Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 5,384 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 5,384 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 12th May 2025

Andrew Broom

Wonderland Models 5 star review on 12th April 2025

Lesley McGregor

Wonderland Models 5 star review on 24th March 2025

Ian Divine

Wonderland Models 5 star review on 23rd March 2025

Steve Glasper

113

Anonymous

Anonymous // 01/01/2019

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“I find they usely have in stock what you want and if not they will order it in.”

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Posted 5 hours ago

“Very efficient and genuine.”

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Posted 14 hours ago

“Ordered adjusted without any issue and ordered goods delivered within a few days. Good service.”

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Posted 1 day ago

“Absolutely brilliant , fast and reliable service”

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Posted 1 day ago

“Prompt efficient service.”

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Posted 2 days ago

“Arrived within few days, well packaged and a good model, well priced👍👍”

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Posted 2 days ago

“Prompt, reliable service.”

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Posted 3 days ago

“Although we were informed that the model ordered was out of order, one of your staff called me to say that they were able to create a package from a variety of sources and send within the week. Excellent service, thank you very much. My Dad is thoroughly enjoying building the model.”

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Posted 3 days ago

“Excellent service as always”

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Posted 3 days ago

“Always come through for me if they didn’t have it, they’ll get it for me”

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Posted 3 days ago

“Wonderland has become my Go-To place for modelling and Lego. Things are easy to order and arrive well packed, in good condition and very quickly. I discovered Wonderland whilst in Edinburgh on holiday a few years ago and was very impressed!”

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Posted 3 days ago

“Excellent service, delivered as expected and really well packaged. Will use again. Thanks!”

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Posted 4 days ago

“The service i received was very good, delivery was prompt and the model was packed well”

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Posted 4 days ago

“Excellent service. Parcel arrived quicker than anticipated.”

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Posted 4 days ago

“Ordered Wednesday, turned up Thursday morning from 450 miles away, well packed! Couldn't improve on it!!”

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Posted 4 days ago

“Wonderland has been my local model shop for decades! Service is always excellent and the range of kits is always good. If they don’t have it in stock they will soon get it for you! Huge range of paints and tools and friendly knowledgable staff. Just ordered a 1/72 tamiya f35b. It wasn’t in stock but they phoned me within a day to say it would be ready to collect in a couple of days from day of ordering! Collected with no trouble and bought another kit while I was in store.”

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Posted 4 days ago

“I buy from Wonderland models for my uncles war figures collection , I think this is his third order now , always have good correspondence with them , and orders are delivered fast and packaged well . Will definitely being ordering again great service .”

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Posted 4 days ago

“recently bought matchstick model. The matchsticks were loose (normaly in plastic bag) in the box and very poor quality matchsticks.”

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Posted 4 days ago

Sorry to hear of the problem. Boxes from that manufacturer are usually sealed to protect the contents. What was the problem with the quality of the matchstick? If you can send a reply directly to us by e-mail to info@wonderlandmodels.com we will pass your concerns on to the supplier.

Posted 4 days ago

“Ordered the Atom car for my grandson's birthday. Service from Wonderland Models was fantastic from advice on the telephone to delivery of the car.”

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Posted 4 days ago

“Thank you, kept me informed about my purchase”

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Posted 4 days ago

Wonderland Models is rated 4.9 based on 5,384 reviews