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WED2B Reviews

4.9 Rating 40,960 Reviews
98 %
of reviewers recommend WED2B
Read WED2B Reviews

About WED2B:

With bridal stores nationwide, open 7 days a week, our Bridal Consultants are always available to help you find the perfect style and fit. We don’t offer appointments! Browse & try on as many dresses as you wish without the need to book in advance & once you find the one you can purchase your dress on the day to take home. With dresses £699 and under (Excluding Platinum Edition) we are proud to offer beautiful and exclusive wedding dresses without the luxury price tag. We believe it’s the perfect marriage of quality, luxury & affordability!

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Phone:

0333 123 7494

Email:

customercare@wed2b.com

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WED2B 5 star review on 22nd June 2025
Ashleigh Longmore
WED2B 5 star review on 22nd June 2025
Lorna Hawkes
WED2B 5 star review on 21st June 2025
Poppy Sidwell
WED2B 5 star review on 21st June 2025
Poppy Sidwell
WED2B 5 star review on 20th June 2025
Natalie Dalton
WED2B 5 star review on 20th June 2025
Alexandra Dawson
WED2B 5 star review on 18th June 2025
Anonymous
2251
Anonymous
Anonymous  // 01/01/2019
Thank you to the lovely Amber in the Chesham store who had such patience with me as a first time wedding dress shopper who really wasn’t sure what she wanted! Amber was very helpful and guided me through the process giving helpful tips along the way. Although I didn’t find ‘the one’ today her guidance means I’ll know that much better when I visit again soon.
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(WED2B Chesham) - Posted 3 years ago
This is so amazing to hear! We love hearing feedback about our stores, and we are so thrilled to know that you enjoyed your experience with us, please do let us know if we can assist you any further by reaching out to us and emailing customercare@wed2b.com. Best Wishes, WED2B
Posted 3 years ago
Goede service bij het jurken passen, alleen jammer dat er niet vermeld word dat de doos waarin de jurk bewaard word €65 kost, een kimono word erbij gerekend zonder dat je het weet en zo kwam het bedrag nog best hoog uit. Zou fijn zijn als dit gevraagd word aan de klant of ze dit erbij willen hebben en niet automatisch berekend word. Verder goede service en vriendelijk
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(WED2B Gent (BE)) - Posted 3 years ago
Thank you so much for this great feedback! 💖 Best Regards Carolin
Posted 3 years ago
Had a great experience. Only thing I would say is I would like to be able to try possibly x2 more dresses. Fiona was amazing and super helpful
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(WED2B Milton Keynes) - Posted 3 years ago
Thank you for your kind review, and for coming to see us! Please feel free to pop back into store to try on more of our beautiful gowns 💖 Best wishes, WED2B
Posted 3 years ago
It was my first wedding dress fitting today at the camberley store and I must say it was pleasant! Maizie was amazing and really took her time to get to know me and what I wanted! Thank you! The only thing I would say is a lot of people kept coming over when maizie was fitting me rather than just letting her do it so I got abit overwhelmed and confused! But other than that it was a nice experience! Thank you guys!
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(WED2B Camberley) - Posted 3 years ago
Thank you so much for taking the time to leave such a kind and detailed recommendation. We’re so pleased to hear that you enjoyed your visit to our wonderful Camberley store! Best wishes, WED2B
Posted 3 years ago
Great customer service, thank you!
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Posted 3 years ago
We visited the Leeds store on Friday 14th February. We were initially very disappointed that on arriving at 1030am having all travelled over an hour there was a 1.45hr wait. The second disappointment was that we were not allowed to look through the dresses to find something we liked. This was apparently due to covid guidance and when we challenged that the regulations on covid no longer required this we were told it was now company policy ! Having said all of that we were then served by Sophie who was absolutely brilliant. She was so helpful and positive and extremely thoughtful. She managed to ensure we left with the perfect dress. I would certainly give SophIe the maximum stars but the restrictive ‘covid’ policies do hinder the overall experience and seem to be more for the benefit of the store than the customer!
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(WED2B Leeds) - Posted 3 years ago
Staff very helpful, tried on the dress I wanted but too small, so 2 staff members looked through the whole shop and stock room to find the bigger size
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(WED2B Leeds) - Posted 3 years ago
Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, WED2B
Posted 3 years ago
Amazing appointment at the Glasgow store, Danielle who assisted me was helpful, understanding and really chatty which made me feel at ease! My dress needed altered slightly and the fact that the store gave me a list of shops who carry out alterations was so helpful that i managed to get my dress altered the next day. The only slight (And i mean slight) constructive advice is that the new underskirt we were given, we didn't know how to wear ie the Velcro to keep the underskirt on and also the hoop at the bottom of the underskirt. i Have already recommended their store to others and would also recommend going early, we arrived at 10am on Sunday morning for the shop opening at 10:30 and there was already a queue so get there early to avoid having to go back later!
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(WED2B Glasgow) - Posted 3 years ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Please do get in touch if you need any assistance with how to wire the underskirt, our team will be more than happy to help. Best Wishes, WED2B
Posted 3 years ago
Ik ben in Eindhoven geweest, Supper fijne samen werking. De Damens die er waren en mij geholpen hebben waren heel open en eerlijk.
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Posted 3 years ago
Thank you so much for this feedback! 💖 Best Regards, Carolin
Posted 3 years ago
I was very impressed with how welcomed I was made to feel when I attended the store. The assistant seeing to me was named Kate and she was absolutely lovely, very helpful and extremely professional!
