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wed2b Reviews

4.9 Rating 43,806 Reviews
98 %
of reviewers recommend wed2b
Read wed2b Reviews

About wed2b:

With bridal stores nationwide, open 7 days a week, our Bridal Consultants are always available to help you find the perfect style and fit. We don’t offer appointments! Browse & try on as many dresses as you wish without the need to book in advance & once you find the one you can purchase your dress on the day to take home. With dresses priced between £499-£999 we are proud to offer beautiful and exclusive wedding dresses without the luxury price tag. We believe it’s the perfect marriage of quality, luxury & affordability!

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Phone:

0333 123 7494

Email:

customercare@wed2b.com

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wed2b 5 star review on 7th December 2025
Gillian Blake
wed2b 5 star review on 6th December 2025
Lorraine
wed2b 5 star review on 6th December 2025
Beth
wed2b 5 star review on 5th December 2025
Fiona Mulvey
wed2b 5 star review on 16th November 2025
Natalia
wed2b 5 star review on 26th October 2025
Sue Williams
wed2b 5 star review on 26th October 2025
Joanne Roxby
2292
Anonymous
Anonymous  // 01/01/2019
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I had the most wonderful experience with Kyann and Rebecca, they made us feel comfortable and at ease, very patience and accommodating. I would highly recommend Wed2B and I'm please to say I've said yes to the dress.
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Posted 4 months ago
Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b
Posted 4 months ago
I had the absolute pleasure of working with Shannon at WED2B Cardiff, and I cannot recommend her enough! From the moment I walked in, she made me feel completely at ease and truly listened to what I was looking for. Her knowledge and expertise were incredible—she understood my style straight away and guided me through the options with such patience and positivity. What really stood out was how Shannon made the whole experience fun and stress-free. She gave honest, thoughtful advice without ever being pushy, and her eye for detail is amazing! Thanks to her, I found a dress that I absolutely love and feel incredible in. If you’re looking for someone who genuinely cares and makes you feel like the most important person in the room, Shannon is the one to see. Thank you so much for making this such a special and memorable experience!
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(WED2B Cardiff) - Posted 4 months ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! 💖Best Wishes, wed2b
Posted 4 months ago
Me and my mum went to the Liverpool store today and from the moment we arrived we felt so welcomed and at ease. We were met outside the store to gain disabled access, and the women were lovely and chatty. We had Margie look after us for the whole 2-3 hours. Tried on so many beautiful dresses. Margie was so patient and attentive, we almost left with a dress I was around 90% sure about but just as last try we went for a blush and a different neck line and completely and utterly fell in love! It was meant to be!! Thank you so much for all your help today and patience. I can’t wait for my big day now! ❤️
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(WED2B Liverpool) - Posted 4 months ago
Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b
Posted 4 months ago
We thought we’d had a great experience at Wed2be last year. They were really accommodating as we had 3x kids with us - they never made us feel like they were in the way. All the staff were lovely and engaged with them and we felt really welcome. Unfortunately this was all a facade and a way to build trust, and get us to buy a dress. I have just taken my dress to the seamstress to get it altered. In my head I was under the impression it fit perfectly, as this is what I was told by the staff and would only need the hem taken up. The seamstress said wedding dresses only support bra sizes up to c cup and any bigger you’d need to wear a bra. I was not told this when at Wed2be. She also said that the dress needs to be made wider around the waist as it’s too tight, again, I was told it fit perfectly. To be clear, it fits exactly the same as it did last year - I now realised it is/was too tight - the lady at wed2be struggled to do it up. At the time I trusted what she said and thought well if she can do it up and it ‘fits’, and trusted what she said. The seamstress has reached out directly to Wed2be previously to say they need to mention about wearing a bra, but they have made no changes to how they operate. I’m now having to pay £550-£700 in alterations (more than half the dress cost) and if I’d been encouraged to try the size up, this figure would be halved. I have now realised I was told what I wanted to hear to make me buy the dress, rather than actually being helpful and thinking of me when I go to wear it on the wedding day. Just saying what she needed to say to earn the commission. I still love my dress, I just feel like the way it was sold to me was misleading. Moral of the story: If you’re a d cup or bigger, take a bra with you and really look at the details - if it’s v snug, try the bigger size on - it might save you £££!
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(WED2B Milton Keynes) - Posted 4 months ago
We are so sorry to hear about this, as a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met. If you wish to discuss your visit in more detail, please do reach out to customercare@wed2b.com where we will be here to support you. ❤Kind regards, wed2b
