wed2b Reviews

Name: wed2b
Address: 6 Precedent Drive, Rooksley, Bradwell Common, 6 Precedent Drive, Rooksley, Bradwell Common, Milton Keynes
Rating: 4.92

4.9 Rating 43,848 Reviews

98 %

of reviewers recommend wed2b

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About wed2b:

With bridal stores nationwide, open 7 days a week, our Bridal Consultants are always available to help you find the perfect style and fit. We don’t offer appointments! Browse & try on as many dresses as you wish without the need to book in advance & once you find the one you can purchase your dress on the day to take home. With dresses priced between £499-£999 we are proud to offer beautiful and exclusive wedding dresses without the luxury price tag. We believe it’s the perfect marriage of quality, luxury & affordability!

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0333 123 7494

Email:

customercare@wed2b.com

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wed2b 5 star review on 12th January 2026

2294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I spoke to the Bristol store before coming on the day and asked for advice and how it all worked. The staff told me that you should come before the store opens as they are very busy. So this is what we did, we arrived on Sunday at 9:50 and waited outside till the store opened. There we other bride there and we all patiently waited. When the store opened there was a member of staff waiting at the front to take our details, this is when I should have none it wasn’t going to be a great experience. She wasn't welcoming or warming, poor customer service skills. This is meant to be a big day for a bride and she wasn’t giving any excitement. It’s like us being there was a nuisance. We sat down and waited. Then our lady came over who was going to help us, Abbie seemed lovely at the start but ended up not great either. We walked around the shop and I told her I want a sheath dress and she told that there wont be any dress that I want in the style i want because of my size. I am a very normal size 14/16 girl, I don’t have any issues buying clothes anywhere else. She came back with 2 different dresses that were mermaid, she didn’t show me any dresses in the sheath at all say she kept tell me ‘the don’t do sheath dresses in your size’ ‘sheath dresses come in sizes less than 14, no bigger’ Then she said ‘these 2 dresses are the only dress that will fit you unless you want a ballgown’ from looking at the website I understand that the dress come in certain sizes how she could of been nicer about it all. She made me feel fat and humongous and brought me to tears as she kept telling me my size was too big, I don’t have much body confidence anyway and she really didn’t help. I tried on 4 dresses and didn’t like any of them, she didn’t hype me up, she compliment me. She did the bare minimum I think. Then there was a dress that I saw on the rack and loved and I mentioned it to her multiple times and she kept coming back with not that dress. I asked her why won’t she bring the dress I want back. She said it won’t fit you so you can’t try it on. My mum and bridesmaid went with her to find it and took a long to time encourage her to bring it to me just to look at it. She said multiple times to my mum it won’t fit her I’m not putting it on her. She came back with the dress and I didn’t give her the choice. I knew it wouldn’t fit me, but I just wanted to see what it looked like because I loved it. She wasn’t happy about it but she did put it on. It didn’t fit and I needed a size up but it was the dress and I nearly missed out on getting my dream dress because of her. Even when I told her I think this is the one I then had to ask her to go and get me a veil she didn’t give me any compliments. She didn’t help me up. She didn’t give you the experience that you expect when you’re a bride, going to dress shopping She basically was just there to put me in and out of the dresses no personal experience at all no personality was like having a robot next to me. The only personality she did have was when she was telling me that I was too big and made me feel fat and made me cry. She went and found out where stored the dress I wanted in the size I needed but just handed over a bit of paper and left to sort out the rest. More poor customer services skills she should’ve called the store and found they out if they could hold the dress so they can get it shipped over. We had to call the store and we had to deal with it all and she just left us to it, which personally if I worked in that business, I would be doing everything to help but she really just didn’t care at this point. Don’t know if she works on commission maybe that’s why she didn’t care but, she was giving I’m done with you. Overall, it was a horrible experience at the Bristol store. All the staff were not pleasant no compliments, no good customer service skills I’m glad we left. Compared to the Shirley store, they were awful. The Shirley store were amazing and they gave me everything I expected from dress shopping and more. Abbie needs to learn a new way of saying we don’t have your size without making someone feel fat and cry”

Helpful Report

(WED2B Bristol) - Posted 9 months ago

We are so sorry to hear about your recent experience in our store, as a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. If you wish to discuss your visit in more detail, please do reach out to customercare@wed2b.com where we will be here to support you. Kind regards, wed2b

Posted 9 months ago

“I had the most amazing experience with Sally at Wed2B! I tried on 5 different dresses but knew that the one I found was the one for me! I can’t thank Sally enough for her time, patience and expertise. She made me feel completely at ease and included my mum & nana throughout the whole process. I truly felt so special and nothing was too much of a bother. I can’t wait to wear my dress!”