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(WED2B Gateshead) - Posted 3 years ago
Thank you for your kind review, and for coming to see us! We wish you all the best for your big day, Kindest Regards WED2B
Posted 3 years ago
Excellent service and very well looked after from start to finish
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(WED2B Southampton) - Posted 3 years ago
You must be so excited! Thank you for taking the time to share this fantastic feedback, and we hope your special day is magical 😊 Best wishes, WED2B
Posted 3 years ago
Over de bediening en hulp van de styliste was ik zeker heel tevreden. Ze was heel vriendelijk en behulpzaam. Ik was niet tevreden over het feit dat ik had gemaild om te vragen of we met 4 mochten komen en dat werd geweigerd door de corona regels, maar toen ik er toekwam met enkel mijn zus konden we niet binnen omdat er groepen van 9 personen binnen waren. In de winkel mochten er maar 27 personen binnen. Gelukkig konden we een uur later wel binnen. Had ik het geweten had ik wel met 4 gekomen en niet gevraagd. Ik ben wel heel tevreden met mijn kleed.
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(WED2B Gent (BE)) - Posted 3 years ago
Thank you so much for this great feedback Fien! Best Regards, Carolin
Posted 3 years ago
Ich habe ein wirklich tolles Kleif gefunden. Die Beratung war gut, allerdings wurden etwas falsche Versprechungen getätigt. "Wir geben einen Kleidersack, eine Box und einen Kimono dazu" klang wie ein Geschenk, nachher stand es auf der Rechnung. Alles in allem war der Preis aber Bombe und ich habe mein Traumkleid gefunden, daher bin ich trotzdem sehr zufrieden
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(WED2B Duisburg (Moers) (DE)) - Posted 3 years ago
Danke Catharina für dein Feedback und teile tolle Bewertung ☺️ Liebe Grüße, Carolin
Posted 3 years ago
Based on our visit on Saturday 15th January with Caitlin (i think) it was the perfect experience! She really put the other staff in the Edinburgh store in the shade. We had been to this store before and were treated quite poorly. Thank goodness for Caitlin!
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(WED2B Edinburgh) - Posted 3 years ago
We are sorry to hear you did not enjoy your experience previously, please do let us know if we can assist you any further by reaching out to us and emailing customercare@wed2b.com. We love hearing feedback about our stores, and we are so thrilled to know that you enjoyed your most recent experience with us, Best Wishes, WED2B
Posted 3 years ago
Tia was very helpful and made my experience lovely
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(WED2B Milton Keynes) - Posted 3 years ago
You must be so excited! Thank you for taking the time to share this fantastic feedback, and we hope your special day is magical 😊 Best wishes, WED2B
Posted 3 years ago
Excellent customer service from Georgia & Maizie who made me feel like any bride wants to feel when shopping gor a dress for the first time. Priced very well! The only negative was limited choice of mermaid gowns in my size.
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(WED2B Camberley) - Posted 3 years ago
Hi Georgina, Thank you for your review - we are so pleased to hear that you had a lovely time in store with Georgia and Maizie! Please be assured that we are always releasing new styles at www.wed2b.com and we will be happy to check the stock of your local stores before your plan to pop back in - please pop us an email at customercare@wed2b.com Once again, we would like to thank you for your feedback, it is so important in bettering the experience that we are able to give to our brides. Best wishes, WED2B
Posted 3 years ago
Well what can I say from the minute we walked through the door it was like a dream everyone was ready and waiting for us we had the most wonderful consultant in jess nothing was too much trouble she even plaited my hair so I could see how it would look with the dress, even though it’s a no appointment needed shop it still felt very personal and you had lots of people around to give opinions, could of stayed in there forever, the shop was very quiet when we got there I think we timed it perfect because when we left it was very busy, the dress I’ve chosen is perfect and the perfect price all the dresses are beautiful nothing looks cheap but it feels like your getting value for money think I went a bit wild with all the extras but it’s a special occasion so why not, once again the team especially jess we’re wonderful :)
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(WED2B Derby) - Posted 3 years ago
We are so thrilled to hear that Jess and our Derby store ensured that you had a lovely time in store! Congratulations for finding your dream dress – thank you so much for sharing 😊 Best wishes, WED2B
Posted 3 years ago
Told us what we needed to know about bridesmaid dresses, gave us the time we needed then was extremely thorough when collecting the dresses. Great service, great dresses and great price
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(WED2B Southampton) - Posted 3 years ago
Thank you so much for your wonderful recommendation. Our Southampton team will be so happy to hear your kind words! Best wishes, WED2B
Posted 3 years ago
I found my experience at wed2b overall positive, Courtney was brilliant and helps me to try a range of dresses. The store manager was also very friendly and helpful. However the only downside to the experience was when I returned home I realised I had paid in excess of £100 for storage boxes, hangers and robes that I did not actually require. Wed2b have ensured that I will be entitled to a refund of these so hopefully all will be rectified shortly!
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(WED2B Bolton) - Posted 3 years ago
I had the lovely Michelle help me with finding my dress and my bridesmaids dress. She was very good at explaining all the technical aspects of each dress and made me feel very at ease and comfortable! She was able to use her extensive knowledge to pick out dresses that suited my body type and that matched my vision. Only downside was that many of the dresses I wanted to try were either not in stock or not in my size ratio but still very happy with my experience as I found my dress!
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(WED2B Exeter) - Posted 3 years ago
WED2B is rated 4.9 based on 40,960 reviews