WED2B Reviews

Name: WED2B
Address: 6 Precedent Drive, Rooksley, Bradwell Common, 6 Precedent Drive, Rooksley, Bradwell Common, Milton Keynes
Rating: 4.92

4.9 Rating 40,960 Reviews

98 %

of reviewers recommend WED2B

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About WED2B:

With bridal stores nationwide, open 7 days a week, our Bridal Consultants are always available to help you find the perfect style and fit. We don’t offer appointments! Browse & try on as many dresses as you wish without the need to book in advance & once you find the one you can purchase your dress on the day to take home. With dresses £699 and under (Excluding Platinum Edition) we are proud to offer beautiful and exclusive wedding dresses without the luxury price tag. We believe it’s the perfect marriage of quality, luxury & affordability!

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Phone:

0333 123 7494

Email:

customercare@wed2b.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Gemma was really great and was honest and open about every dress I tried on. Knowing roughly what I wanted it was great that she was able to offer a few alternate styles to give some comparison. A few buttons on the dress had become lose and as it was the only one in store it was arranged that this could be sorted for me to pick up later that day which was great. The only negative I can point out is that when it came to paying I felt that a lot of unnecessary extras were added as a 'package' which I asked for them to be removed as I did not require them and wasn't asked whether it was something I wanted. Overall the experience was lovely and Gemma and the team were very helpful and I found my dress!!”

Helpful Report

(WED2B Exeter) - Posted 3 years ago

“My daughter found a dress online and discovered it was available at the Liverpool store. We travelled from Cambridge the next day. Despite trying a selection of dresses, we purchased the dress we had come to buy. There were several assistants and we were allocated one. The whole process takes a long time as you would expect for such an important purchase. During the 21/2 hours we were not even offered a drink of water. The store had no other customers so we were disappointed that not one of the assistants thought to give us refreshments. Pretty poor for a £1100 package”

Helpful Report

(WED2B Liverpool) - Posted 3 years ago

Good morning, We are so sorry to hear of your recent experience in our store, as a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. Please get in touch with our Customer Service team on customercare@wed2b.com if you'd like to discuss your visit further. Many congratulations to your daughter on finding her dream dress, we wish you all the best for the special day. Best wishes, WED2B

Posted 3 years ago

“I was served by Leila, she was extremely helpful and great at finding different lengths of veils to go with the dresses. She gave me time to try on each dress without feeling rushed. It was a very enjoyable experience. My only small complaint was the payments experience as we were queuing for a little while and just standing in the middle of the thoroughfare waiting to be served.”

Helpful Report

(WED2B Camberley) - Posted 3 years ago

Thank you for sharing your feedback regarding your recent experience at our Camberley store, this is so important in bettering the overall service that we are able to provide to our brides. We are so thrilled to hear that you had a lovely time in store with Leila, and if there is anything else please do get in touch at customercare@wed2b.com Best wishes, WED2B

Posted 3 years ago

“Sehr ehrliche und geduldige Fachberatung-- etwas mehr Kleider zur Auswahl oder Bestellservice wäre schön.”

Helpful Report

(WED2B Gotha (DE)) - Posted 3 years ago

Vielen Dank für dein Feedback Karina 💖 Liebe Grüße, Carolin

Posted 3 years ago

“Sehr liebes und zuvorkommendes Team. Gut zu finden. Viele Parkplätze in der Nähe . Rund um ein tolles Konzept”

Helpful Report

(WED2B Gotha (DE)) - Posted 3 years ago

Vielen Dank für dein Feedback Eilyn! 🧡 Liebe Grüße, Carolin

Posted 3 years ago

“I had a fabulous experience yesterday in your Dublin store. I said yea to the dress thanks for the fantastic experience and advice and range of options to make the dress unique to me. Olsen was lovely and very helpful. She made my experience great!”

Helpful Report

(WED2B Dublin (IE)) - Posted 3 years ago

“Really enjoyed the trip to try on dresses, the server was lovely. Would have been nice to see the prices of all the extras they try and up sell you, maybe I would have picked more items but not knowing the prices put me off.”

Helpful Report

(WED2B Exeter) - Posted 3 years ago

Good evening, Thank you for taking the time to share your feedback. I do apologise if there was any miscommunication in store. Our Bridal Advisors have our brides' best intentions at heart, and all purchases are made at the bride's discretion, and the total of the bill is always read out to the bride before finalizing payment so that she is aware of the total cost. We are so pleased to hear that you enjoyed your experience with our Bridal Expert in our Exeter store, and we wish you all the best for your special day. Best wishes, WED2B

Posted 3 years ago

“The girls were really nice and helpful in trying to find the perfect dress for me.”

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Posted 3 years ago

Thank you for taking the time to share this fantastic feedback 😊 Best wishes, WED2B

Posted 3 years ago

“Wunderschöne Kleider mit großer Auswahl, Gute Betreuung da man alleine im Geschäft ist.”

