Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,373 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“Amazingly fast and efficient service and posting.”

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Posted 1 month ago

“items despatched and arrived very quickly, excellent shop to buy from”

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Posted 1 month ago

“Fast service and friendly staff who respond to questions promptly”

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Posted 1 month ago

“item ordered on a Thursday, received it Friday the next day, Brilliant service and seller highly recommend these guys. Thank you.”

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Posted 1 month ago

“An excellent service”

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Posted 1 month ago

“Excellent fast service.”

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Posted 1 month ago

“Great service. Customer Service contacted me and situation resolved quickly to all round satisfaction Very Prompt delivery”

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Posted 1 month ago

“Easy to order Details confirmed Order received as stated excellant”

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Posted 1 month ago

“Excellent service, well packaged products, Comprehensive range. Good value.”

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Posted 1 month ago

“Difficult to find materials, dispatched the same day and arrived in good time. Will use again Possibly a trifle over-wrapped. It could have gone in a stiff envelope in standard mail, rather than wrapped in cardboard and delivered by courier.”

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Posted 1 month ago

“super helpful quick delivery ,,steve n james great guys to deal with highly recommend”

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Posted 1 month ago

“Great range of products, well priced and excellent delivery times. Highly recommend.”

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Posted 1 month ago

“Very pleased. The model 992.2 Targa was much better than expected for the price. It will keep me going until the real thing arrives in April.”

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Posted 1 month ago

“Martin was very helpful, great service!”

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Posted 1 month ago

“prompt dispatch, good price, just what I wanted”

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Posted 1 month ago

“Great service. Although I live in the south I would always order through Wonderland. Good value for money and keep you in the loop with your order I'll be back!!! Thankyou”

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Posted 1 month ago

“Good service but not enough communication to the buyer. I had only received one email to confirm my order. Then a follow up text to say my model was being delivered. In between the email and text over 7 days I was not notified in anyway to say that the model was out of stock. After 2 phone calls I was then told it was out of stock and would be delivered to me once it was back in stock. Also on my order it did say that you was awaiting payment and I would be notified when the payment had gone through only I never received confirmation of payment going through either. Every time I checked on the website it still showed awaiting payment. I paid the same day as I ordered from your website but no emails to confirm this. I also tried live chat but it took ages for someone to get back me but still never told me if payment had gone through or that model was not in stock. Tried all 3 methods of .live chat. Email.and telephone.”

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Posted 1 month ago

“Wonderland have always had the right stock and dispatched it swiftly - and kept me up to date with where my stuff is at! Great service”

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Posted 1 month ago

“I will be getting a lot of pleasure from my new purchase. It was with me in about 48hrs from me ordering. So I am very pleased. Thank you for your prompt dispatch.”

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Posted 1 month ago

“Quite some of the best service I have ever received-thoroughly recommended. Also, a superb range of kits, paints etc.”

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Posted 1 month ago

Wonderland Models is rated 4.9 based on 6,373 reviews