Posted 4 months ago
I recently bought my dress and have struggled to get a dressmaker from the list provided. I eventually had an appt to be told the alterations will be £1500 to say I’m dissapointed is an understatement considering my dress was £999. I was also told it should be approx £500! Not only that I was also told I didn’t need the wunderskirt by the dressmaker that I was sold and that you can actually see this at the back when I have my dress on. I feel completely ripped off. It is over 14days now as it was impossible to get an appointment with any of the dress makers I was provided contacts for. They also added on boxes bags hangers which just weren’t necessary at all. I feel it’s more a rip off sales shop than a wedding dress experience
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(WED2B Gateshead) - Posted 4 months ago
Your feedback is so important to us – thank you for sharing this, we do sincerely apologise! If there is anything else at all, please do get in touch with us at customercare@wed2b.com and we will be happy to help. Best wishes, wed2b
Posted 4 months ago
I am extremely disappointed with my experience with Wed2B. Buying a wedding dress is meant to be an exciting and special experience and it feels far from that. I was told it was completely necessary to have an underskirt with my whimsical waterfall straight down dress. I was bullied into buying it. I explained to the staff that I have Crohn's disease and don't want anything tight on my tummy but was assured an underskirt was needed for this dress. Every time I tried my dress on, I couldn't put my finger on it, but the dress didn't sit the way I'd wanted to. When I went to the seamstress, she assured me my dress has 3 layers, and is supposed to be whimsical and floaty, and that the underskirt in fact gives it too much structure and is unnecessary. When I had my dress on without it, I felt so much comfier with my tummy due to my condition, and the dress looks perfect without it. My seamstress said Wed2B definitely miss sold these items to me, and that I should be able to receive a refund. Not only was I miss sold an underskirt, but without any approval for me, the shop assistant added the following on to my purchase: > Storage box £24.99 > Hanger £5.99 > Infinite dress bag £10.00 As my mum had paid and I was all excited that I'd found my dress, I didn't realise these add ons had been sneakily put on until I was home, let alone how much they cost. I got in contact with the customer care team, who seem to reply to all of these reviews saying they will help, so I thought I'd see what they could do before posting any negative review. who tell me a refund will not be possible for these items. They were unhelpful and haven't taken responsibility. It’s incredibly frustrating to be taken advantage of during what should be a joyful and exciting time. This kind of upselling and lack of transparency feels very unethical, especially considering how much pressure and expense already comes with wedding planning. I would strongly advise others to be very careful with additional charges, you do NOT need to be bullied into buying an underskirt, and double-check every charge. Sadly, I do not recommend this company based on my disappointing experience.
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(WED2B Norwich) - Posted 4 months ago
Thank you for this feedback. We can confirm that all storage items and accessories are all chargeable items, and can be found on your receipt individually listed. Our Bridal Advisors have our brides' best intentions at heart, and this would have been offered to you once it was decided that this was your dream gown, to ensure that no harm can come to it and that your perfect look was complete - we know how special it must be to you. Please do reach out if you would like further support.❤ Kind regards, wed2b
Posted 4 months ago
Perfect from beginning to end, the team couldn’t have been more helpful or kind. Maria who helped me during our time at wed2b Glasgow was amazing she really made our experience one we will never forget.
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(WED2B Glasgow) - Posted 4 months ago
Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b
Posted 4 months ago
I had the best experience I could have asked for here today. I had the pleasure of being dealt with by Grace B. She was attentive, friendly, relaxed and supportive. If it wasn't for her, I wouldn't have found my dream dress. She made the whole experiance more perfect than I could have imagined. Thankyou. Love, Imogen.
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(WED2B Camberley) - Posted 4 months ago
Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Camberley team and Grace will be so excited to read this 😊 Best wishes, wed2b
Posted 4 months ago
Fiona Newquay.... All staff were amazing, they took time to find out what I loved and really took time to find me my perfect dress. I didn't think I would fall in love with any and yet they took time and managed it. Friendly and helpful
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(WED2B Newquay) - Posted 4 months ago
Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. 💖Best wishes, wed2b
Posted 4 months ago
Die Bedienung war sehr nett und sehr bemüht!! Sehr schöne Kleider!!
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(WED2B Frechen (DE)) - Posted 4 months ago
Vielen Dank für deine nette Bewertung und für deinen Besuch bei uns! Wir wünschen euch alles Gute für euren großen Tag Liebe Grüße, Wed2b ♥
Posted 3 months ago
I had a great experience with Lauren today at the Southampton store while looking for a dress to change into for the evening. Lauren was was patient, kind and nothing was to much trouble for her.