Helpful Report

(WED2B Hamburg (DE)) - Posted 3 years ago

Vielen Dank für dein tolles Feedback! 💖 Liebe Grüße, Carolin

Posted 3 years ago

“Working with the WED2B consultants has been a dream. Having visited 3 stores each service was lovely and each advisor made me feel welcome and looked after. I am grateful to say that I have bought my dress and cannot wait to wear it on the day! I wanted to particularly thank Gina from the Bromley store and ladies working on 17/12/21 in the stoke on Trent store (I’m so sorry I don’t have your names to hand). They all went above and beyond given circumstances and I’m forever grateful for everything they have done for me. The only negative from my experience was by no fault of the sales advisors but the ‘no appointment’ booking system is heavily flawed. On 3 different occasions on 3 different days (both weekday and weekend) in the time considered ‘off peak’ I was initially turned away due to lack of staff and that I would have to wait at least 1h30. Considering that I had traveled upwards of an hour for 2 of the Occasions a booking system would of made everything much smoother. I would highly recommend a hybrid booking system with walk in appointments so future brides do not face dissatisfaction and disappointment.”

Helpful Report

(WED2B Stoke-on-Trent) - Posted 3 years ago

Hi Gemma, Thank you so much for taking the time to share your feedback. It means so much to us when we hear such great comments from our wonderful brides, about how our Bromley and Stoke teams have done an incredible job assisting you on your bridal journey! Here at WED2B, we do not operate on an appointment system, as we do not want our brides to feel constrained to an appointment time. Once again, we would like to thank you for your feedback, it is so important to us in bettering the experience we are able to give to our brides. Congratulations for finding your dream dress, we wish you all the best for your special day. Best wishes, WED2B

Posted 3 years ago

“The team and consultants at WED2B were incredibly professional, friendly and helpful. Their knowledge of the different dress styles and accessories was precise and informative. Would highly recommend!”

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(WED2B Chesham) - Posted 3 years ago

We are so pleased to hear this Grace - thank you for sharing your lovely words! We wish you all the best for your special day 😊 Best wishes, WED2B

Posted 3 years ago

“Erg fijn geholpen door Mieke. Ze keek echt wat bij mij pasten en welk soort jurk ik mooi vond. Ook wegens mijn zwangerschap gaf ze goed advies en was ze eerlijk in wat wel en niet kon.”

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Posted 3 years ago

Heel erg bedankt voor je lieve woorden

Posted 3 years ago

“Fauve was heel vriendelijk. Duidelijke uitleg. Nam haar tijd”

WED2B 4 star review on 4th December 2021

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(WED2B Gent (BE)) - Posted 3 years ago

“Excellent customer service and brilliant staff they were happy to help and made me feel at ease they explained the whole process really well and helped me find the perfect dress would really recommend”

Helpful Report

(WED2B Swindon) - Posted 3 years ago

We are so pleased to hear this Lucy - thank you for sharing your lovely recommendation! Congratulations for finding your dream dress, we wish you all the best for your special day :) Best wishes, WED2B

Posted 3 years ago

“I just chose my fab wedding dress with the help of the wonderful Jaimie ! She was so easy to chat to and so knowledgeable about the dresses and styles . She was patient and I appreciated her input immensely . Wed2b was a great shop fab dresses and a great price range and though I’m plus size there were several dresses to try on and I finally said yes to my dress !🤍”

Helpful Report

Posted 3 years ago

This is so amazing to hear! We love hearing feedback about our stores, and we are so thrilled to know that you enjoyed your experience with us, please do let us know if we can assist you any further by reaching out to us and emailing – customercare@wed2b.com. Best Wishes, WED2B

Posted 3 years ago

“They made my day, listened and made things work for ME even though i am in a wheelchair.”

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(WED2B Arnhem (NL)) - Posted 3 years ago

We´re so happy to hear that we were able help you out! 💖 Best regards, Carolin

Posted 3 years ago

“Over het algemeen vond ik het een fijne ervaring bij wed2b! Ik vond de start wat onhandig en niet zo hartelijk maar eens we de eerste 4 kleden mochten uitkiezen, leek het ijs gebroken. Vooral de hulp van Donya in de paskamer was super! Ik voelde me op mijn gemak bij haar, ze gaf fijne feedback en maakte het kleed echt af door er een jasje bij te halen. Top!!”

Helpful Report

(WED2B Gent (BE)) - Posted 3 years ago

Hi Susan, glad to hear that the visit has turned out great in the end and that we were able to help you create the perfect wedding look!

Posted 3 years ago

“Lovely Experience. My consultant was Alison. Lovely lady who assisted me throughout my appointment”

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(WED2B Rotherham) - Posted 3 years ago

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, WED2B :)

Posted 3 years ago

“Eine sehr nette Bedienung. Auf die Wünsche wird eingegangen. Egal wie viele Kleider man anprobieren möchte. Ich habe mein Traumkleid gefunden. Danke dafür.”

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Posted 3 years ago

Thank you Katja! :)

Posted 3 years ago

“All in all a very good visit at your Norwich branch with Taylor. Very accommodating, and knowledgeable. Lots of different lovely dresses and accessories to pick from. Would 100% recommend. The only thing was at the end, it wasn’t made clear that you’d be paying for the hanger and bag/boxes they go in etc. I was processing everything else I didn’t this until I left. It was worded like you’ll get this and get that, maybe straight off make it clear. That being said I would still Recommend. Thanks for all your help with me finding the one!”

Helpful Report

(WED2B Norwich) - Posted 3 years ago

Congratulations on finding your dream dress! It sounds as if our team has done an incredible job assisting you on your bridal journey. We will pass along your feedback to the Norwich store regarding the pricing of the storage items Best Wishes, WED2B :)

Posted 3 years ago

WED2B is rated 4.9 based on 40,960 reviews