Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,488 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 1st May 2025

Malika McCosh

Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Denise Mckinney

Wheelfreedom 5 star review on 22nd August 2023

Morag Tebbit

Wheelfreedom 5 star review on 3rd July 2023

Elisabeth Ehler

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We recently hired a portable wheelchair from you, and we were so impressed at the courtesy and efficient telephone manner of the offece personnel. She explained in detail the type of chairs available and clarified the pricing structure of the weekly charge for the one we selected, along with the courier service for delivery to our home and collection. We were amazed that a well maintained wheelchair with footplates arrived the following day securely packed aiong with clear instructions and when I emailed to request a collection after a few weeks of use for our holidays, the courier arrived the following day. Very worthwhile for the times when one needs a short to medium term solution to mobility issues, such as poor balance when likely to expeience difficulties in unfamiliar surroundings.”

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Posted 2 months ago

“wheelchair was light, collapsable, and so easy to use. spot on for what we required. over the phone staff were clear on all aspects of the hiring and delivery. delivery and collection of wheelchair went as organised. no problems from start to finish.”

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Posted 2 months ago

“good quality and prompt delivery”

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Posted 2 months ago

“The girl I spoke to on the phone to order the wheelchair was very helpful. It arrived the next day in time for my granddaughter who had fractured her ankle to be able to go to a festival for the weekend. The reverse process of sending it back was simple to do. Very satisfied.”

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Posted 2 months ago

“Very efficient , friendly and helpful”

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Posted 2 months ago

“Hired a wheelchair as my wife had an accident which resulted in her leg being put into brace. The wheelchair was required to attend various hospital appointments. The order was placed and the chair was delivered next day. Excellent service.”

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Posted 2 months ago

“Everything including delivery and pick up off wheelchair ♿️ and the wheelchair its self was 10/10”

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Posted 2 months ago

“An all-round very positive experience. The website is easy to navigate, staff were friendly and helpful on the phone, delivery and pick-up were straightforward and the wheelchair was in good condition and as expected from the description.”

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Posted 2 months ago

“Very easy to rent, very helpful staff over the phone explained and booked the wheelchair for me. Very convenient delivery and return pickup. They even called and confirmed that wheelchair is received back. And most importantly, wheelchair I rented was in very good condition. Highly recommended them!!”

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Posted 2 months ago

“Easy dispatch and collection, great, very clean wheelchair”

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Posted 2 months ago

“Great service, staff so helpful. So easy to book a wheelchair for our holiday. Delivered on time, easy to assemble came with an instruction booklet. The courier came to collect it, no hassle. Well done.”

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Posted 2 months ago

“Stephanie and crew were so helpful with us getting the wheelchair. It helped us in our short use. Thank you so much made life easier. Easy return service too..”

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Posted 2 months ago

“I was recommended by a friend, they were very kind and helpful and knew what I wanted.”

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Posted 2 months ago

“Wheelfreedom were easy to work with and quick to supply me with what I needed. Everyone I spoke to was friendly and helpful. The wheelchairs arrived quickly and in good condition. Thanks!”

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Posted 2 months ago

“Such a great service. ! Needed a wheelchair for a short holiday to help a person with limited mobility. Chair arrived on time in a huge but effective delivery box. The wheelchair as well as being sturdy was also compact and folded down really well. The reassurance of having a wheelchair that was serviced and ready for immediate use was perfect for our needs. Tyres inflated and everything in full working order . It was also comfortable. Collection was again so efficient. Highly recommend.”

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Posted 3 months ago

“Excellent and quick service though you cannot book online which seems to be the same for all wheelchair hire companies. The chair itself was relatively lightweight and easy to use.”

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Posted 3 months ago

“I would highly recommend wheelfreedom customer care is of high standard . I have used this service on 2 occasions fast dispatch and fast collection thank you”

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Posted 3 months ago

“I hired a wheelchair from Wheelfreedom for my mother and had a really good experience. The chair was in great condition, comfortable, and easy to use. Delivery and pickup were smooth, and customer service was helpful throughout. Would definitely use them again if needed.”

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Posted 3 months ago

“The whole hiring process - the delivery, payment setup, then later cancellation, and collection - all felt exceptionally quick and smooth. The rollator I was sent was the other one of the two mentioned in the text (not the one pictured on the hiring page), which I believe was a Rehasense 'Server' in black. It was a very good rollator and ideal for my needs. It looked and functioned as new - did not feel like a hire item. I wouldn't hesitate to hire from here again if needed, due to their excellent, fast national delivery service.”

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Posted 4 months ago

“The service was great. I phoned when I knew I could not put my foot to the floor for 5 weeks and the chair arrived the next day. When I was given the all clear to walk on two feet again I called again and the chair was picked up the following day Thank you for the service”

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Posted 4 months ago

Wheelfreedom is rated 4.9 based on 2,488 reviews