Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 5,761 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 5,761 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 30th August 2025

Gareth Wilson-Turner

Wonderland Models 5 star review on 23rd June 2025

Wayne Kille

Wonderland Models 5 star review on 12th May 2025

Andrew Broom

Wonderland Models 5 star review on 12th April 2025

Lesley McGregor

Wonderland Models 5 star review on 24th March 2025

Ian Divine

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time and in good condition .. But have only looked at it so far .. Not attempted assembly as yet”

Helpful Report

Posted 2 days ago

“The only problem i had was the updates showing where the parcel was, was poor. I t was showing dispatched , but it had been delivered”

Helpful Report

Posted 2 days ago

“Got a kit I've been after for years. Quick service but let down by the carrier, lost half a day which I coldn't afford waiting in, it came four hours late”

Helpful Report

Posted 2 days ago

“I have found wonderland very good but next day delivery don't i ordered paint for next day it took 3 days to deliver sorry”

Helpful Report

Posted 1 week ago

“Excellent and timely service kept informed of delivery and arrived when we expected it to .”

Helpful Report

Posted 1 week ago

“I recently ordered a number of model kits. All delivered a few days later.”

Helpful Report

Posted 1 week ago

“A brilliant service once you get the payment system to work, very fast turnaround. Will definitely be buying again”

Helpful Report

Posted 1 week ago

“I would have rated 5 star but it took over 5 days for my kit to arrive! I had to hase them up but after that it arrived the next day.”

Helpful Report

Posted 2 weeks ago

“Ordererd a couple of Weekend Editions of Mk iX Spits a while ago, then received an E-mail advising out of stock. Finally received them, well packed, and funds then taken from my account, so no damage done. Just a bit odd that they advertise something on line that is not in stock, however overall happy with the service. Delivery on time once they e-mailed in stock”

Helpful Report

Posted 3 weeks ago

“Good communication, swift delivery and arrived in good condition.”

Helpful Report

Posted 3 weeks ago

“Delivery was quick, dispatch not quite as quick but more than acceptable. Packaging could have been better; the box was slightly crushed and had a small tear in the corner, I have opened the model kits and the sprues appear to be intact. It was just two model kit boxes stacked with a single sheet of corrugated card wrapped around it, so no protection from being crushed etc. Their pricing, even including the postage was impossible to beat. However this was for sale items, I think their overall pricing is comparable to most places and if you're looking for the best price you'll be buying from more than one retailer.”

Helpful Report

Posted 1 month ago

“Did an order, 2 days later say 1 item out of stock and paid for next day delivery! Got order a few days later!!! No offer of refund for the 7.99 I paid for delivery next day!”

Helpful Report

Posted 1 month ago

“Arrived in good time and I was informed of each stage of the process. It was extemely well packed and therefore well protected. There is not much to do with reguard to assembly and the encluded instructions were adequate and could be worked out easily. Once unpacked, assembled and ready to go, I realised that there were more washers than were required to fit the whistle and some were of different thicknesses. I contacted the supplier who then contacted the manufacturer and a day later received a comprehensive reply. If there were to be a "down point" it would be that the whistle does not sit vertically to the boiler which I think distracts from the overall beauty and a positive distraction. Otherwise this is a first class machine of which I am now a proud owner.”

Helpful Report

Posted 1 month ago

“Both items well packaged. Slight snag they sent an F4U corsair rather than the Red tail P51 on the order sheet. It's OK thogh I just wanted one of these types to try. Might need to give MH and MU some aircraft recognitipn lessons”

Helpful Report

Posted 1 month ago

“Efficient service. I had one item which ended up being out of stock. I was promptly notified of this, and the options available to me. Quickly dealt with and delivered within the stated time frame. If you can though, visit the shop, as it's epic!!”

Helpful Report

Posted 1 month ago

“Quick and easy purchase with short delivery 👍”

Helpful Report

Posted 1 month ago

“I bought the AC1 Super Cobra kit. The description was accurate, and helpful. The kit itself seemed competativley priced. The delivery was very speedy and the parcel arrived in pristeen condition. Very happy with the whole process.”

Helpful Report

Posted 1 month ago

“The purchase I’ve made which was Mr finishing surface 1500 black is absolutely brilliant. I’ve never seen a smooth paint go down on a model as regarding how quick the product reach me was absolutely excellent. I could not fault how quickly it arrived, and pleased everything that I have ordered, Thank you,”

Helpful Report

Posted 2 months ago

“Quick and efficient service.”

Helpful Report

Posted 2 months ago

“Apart from suppliers delays, was a pleasure to deal with Wonderland Models”

Helpful Report

Posted 2 months ago

Wonderland Models is rated 4.9 based on 5,761 reviews