Helpful Report

(WED2B Camberley) - Posted 9 months ago

Thank you so much for sharing this lovely image with us, and many congratulations on finding your dream gown! If you are happy for us to potentially share it on our social media platforms, please reply #wed2bbride 💖Best wishes, wed2b

Posted 9 months ago

“I had the most amazing experience with Sally at Wed2B Camberley! I tried on 5 different dresses but knew that the one I found was the one for me! I can’t thank Sally enough for her time, patience and expertise. She made me feel completely at ease and included my mum & nana throughout the whole process. I truly felt so special and nothing was too much of a bother. I can’t wait to wear my dress!”

Helpful Report

(WED2B Camberley) - Posted 9 months ago

Thank you so much Alice, your recommendation is wonderful and we’re so pleased that our Camberley team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Posted 9 months ago

“Super schöner Laden, Beratung war top. Es wird ganz genau auf deine Vorstellungen eingegangen, du wirst in Ruhe und ehrlich beraten und es wird sich viel Zeit für dich genommen. Du kannst mit oder ohne Termin kommen. Würde ich sofort wieder hingehen. Ganz klare Empfehlung!!!! DANKESCHÖN! ♥️”

Helpful Report

(WED2B Hamburg (DE)) - Posted 10 months ago

Vielen Dank für deine nette Bewertung und für deinen Besuch bei uns! Wir wünschen euch alles Gute für euren großen Tag 💖 Liebe Grüße, Wed2b

Posted 9 months ago

“Had such a great time at Wed2b Bristol. The range of dresses and accessories was brilliant and Krothi and Tanya made the whole experience a dream. All the assistants were lovely, but they in particular were so friendly, attentive and knowledgeable and talked me through all of my options. I came away with the dress of my dreams and a very memorable day.”

Helpful Report

(WED2B Bristol) - Posted 10 months ago

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Posted 9 months ago

“The customer service Fabiana provided in choosing my dress was amazing. She immediately understood my needs and provided me the option i was looking for. Congratulations as well for having a no appointment rule.”

Helpful Report

Posted 10 months ago

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Posted 9 months ago

“Really friendly and inviting. Charlotte, in Shirley, helped me find the perfect dress with a good knowledge and ideas and keeping everyone smiling. Thank you”

Helpful Report

(WED2B Birmingham (Shirley)) - Posted 10 months ago

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Posted 9 months ago

“Really friendly and inviting. Charlotte helped me find the perfect dress with a good knowledge and ideas and keeping everyone smiling. Thank you”

Helpful Report

(WED2B Birmingham (Shirley)) - Posted 10 months ago

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Posted 9 months ago

“Had the best experience choosing my dress from the Dublin store. The staff were amazing from start to finish especially Beibhinn. I found my perfect dress for my wedding 22/02/2025. I would recommend this store to the highest. I absolutely loved my dress from when I seen it 😍”

Helpful Report

Posted 10 months ago

“Natalia was absolutely fantastic throughout the process of find my wedding dress ❤️ I appreciate how hard her job must have been finding the right dress given that I am not a dressy person and struggle with anxiety in situations like this. Natalia was so understanding and went above and beyond to make me feel comfortable while also finding my perfect dress. Her knowledge was brilliant, and every dress she brought out was exactly what I wanted. She also took the time to help me match veils and tiaras so I’m not ready for my big day. The whole process from start to finish was no where near as traumatic as I thought it was going to be and I truly believe that this is down to Natalia’s expertise. Thank you so so much for helping me, I’m so glad I came you you first ! What was going to be a very stressful experience for me turned into and lovely experience and me not wanting to take my chosen dress off ! Highly recommend Wed2b and Natalia”

Helpful Report

(WED2B Fleetwood) - Posted 10 months ago

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Posted 9 months ago

“Really cannot recommend this store more! I didn’t know what to expect but Milly and the team did not disappoint one bit. The most perfect wedding dress experience and considering I had my 18month old with me we walked out after approx. 1hr with both mine and my daughter’s dresses and with photos and videos to capture memories! *photos were refused at the boutiques I visited and didn’t allow children. 10/10 stars! Thank you Milly for such a beautiful experience.”