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Posted 4 months ago
Congratulations on finding your dream dress, thank you so much for sharing this beautiful photo, you must be so excited! We wish you the very best on your big day. 🥰Best wishes, wed2b
Posted 4 months ago
Thank you to Lauren for helping me find my wedding dress. Very patient and helpful. A positive experience at Southampton wed2be.
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(WED2B Southampton) - Posted 4 months ago
Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b
Posted 4 months ago
We zijn voor de 2de keer naar gent gekomen omdat we hier vorige keer goed geholpen zijn. Ik was enormous aan het twijfelen over mn jurk die ik in antwerpen heb gekocht. Maar ondanks dit was ik door deze dame enorm geholpen, niets was teveel en ze had me enorm op mn gemak gesteld zonder dat ik gepusht werd terwijl ze wist dat ze aan mij niets kon verkopen. Zo jammer dat ik mn jurk in antwerpen heb gekocht en diet bij deze lieve dame! Zij verdient de punten!
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Posted 4 months ago
Hartelijk dank dat je de tijd hebt genomen om deze mooie recensie te delen. Het betekent zo veel voor ons wanneer we zulke geweldige opmerkingen horen van onze prachtige bruiden, over hoe ons team In Gent ongelooflijk werk heeft geleverd om jou te helpen op jouw bruidsreis! Liefs, wed2b ❤️
Posted 4 months ago
NINA was absolutely amazing she was polite caring and made me feel so comfortable. She brought in an amazing aray of dreams and the 5th dress was the one. I will definitely recommend Wed2be. Thank you so much NIna. Much love Suzie xx
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(WED2B Chesham) - Posted 4 months ago
Thank you so much for your wonderful recommendation. Nina and our Chesham team will be so happy to hear your kind words!💕 Best wishes, wed2b
Posted 4 months ago
Amazing service and I felt so comfortable with the staff, the surroundings and I ultimately said yes to the dress! There were plenty of plus size dresses to try on and walked away feeling positive and relieved.
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(WED2B Southampton) - Posted 4 months ago
Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. 🥰Best wishes, wed2b
Posted 4 months ago
Ide like to thank BETH she made me feel at ease and she helped me to get my perfect dress . She new exactly what was right for me and I absolutely love it .. I didn't have a clue what I was wanting being an older bride but she new exactly which would suit me she was so patient and very professional thank you BETH ⭐️⭐️⭐️⭐️⭐️
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(WED2B Bolton) - Posted 4 months ago
Thank you so much for your wonderful recommendation. Beth and our Bolton team will be so happy to hear your kind words!✨ Best wishes, wed2b
Posted 4 months ago
Beth was amazing she helped me choose the perfect dress as i just wasn't sure being an older bride what to choose. I love my dress and couldn't be happier with it. Thank you BETH ⭐️⭐️⭐️⭐️⭐️ definitely recommend ❤️❤️4 weeks to our special day
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(WED2B Bolton) - Posted 4 months ago
Thank you so much for your wonderful recommendation. Beth and our Bolton team will be so happy to hear your kind words! Best wishes, wed2b
Posted 4 months ago
I had the most magical experience at Wed2B Liverpool! Roxanne looked after me and my mum so well, there was no pressure to buy and we were given lots of time to look, try on dresses (and try on the same dress again to be sure!) and discuss with each other. I did end up buying my dream dress and I am so happy with it! I am so grateful to Roxanne and the team at Wed2B it was amazing and I cannot wait to marry my future husband in my beautiful gown! Thanks so much ladies xxx
wed2b 5 star review on 13th August 2025
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(WED2B Liverpool) - Posted 4 months ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b
Posted 4 months ago
Was made welcome as soon as I went in by everyone. Was served by Courtney who was absolutely amazing. Made me feel comfortable and picked me out THE perfect dress within the first 3 of me trying on. Highly recommend.
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(WED2B Wednesbury) - Posted 4 months ago
Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Wednesbury team will be so excited to read this! Best wishes, wed2b
Posted 4 months ago
I was amazed by my visit to Wed2b. I was quite nervous and skeptical as my first visit I unfortunately couldn’t try any dresses on. I’m so glad that I went back! I had Teresa help me and she was an absolute angel. She put me at ease, listened to what I had liked so far and what my wedding venue is like. She brought the dress I originally wanted to try on first and she could tell I wasn’t loving it so she got me to try on one she envisioned from what I had told her. As soon as I tried it on I fell in love! It was everything that I wanted!! Teresa is definitely a professional and knows her stuff. She wasn’t pushy or chaotic, she made me feel special and beautiful! 🤍 Teresa is an incredible person and you’re very lucky if you have her helping you try on dresses!! Thank you so so much!
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(WED2B Derby) - Posted 4 months ago
Thank you so much for your wonderful recommendation. Teresa and our Derby team will be so happy to hear your kind words! Best wishes, wed2b
Posted 4 months ago
wed2b is rated 4.9 based on 43,806 reviews