Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,435 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

Write Your review

Tell us how Wheelfreedom made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wheelfreedom 5 star review on 1st May 2025

Malika McCosh

Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Denise Mckinney

Wheelfreedom 5 star review on 22nd August 2023

Morag Tebbit

Wheelfreedom 5 star review on 3rd July 2023

Elisabeth Ehler

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The staff were friendly and helpful. The wheel chair was delivered to and collected from my place of work without any problems. I will use them again and recommend too.”

Helpful Report

Posted 6 years ago

“Wanted a wheel chair for the next day. Arrived promptly and in ver good condition . Would definitely use again if required”

Helpful Report

Posted 6 years ago

“I hired a knee trolley as soon as I got back from the hospital with my ankle in plaster, staff were polite and helpful. It arrived early the next morning, very efficient. The instructions to assemble the knee trolley were easy to follow, and it proved very useful around the house - I wasn't very good on crutches! It was also easy to re-package the knee trolley for the courier to pick up at the end of use. Thank you very much!”

Helpful Report

Posted 6 years ago

“Very quick next day service. Easy to set up and use. Wheelchair appeared to be new. Excellent”

Helpful Report

Posted 6 years ago

“Excellent service - prompt delivery & collection. Couldn't have managed without the wheelchair - it enabled Dad to get out & about with us resulting in a happy holiday. Highly recommended & will certainly use again. Thanks again Wheelfreedom!”

Helpful Report

Posted 6 years ago

“Very easy too order and arrange collection. The wheel scooter gave me my freedom back to do things while non weight bearing after my heel reconstruction. Well worth the rental and costs rather than using crutches. Couldn't recommend high enough.”

Helpful Report

Posted 6 years ago

“Prompt delivery and collection”

Helpful Report

Posted 6 years ago

“Scooter delivered and picked up on time. Staff have been polite and professional to me always. Prices are pretty reasonable. Conclusion: I don't have hesitation in recommending Wheelfreedom.”

Helpful Report

Posted 6 years ago

“Very helpful in arranging a scooter. Scooter arrived on time and in good condition. Full instructions given as to how to use. Certainly would recommend.”

Helpful Report

Posted 6 years ago

“For most people, a time where they feel the need for a wheelchair can’t be a good time. So for me too, I chose to hire one when I had lost the ability to walk unaided, therefore losing my independence, indoors and out. I randomly called Wheelfreedom and can say that the first great point was that the processes of hiring, delivery, payment, terms were spelled out in clear language and made simple, all questions answered. Secondly, the chair I was recommended, a fairly basic electric wheelchair, gave me independence to get myself from room to room, then outside to shops, meetings etc. My only criticism was that it was a bit grubby when it was delivered, so needed a wipe down, but honestly everything else was handled well by a friendly staff.”

Helpful Report

Posted 6 years ago

“Excellent service. Helpful staff”

Helpful Report

Posted 6 years ago

“Excellent service and good wheelchair would recommend to anybody.”

Helpful Report

Posted 6 years ago

“Wheelfreedom staff were very helpful & polite would recommend & use again”

Helpful Report

Posted 6 years ago

“The service I received from you was excellent. I had no experience of wheelchair use so your help and advice was invaluable to me. Thank you very much. June Hickman”

Helpful Report

Posted 6 years ago

“Excellent service Thank you.”

Helpful Report

Posted 6 years ago

“When visiting my Mum in London, we rent a pusher as she walks slowly and cannot walk for sustained periods. Wheelfreedom is so easy to use! We just call, order the correct model and it gets delivered the day before we arrive and picked up the day after we leave. Great customer service and so easy to work it all out!”

Helpful Report

Posted 7 years ago

“Excellent service. Only downside was packing wheelchair back in box after use with only a few instructions on the box.”

Helpful Report

Posted 7 years ago

“Most impressed with Wheelfreedom following the accident where my wife severely fractured her leg. One phone call and a wheelchair rental was organised and delivered the next day . similarly when we finished with it. Prompt collection, followed by email to say you had received it. Most impressed at your efficiency.”

Helpful Report

Posted 7 years ago

“Brilliant service. Would highly recommend.”

Helpful Report

Posted 7 years ago

“very prompt service, arrived on time. would not think twice about using wheel freedom again in the future. very competitively priced. thank you”

Helpful Report

Posted 7 years ago

Wheelfreedom is rated 4.9 based on 2,435 reviews