Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 3,719 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 3,719 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Wonderland Models 5 star review on 5th April 2024

Paul Heys

Wonderland Models 5 star review on 31st March 2024

Caitlin Norris

Wonderland Models 5 star review on 29th March 2024

PHILIP DANIELS

Wonderland Models 5 star review on 15th March 2024

Alexander French

Wonderland Models 5 star review on 28th February 2024

George Dixon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The peacemaker cap gun was fine, but the ring shot caps didn't work consistantly....only one in four would fire.”

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Posted 1 day ago

“Very safe and speedy shipping of my model kit. Great range and quality of the models I was looking for.”

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Posted 1 week ago

“I recently purchased and received an expensive kit; the Trumpeter 1:200 Titanic, from Wonderland Models. The shopping experience was straight forward if not totally happy. The website is good if not faultless, and of course it helped knowing specifically what I was intent on purchasing. The price was slightly more enticing than any competitor (I shopped around), and that was the icing on the cake. I paid for "next day delivery", and while not exactly next day I had the kit within two days which was very acceptable. The only thing that took the shine off a little was my belated wish to purchase three rattle cans of paint. I attempted this purchase within the same shopping session, but admittedly after having completed the Titanic purchase. I was miffed to say the least at being quoted an additional carriage charge even more than the initial carriage chage. I declined.”

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Posted 2 weeks ago

“product was good the delivery was a nightmare 2 times that said thay delivered but did not”

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Posted 2 weeks ago

“Short Delivery and good prices”

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Posted 2 weeks ago

“Purchased typhoon plane model kit as birthday present. Although it wasn’t the actual kit ordered (style)it was the same plane which they included glue ,paints and brushes at no extra charge. So I’m impressed so far.”

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Posted 4 weeks ago

“Good all round will use again”

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Posted 4 weeks ago

“Good service”

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Posted 4 weeks ago

“Delivery was prompt, and the models arrived in good order,except the tail from the horse had broken off, and proved difficult to glue back on.”

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Posted 1 month ago

“Excellent service with a speedy delivery and response they keep you updated right upto your door. I will be using you again.”

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Posted 1 month ago

“My son really enjoyed the tram. Good quality”

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Posted 1 month ago

“Web site is very reliable and easy to use and you custom service is very reliable Good THANKS Clive”

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Posted 1 month ago

“ICM 1/48 figures have great detail and are very useful as I use them to create photo vignettes of my completed aircraft models. So being in stock at Wonderland models is handy. DPD delivery is always reliable.”

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Posted 1 month ago

“Have purchased a couple models through this company. Always produced on time.”

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Posted 1 month ago

“A good experience, nice model that's somewhat hard to find, sent out quickly. DPD couriers were an irritation that let down the service from Wonderland. Overall - really good and I'd buy again.”

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Posted 2 months ago

“I can't vouch for the contents of the Meccano kit that I ordered because it's a birthday present for a young relative and the big day isn't for a couple of weeks yet. The ordering process online was generally smooth. There was an uneasy gap between payment and acknowledgement by email, but then who expects any online transaction to be stress-free? The email came within a couple of hours, and I had plenty of other things to get on with! Delivery was next-day, and occurred within the one-hour window specified by the operator. I would certainly order from Wonderland Models again.”

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Posted 2 months ago

“I'm very happy with the products and service, but it would be nice to get free postage on orders over £50 and no doubt customers would increase their orders to make the £50 mark.”

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Posted 2 months ago

“Hassle free purchase and next day delivery. What more could you ask for.”

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Posted 2 months ago

“Recently ordered paints, arrived very well packed and swiftly too. Good service. Clear swift response to queries concerning use of vouchers.”

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Posted 2 months ago

“Very quick at completing my order”

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Posted 2 months ago

Wonderland Models is rated 4.9 based on 3,719 reviews