Williamson's My Florist Reviews

Name: Williamson's My Florist
Address: Williamson Design Florist Limited, Beechwood Nurseries, 17 Houston Mains Holdings, Uphall, West Lothian
Rating: 4.80

4.8 Rating 5,830 Reviews

95 %

of reviewers recommend Williamson's My Florist

4.8

Based on 5,830 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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About Williamson's My Florist:

Williamson’s My Florist established in 1935, an award-winning 4th generation family florist and garden centre business. Sourcing and selecting the freshest flowers from around the world for you our valued customer. Williamson’s My Florist offer next and same day flower delivery UK wide so if you are celebrating a birthday anniversary or just because Williamsons My Florist are on hand ready to help. Send your thoughts and emotions through hand crafted fresh floral designs is simple, Trust Williamsons My Florist to hand deliver. “Delivered by hand straight to the heart“.

Visit Website

Phone:

01506811433

Email:

jim@myflorist.co.uk

Location:

Williamson Design Florist Limited, Beechwood Nurseries, 17 Houston Mains Holdings, Uphall
West Lothian
EH526PA

Williamson's My Florist 5 star review on 17th February 2026

283

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mothers day flowers were nice. Birthday flowers were very small and sparse however, poor value for money.”

Helpful Report

Posted 7 years ago

$Read Williamson\'s My Florist Reviews$

Thank you for your email review, please accept my sincere apologies that you felt your last order was not value for money, I have looked into your order and its content, with a few variety changes it would have increased the visual size and would have perceived greater value. I therefore apologise that in this instance we used varieties that were more expensive subsequently reducing the volume and perceived value of your gift. I hope you can allow us to continue to serve you and at the point of ordering indicate to the handler our conversation or contact me directly so I can process your order adding value as a way of apology and build your trust in Williamsons as your floral supplier. Best Regards Jim Williamson

Posted 7 years ago

“Flowers were ok.. not what I expected for £30 looked more like £20 bunch....and I was charged 6.99 for deliver to somewhere that was literally 30 seconds from the shop which I find crazy. Not great value for money at all”

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Posted 7 years ago

$Read Williamson\'s My Florist Reviews$

Thank you for taking the time to respond with your email review, please accept my sincere apologies that you had a disappointing experience, I have reviewed the flower documentation from your order and note the value was correct, regarding delivery this service is our standard delivery service cost and which is applied based on zones. As a valued customer to our family business I hope in the future you can bring yourself to use us again, if so please contact me directly so I can process your order adding value as a way of apology and build your trust in Williamsons as your floral supplier. Best Regards Jim.

Posted 7 years ago

“The Xmas sleigh - it was very good and lasted well into January. I ordered and paid for a large one having been shown at the shop the size I could expect. My first comment to the delivery person was 'Is that the large version?' Clearly he could not have been expected to know but concluded immediately that I received the smallest version!”

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Posted 8 years ago

$Read Williamson\'s My Florist Reviews$

Thank you for your valued review, the visual difference that identified the two sizes was 2 roses instead of one in the standard. Please accept my sincere apologies that you felt you had only received the standard size, if you require our services in the future please contact me directly (I will forward you on my contact details) so I can process your order adding value as a way of apology. Best Regards Jim Williamson

Posted 8 years ago

“I live in the US but have family in Edinburgh, so want a reliable florist to deliver for special occasions and have used Williamson's several times. I don't think the on-line system is very good. It doesn't remember addresses for people I've sent to. It also sends you to some other place for payment. Not very user friendly. But they've always delivered the right product at the right time, so I continue to choose them as a supplier.”

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Posted 8 years ago

$Read Williamson\'s My Florist Reviews$

Thanks for highlighting your frustration with regards the address book. Whilst of little comfort to yourself at this time we have been discussing this functionality recently and intend to revisit (saving addresses was intentionally disabled). We also take on-board your comments regarding off-site payment.

Posted 8 years ago

“Your website is pitiful- couldn’t use address book to reorder”

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Posted 8 years ago

$Read Williamson\'s My Florist Reviews$

Hi Ann, thanks for highlighting your frustration with regards the address book. Whilst of little comfort to yourself at this time we have been discussing this functionality recently and intend to revisit (saving addresses was intentionally disabled). Your comments will certainly inform us during the decision process of whether to re-enable.

Posted 8 years ago

Williamson's My Florist is rated 4.8 based on 5,830 reviews