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wed2b Reviews

4.9 Rating 43,907 Reviews
98 %
of reviewers recommend wed2b
Read wed2b Reviews

About wed2b:

With bridal stores nationwide, open 7 days a week, our Bridal Consultants are always available to help you find the perfect style and fit. We don’t offer appointments! Browse & try on as many dresses as you wish without the need to book in advance & once you find the one you can purchase your dress on the day to take home. With dresses priced between £499-£999 we are proud to offer beautiful and exclusive wedding dresses without the luxury price tag. We believe it’s the perfect marriage of quality, luxury & affordability!

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Phone:

0333 123 7494

Email:

customercare@wed2b.com

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wed2b 5 star review on 31st January 2026
Virginia
wed2b 5 star review on 31st January 2026
Lisa
wed2b 5 star review on 7th December 2025
Gillian Blake
wed2b 5 star review on 6th December 2025
Lorraine
wed2b 5 star review on 6th December 2025
Beth
wed2b 5 star review on 5th December 2025
Fiona Mulvey
wed2b 5 star review on 16th November 2025
Natalia
2294
Anonymous
Anonymous  // 01/01/2019
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Fantastic range of beautiful dresses that are ready to take home. Courtney was excellent; she really listened to us and advised on dresses that she thought would suit me. I felt comfortable with Courtney and overall the experience was enjoyable.
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(WED2B Wednesbury) - Posted 3 months ago
Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. 💖 Best wishes, wed2b
Posted 3 months ago
The staff were friendly, inviting and happy. And couldn't be more helpful. I found my dream dress and all the accessorises. This was my second time at wed2b and Lauren served me both times she was incredible
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(WED2B Chesham) - Posted 3 months ago
Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b
Posted 3 months ago
Becs was amazing from the minute we arrived in store. She listened to all my preferences and then took so much time bringing me lots of beautiful dresses to try on. I never felt rushed and felt like the service was truly excellent. Highly recommend Wed2be
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(WED2B Dublin (IE)) - Posted 3 months ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! 💖 Best Wishes, wed2b
Posted 3 months ago
Skye made me feel extremely comfortable as soon as we got there. I didn’t think I was going to find my dress but after only trying 4 on I found the one!
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(WED2B Carlisle) - Posted 3 months ago
You must be so excited! Thank you for taking the time to share this fantastic feedback, and we hope your special day is magical 😊 Best wishes, wed2b
Posted 3 months ago
I had the most wonderful experience during my wedding dress fitting with Vanessa! From the moment I arrived, she made me feel completely at ease and truly understood my vision. She was incredibly patient, attentive, and had such a great eye for detail — offering suggestions that made the dress fit and look absolutely perfect. Vanessa’s kindness and professionalism made the whole process feel so special and stress-free. She went above and beyond to ensure every detail was just right, and I left feeling so confident and excited for my big day. Thank you, Vanessa, for making this such a memorable and joyful experience! I couldn’t have asked for anyone better to help me find the dress!
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(WED2B Surbiton) - Posted 3 months ago
Thank you so much Yasmin, your recommendation is wonderful and we’re so pleased that our Surbiton store team could help! I am sure that they will be over the moon to read this. 💖 Best wishes, wed2b
Posted 3 months ago
Swindon Megan Megan has been so incredibly helpful taking all our ideas and helping us to find dresses with all the right parts. She was so kind and patient when trying on many diferent dresses in all the styles to find a great comination of features. Thank you so much!
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Posted 3 months ago
Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b
Posted 3 months ago
I had the best experience with Freya today in Cardiff! She knew exactly what I was thinking before I did. She was so patience with me and just couldn’t have had a better time! Thank you so much! I found my perfect dress! X
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(WED2B Cardiff) - Posted 3 months ago
This is so amazing to hear! Congratulations on finding your dream dress and thank you for sharing your kind words. We would love to see photos of your special day at www.wed2b.com/realbride 😊 Best wishes, wed2b
Posted 3 months ago
Trudy was so lovely and helpful and made me feel so welcome and took all of the nerves away from my first (and last) wedding dress shop experience! I said yes to the dress!
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(WED2B Hinckley) - Posted 3 months ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b
Posted 3 months ago
Couldn't fault the customer services and very beautiful dresses. Thank you so much!
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(WED2B Swindon) - Posted 3 months ago
Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b
Posted 3 months ago
Perfect in everyway
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Posted 3 months ago
Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b
Posted 3 months ago
Natasha swansea store Natasha was amazing and so patient in helping me search for the right dress. She made the whole experience easy and enjoyable with no pressure but also lots of helpful advice and guidance.
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(WED2B Swansea) - Posted 3 months ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b
Posted 3 months ago
5 minuten geleden Nieuw Ongelooflijk slechte ervaring. Na de klote ervaring van de eerste afspraak met klantenservice afspraken gemaakt over het ruilen van de jurk. Na anderhalf uur heen moeten rijden wordt de gekochten jurk afgekeurd op pluisjes. Juliette van klantenservice is niet te vertrouwen. Er was een leuke dag beloofd met ontvangst en we zouden de jurk mogen ruilen. Er was helemaal niks van waar. Ze wisten nog net niet dat we langs zouden komen. Uiteindelijk na heen en weer, welles nietus, maar naar huis gegaan met wederom een klote ervaring. En bedankt.
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(WED2B Arnhem (NL)) - Posted 3 months ago
I had an incredible experience at the Shirley Wed2B! Everyone was so friendly and helpful - especially our specialist Chanel, who couldn’t have gone more above and beyond! Amazing service and I said yes to the dress! Recommend this store completely if you want sound advice and some beautiful dresses to try!
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(WED2B Shirley) - Posted 3 months ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b
Posted 3 months ago
Holly was an absolute dream of a staff member to help me! She understood instantly what my style and vision was, found me my wedding dress in the first go, allowed me time to try on other styles just to be sure, and honestly felt like she was part of the wedding party with me! Could not have had a better experience, and unbelievably happy with the dress I said yes to!
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(WED2B Gateshead) - Posted 3 months ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b
Posted 3 months ago
Blaise was my bridal consultant in Cardiff and we tried on dresses the first day and I thought it found the dress for me. It was so quiet the first time. After coming away, I realised something wasn’t quite right and Blaise still was absolutely perfect, kind, caring and extremely supportive as I had a baby a year ago and my body is not exactly how it was a year ago! Blaise is an asset to the company and I was thrilled we finally found the perfect dress. Nadiya was also so sweet and can tell she will go so far! It was stressful for the consultants as it was so busy and they kept their cool and dealt with every scenario with a smile on their faces and in a professional manner. Truly grateful for these ladies!!!
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(WED2B Cardiff) - Posted 3 months ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b
Posted 3 months ago
After waiting for two and a half hours my daughter tried on two dresses before the assistant disappeared and was replaced by someone else. We were told the original assistant had to leave and the new one had not looked at any of the information so had no idea what sort of dress my daughter was looking for or what she’d already tried on. The assistant said there were no dresses in the preferred style in my daughter’s size and told her to look on the website as she had to go to the till and would come back. My daughter was left in the changing room and then we saw the original assistant wandering around. At this point my daughter was quite upset and wanted to leave. The assistants had been unhelpful and their attitude made her feel uncomfortable and as if she was a problem. When we were leaving the shop I approached the original assistant to complain, the second one was on a mobile at that point. Neither apologised or explained why they had swapped or why she’d been left in a changing room with no service. This was a distressing experience when it should have been a time when she was supported to find the dress to make her feel special.
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Posted 3 months ago
We are so sorry to hear about your recent experience in our store, as a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. If you wish to discuss your visit in more detail, please do reach out to customercare@wed2b.com where we will be here to support you. Kind regards, wed2b
Posted 3 months ago
