Report

Posted 2 months ago

Wonderland Models is rated 4.9 based on 6,667 reviews