Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 5,401 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 5,401 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 12th May 2025

Andrew Broom

Wonderland Models 5 star review on 12th April 2025

Lesley McGregor

Wonderland Models 5 star review on 24th March 2025

Ian Divine

Wonderland Models 5 star review on 23rd March 2025

Steve Glasper

113

Anonymous

Anonymous // 01/01/2019

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“Order well packed. Good coms. Prompt delivery.”

Helpful Report

Posted 1 month ago

“Five stars. That’s 10 characters.”

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Posted 1 month ago

“Sent the correct items in the timescale that they said they would, simple excellent service, thanks Wonderland.”

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Posted 1 month ago

“Excellent delivery and website. Could improve website by giving dditional model size.”

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Posted 1 month ago

“Promp service”

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Posted 1 month ago

“I think wonderland may have one of the biggest selection of models on - line. A large amount of manufactures of military vehicles in various scales. Just bought a couple of kits, and they arrived very prompt and very well packaged. Infact, I think their packing department could show a few companies how to package items. I had an e-mail from Wonderland saying that one of the kits had a tear in the box top, but when it arrived i could not see it at first. Sellotaped from the inside, the small tear was almost invisible. Attention to detail is what makes a company great, and Wonderland certainly are that.”

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Posted 1 month ago

“Quick and efficient service”

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Posted 1 month ago

“Wanted to do an online order using my gift vouchers, never done it online before, emailed Wonderland Models and they got back to me with good instructions on how to do it. This was followed by a telephone call letting me know everything had gone through fine. Received my order within a couple of days, very well packed and everything was there. Excellent service!”

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Posted 1 month ago

“I always receive a first class sevice from this company.”

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Posted 1 month ago

“was most impressed with the prompt service, as living in a mainly residential area it does help somewhat when deliveries arrive on time.”

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Posted 1 month ago

“Even while having supply issues wonderland stayed professional and helpful no wonder wonderland are number 1 for models”

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Posted 1 month ago

“good service and packing as usual”

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Posted 1 month ago

“Very responsive and well set out website Will use again”

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Posted 1 month ago

“Excellent quick service . Good quality models”

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Posted 1 month ago

“Easy to find what I wanted and easy to order. Delivery was very quick as well.”

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Posted 1 month ago

“Best model shop in uk, very helpful staff”

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Posted 1 month ago

“Brilliant service as always . My favourite shop to visit in Scotland , looking forward to visiting again in October...”

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Posted 1 month ago

“Prompt and accurate service and delivery - would certainly recommend!”

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Posted 1 month ago

“Arrived well packaged and quickly, a good service”

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Posted 1 month ago

“Excellent customer service delivered on time and well packaged. Would recommend definitely.”

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Posted 1 month ago

Wonderland Models is rated 4.9 based on 5,401 reviews