Helpful Report

(WED2B Norwich) - Posted 10 months ago

Posted 9 months ago

“Goede ontvangst en uitleg (Engels) Bruidje is tevreden eens benieuwd naar de aanpassing verkorten en verbreden”

Helpful Report

(WED2B Eindhoven (NL)) - Posted 10 months ago

Jouw feedback is zo belangrijk voor ons - bedankt voor het delen! Als er nog iets is, neem dan contact met ons op via klantenservice@wed2b.com en we zullen u graag helpen 💖 Beste wensen, WED2B

Posted 9 months ago

“Sam from Cardiff Sam was excellent . I was very nervous at first she made me feel at ease. She listened to what I wanted she gave me some different styles and from that she knew exactly what I wanted. It was a wild card but I loved it! Thank yo will definitely recommend.”

Helpful Report

(WED2B Cardiff) - Posted 10 months ago

Thank you so much for your wonderful recommendation. Sam and our Cardiff team will be so happy to hear your kind words! Best wishes, wed2b

Posted 9 months ago

“Great service and very nice employees. Found my dress!”

Helpful Report

(WED2B Eindhoven (NL)) - Posted 10 months ago

Thank you so much for your recommendation - we are so happy to hear we were able to give you the 5 star service you deserve! We wish you all the best for your special day 😊 Best wishes, wed2b

Posted 9 months ago

“Fantastic service from Denise made me feel really comfortable and worked with my ideas to find my dress for my day Thank you so much!”

Helpful Report

(WED2B Gateshead) - Posted 10 months ago

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Posted 9 months ago

“Absolutely amazing service kimberley was so good she made me feel so at ease when I was extremely nervous and conscious of my body and she made me feel so much better helping find styles I never would have thought of.lovely shop with amazing selection.”

Helpful Report

(WED2B Chesham) - Posted 10 months ago

Posted 9 months ago

“The team were very friendly and welcoming. Sally helped me feel heard, cared for and in turn relaxed and happy. The dress I went for was not in stock, Sally asked some questions, went off and picked a dress, different to the one I wanted but turned out to be perfect and I left with my amazing wedding dress. Thank you”

Helpful Report

(WED2B Camberley) - Posted 10 months ago

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Posted 9 months ago

“Ik ben in de winkel in Rotterdam geweest op een dinsdagmiddag. Ik ben zonder enig idee van wat ik wilde binnen gekomen, zonder fotos of Pinterestboard. Van het begin tot het einde ben ik erg prettig begeleid in het hele proces en ben ik super gelukkig met mijn (volledig onverwachte) trouwjurk. Ik kan de winkel iedereen aanraden die in een prettige ontspannen sfeer met goede begeleiding een jurk wilt uitzoeken.”

Helpful Report

(WED2B Rotterdam (NL)) - Posted 10 months ago

Hartelijk dank dat je de tijd hebt genomen om deze mooie recensie te delen. Het betekent zo veel voor ons wanneer we zulke geweldige opmerkingen horen van onze prachtige bruiden, over hoe ons team ongelooflijk werk heeft geleverd om jou te helpen op jouw bruidsreis! Liefs, wed2b ❤️

Posted 9 months ago

“I had an amazing experience with the Shirley store with Cali. I had a bad experience in the Bristol store and Cali and her colleagues definitely made up for it. I found a dress in Bristol which I loved but they didn’t have my size. We phoned the Shirley store and spoke to Cali and they had my size. They gave us multiple options of how we could secure the dress and get it to us. We opted for driving to Shirley that day and trying on the dress before purchasing, they reserved the dress for me. We drove an hour and half to Shirley and it was definitely worth the drive. We got there and Cali was there and ready for us with the dress on the rack reserved for me. We had to wait an hour but that was fine and we enjoyed a drink in a local cafe, we headed back to the store before the hour was up and there was only one other bride in the store and I felt like I was having a private moment. Cali had my dress in the dressing room ready for me. Cali was so lovely, hyped me up, made me feel special and beautiful which is all a bride wants. She found me the veil I wanted and a head piece to match. When I had confirmed that this was my dress all my entourage started clapping and all the other workers came to see and made me feel special with lots of compliments. She allowed me time in my dress, I walked around the store. Cali then got it all pack up and treated us so well. The other girls took photos of in front of the said yes to the dress sign and we loved our experience. I had a bad experience in Bristol and this is definitely what I needed. Thank you so much to Cali and her team.”

Helpful Report

(WED2B Birmingham (Shirley)) - Posted 10 months ago

Thank you so much Brittannie, your recommendation is wonderful and we’re so pleased that our Shirley team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Posted 9 months ago

“What a wonderful experience! From coming into the store to have a look, we have left with everything we could possibly want to look stunning on our special day. The sales assistants have been amazing, so helpful, attentive and encouraging and it’s been the best day we could have hoped for. Thank you! Thank you!”

Helpful Report

(WED2B Bristol) - Posted 10 months ago

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Posted 9 months ago

wed2b is rated 4.9 based on 43,848 reviews