Wonderland Models Reviews

4.9 Rating 6,105 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 6,105 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 17th December 2025

118

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and well made”

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Posted 23 hours ago

“Mostly all good. However I paid for next day delivery which didn’t happen. Perhaps it is just that time of year. Fortunately I just got in the following day when it arrived.”

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Posted 3 days ago

“Order delivered on time. Reputable delivery company used.”

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Posted 5 days ago

“Very pleased with the Papo figures from Wonderland, good quality and well packed, but postage is expensive. If there were more options to pay less delivery charges and wait longer I would buy more from the Company.”

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Posted 1 week ago

“The item received was safely delivered and as described. On the downside the price charged was £102.99, yet the price sticker on the box was for £99.99. Why did we pay £2 more?”

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Posted 1 month ago

“Great service provided thank you”

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Posted 1 month ago

“Haven't used Wonderland for a while. \Still the same efficiency. Thank you, will be back.”

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Posted 1 month ago

“speedy delivery”

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Posted 1 month ago

“Prompt delivery and well packaged”

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Posted 1 month ago

“They claim next day delivery for £76.99. However that next day delivery is after dispatch. Dispatch can be anything up to 48hrs which defeats the original claim.”

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Posted 1 month ago

“Delivered on time and in good condition .. But have only looked at it so far .. Not attempted assembly as yet”

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Posted 2 months ago

“The only problem i had was the updates showing where the parcel was, was poor. I t was showing dispatched , but it had been delivered”

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Posted 2 months ago

“Got a kit I've been after for years. Quick service but let down by the carrier, lost half a day which I coldn't afford waiting in, it came four hours late”

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Posted 2 months ago

“I have found wonderland very good but next day delivery don't i ordered paint for next day it took 3 days to deliver sorry”

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Posted 2 months ago

“Excellent and timely service kept informed of delivery and arrived when we expected it to .”

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Posted 2 months ago

“I recently ordered a number of model kits. All delivered a few days later.”

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Posted 2 months ago

“A brilliant service once you get the payment system to work, very fast turnaround. Will definitely be buying again”

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Posted 2 months ago

“I would have rated 5 star but it took over 5 days for my kit to arrive! I had to hase them up but after that it arrived the next day.”

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Posted 3 months ago

“Ordererd a couple of Weekend Editions of Mk iX Spits a while ago, then received an E-mail advising out of stock. Finally received them, well packed, and funds then taken from my account, so no damage done. Just a bit odd that they advertise something on line that is not in stock, however overall happy with the service. Delivery on time once they e-mailed in stock”

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Posted 3 months ago

“Good communication, swift delivery and arrived in good condition.”

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Posted 3 months ago

Wonderland Models is rated 4.9 based on 6,105 reviews