I am absolutely devastated with my experience today at Wed2be Milton Keynes. Firstly I had to wait an hour longer than the expected time I was due to be seen. I know they were busy but they shouldn’t have given me that time if they couldn’t commit to it. Secondly I wasn’t give the option to go and view the dresses myself which may have helped as I might have seen a dress that was slightly different to what I thought I liked or one I just wanted to try on. I spoke to the assistant assigned to me about my preferences and styles I wanted to try and she clearly didn’t really listen to a word I said. Every dress had something I specifically said I didn’t like for example an open back, or emphasis on the bust but each dress that came never seemed to really improve. The first dress she got me to try probably ticked the box of everything I said I DIDN’T want. I told her it was 2 out of 5 when she asked my rating to which she said I rated harshly. She then went off to get my second dress and took 25 mins. This whole time I had to remain in the first dress in front of all the other bridal parties which made me feel incredibly uncomfortable. My mum actually had to go looking for her and she found her chatting to a work colleague. When she came back she told me she had been to the toilet and then proceeded to tell my Mum she had been in the warehouse looking for a dress the whole time. I tried on 3 more dresses which did not tick any boxes. For the dresses that were too big she didn’t provide me with clips to make it sit on me better so I had to stand there holding the dress up and for a dress that was too small she asked a colleague to come in and help get the zip up which was just embarrassing, I’d have much rather have not tried it. The one type of dress I wanted to try was one with sleeves and at the very end after 3/4 unsuccessful try ons with only one having suitable sleeves she told me they didn’t have any dresses with sleeves and that I should have done my research on dresses on their website that I liked otherwise I should go to another store or come back another day. For someone incredibly insecure about my body and having just had a baby my requests I don’t think were that difficult to try and match yet I was made to feel like I was being overly fussy and making her work too hard. It’s only my second dress shop visit and to be honest it’s put me off wanting to try dresses on again. I certainly don’t think I want to return to Wed2be MK with the risk of being treated like this again.
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(WED2B Milton Keynes) - Posted 3 months ago
We are so sorry to hear about your recent experience in our store, as a company that strives for customer satisfaction, this is certainly not what we would like to hear. As we operate on a walk-in service to ensure that our brides are not constrained to an appointment time, this can sometimes mean that our bridal experts are not immediately available during busier periods. We would always advise arriving as early as possible or visiting on a weekday for a quieter experience. In regards to the clipping of a dress, as our dresses are all sold off the peg, we must ensure they remain in a pristine condition and so we do not clip our dresses to avoid any damages. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. If you wish to discuss your visit in more detail, please do reach out to customercare@wed2b.com where we will be here to support you. Kind regards, wed2b
Posted 3 months ago
I had such an amazing experience at Wed2b! The staff were absolutely lovely and made me feel so welcome from the moment I walked in. They took the time to introduce me to each designer and explained the different shapes and styles of wedding dresses, which was incredibly helpful, especially since it was my first time visiting a bridal shop! Tilly, who helped me during the fitting, was especially wonderful. I had marked about seven dresses I wanted to try on, and based on how I felt in each one, she recommended similar styles with different designs. She really listened to my preferences and made the whole experience feel personal and exciting. I was quite nervous at first, not knowing what I would like or what to expect, but thanks to the staff’s professionalism and kindness, I ended up finding the one! They also have a great selection of dresses in a variety of styles, so there's something for everyone. I couldn't have asked for a better experience! Highly recommend!
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Posted 3 months ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b
Posted 3 months ago
We were helped by Julie at the Liverpool branch of Wed2b who helped make our experience really special by being so helpful in the process of finding my wedding dress - which I did find at the end of my bridal dress shopping experience! Thanks Julie and to all the helpful and friendly staff at Wed2b
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(WED2B Liverpool) - Posted 3 months ago
Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b
Posted 3 months ago
Karolina and Fiona were amazing when I visited the Milton Keynes location this afternoon - they listened to what styles I liked and pulled dresses that matched including some wild cards which I didn’t even think would suit me - oh how I was wrong! They were both very welcoming, knowledgeable and understanding which made me feel at ease at my first ever experience wedding dress shopping. I cannot express how wonderful they are and how beautiful they made me feel. I didn’t walk away with my dress however I now believe that I know at least what I am looking for for my next visit - thank you from the bottom of my heart.
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(WED2B Milton Keynes) - Posted 3 months ago
Thank you for visiting our Milton Keynes store- we are so pleased you had a great time with us and we cannot wait to see you back in store to find your dream dress. 💖 Best wishes, wed2b
Posted 3 months ago
wed2b is rated 4.9 based on 43,907 reviews