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wed2b Reviews

4.9 Rating 44,340 Reviews
98 %
of reviewers recommend wed2b
Read wed2b Reviews

About wed2b:

With bridal stores nationwide, open 7 days a week, our Bridal Consultants are always available to help you find the perfect style and fit. We don’t offer appointments! Browse & try on as many dresses as you wish without the need to book in advance & once you find the one you can purchase your dress on the day to take home. With dresses priced between £599-£1199 we are proud to offer beautiful and exclusive wedding dresses without the luxury price tag. We believe it’s the perfect marriage of quality, luxury & affordability!

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Phone:

0333 123 7494

Email:

customercare@wed2b.com

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wed2b 5 star review on 1st October 2026
Desiree IJzermans
wed2b 5 star review on 25th September 2026
Lyandra Pereira
wed2b 5 star review on 19th September 2026
Harriet
wed2b 5 star review on 12th September 2026
Sally Guest
wed2b 5 star review on 5th September 2026
Kirsty
wed2b 5 star review on 30th August 2026
Mandy Hampson
wed2b 5 star review on 28th August 2026
Hollie J
1391
Anonymous
Anonymous  // 01/01/2019
“Elsa at the Carlisle store was absolutely amazing. She helped me find me dream dress and made it so much fun! She made me feel so comfortable, listened to what I wanted, and managed to pick out the perfect items for me. All the staff were lovely and so relaxed, there was no rush or pressure at all.”
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(Wed2b Carlisle) - Posted 1 year ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! 💖Best Wishes, wed2b
Posted 1 year ago
“I was made to feel welcome the minute I walked through the door, Holli was brilliant and very helpful in finding my perfect dress, I highly recommend the Wednesbury shop, lovely friendly ladies”
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(Wed2b Wednesbury) - Posted 1 year ago
Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b
Posted 1 year ago
“Lauryn Newquay... Lauryn was absolutely amazing, I had no idea what I wanted and have left with my dream dress. Lauryn made me feel so comfortable and I really enjoyed my visit!”
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(Wed2b Newquay) - Posted 1 year ago
Thank you so much for your wonderful recommendation. Lauryn and our Newquay team will be so happy to hear your kind words! Best wishes, wed2b
Posted 1 year ago
“Op een rustig moment gekomen en binnen 2 uur mijn jurk gevonden. Paste perfect, moest alleen worden ingekort. Echt fantastisch geholpen.”
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(Wed2b Zaandam) - Posted 1 year ago
We waarderen je vriendelijke recensie enorm, en het was een plezier je in onze winkel te verwelkomen! Veel geluk en liefde voor jullie grote dag 💖 Liefs, wed2b
Posted 1 year ago
“My visit to the Exeter branch was such a lovely experience. Zulema was incredible with her service, she was instantly on board with my particular vision and had so many tips and tricks up her sleeve to get my look to perfection! I felt so relaxed and comfortable working with her and was inspired by her passion and enthusiasm for her work. I felt so incredibly special! Thank you!!”
wed2b 5 star review on 2nd September 2025
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(Wed2b Exeter) - Posted 1 year ago
Thank you so much for sharing this lovely image with us, and many congratulations on finding your dream gown! If you are happy for us to potentially share it on our social media platforms, please reply #wed2bbride 💖Best wishes, wed2b
Posted 1 year ago
“I received amazing service in the Nottingham store from Niamh. She really took time to understand my vision for the vibe of our wedding and what I was looking for in the dress. She was very understanding that this was my first time trying on dresses and gave a wide variety of options to really pin point what I was looking for.”
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(Wed2b Nottingham) - Posted 1 year ago
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b
Posted 1 year ago
“My daughter in law to be purchased a dress from the Derby branch of Wed2B abd the customer service was excellent from start to finish. In addition any queries I have and follow-up has been second to none! The customer care team go above and beyond and Tiffany in particular was so helpful. You won’t be disappointed if you shop here.”
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(Wed2b Derby) - Posted 1 year ago
Thank you for sharing this incredible review with us, we are so pleased to hear that you all had a magical time in store. We wish the bride the very best with the rest of her wedding planning. Best wishes, wed2b
Posted 1 year ago
“Thank you so much to Katelin at Wed2Be Bolton. When I visited on 24th August, Katelin was so friendly and helpful, she listened to what I wanted and couldn’t have done enough to help me find the one, thanks to her expertise I found my wedding dress. As there was a slight rip on the train, Katelin informed me straight away of the process to get it repaired. I collected my dress on 1st Sept, I couldn’t wait to put my dress on again and Beth was so helpful and gave me some great advice. Can’t thank the ladies enough for their time and help. Honestly the lovely team at Bolton are brilliant, as soon as you walk in you feel at ease and you’re in the best hands. Thank you so much, you made wedding dress shopping a very special and memorable experience for me!”
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(Wed2b Bolton) - Posted 1 year ago
Thank you so much for your wonderful recommendation. Katelin and our Bolton team will be so happy to hear your kind words! Best wishes, wed2b
Posted 1 year ago
“I started off trying on some dresses with a really lovely young girl (I can’t remember her name) she really listened to my requests and was very helpful. Another lady then joined in and felt very pushy and salesey and I was sold items I didn’t need and felt quite pressured to buy. I believe the items may also be non refundable. From speaking to other people it appears they have also had the same experiences at this store which is disappointing. I would like to add to this that following my complaint, the store still refused a refund of an unworn and unused item that still had tags on it. I also found on their Google reviews that a lot of people have had the same experience of being pushed into buying and having items added to their order that bump the price up so I am not the only one. I would highly reccomend not ordering here. My friend has cancelled her appointment too. It’s clear this company is more invested in taking money from people then providing a memorable experience.”
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(Wed2b Milton Keynes) - Posted 1 year ago
We are so sorry to hear about your recent experience in our store, as a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. If you wish to discuss your visit in more detail, please do reach out to customercare@wed2b.com where we will be here to support you. Kind regards, wed2b
Posted 1 year ago
“Ich war heute in Gotha und es war toll.Nadine hat mich sehr gut beraten.Und ich habe mein Kleid gefunden.Ich bin glücklich 🙂”
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(Wed2b Gotha) - Posted 1 year ago
Wir freuen uns so sehr zu hören, dass Nadine dafür gesorgt hat, dass du eine schöne Zeit im Geschäft hattest! Herzlichen Glückwunsch, dass du dein Traumkleid gefunden hast, vielen Dank, dass du uns daran teilhaben lässt. Liebe Grüße, Wed2b ♥
Posted 1 year ago
“I really wish I didn’t have to write this, as the staff are genuinely lovely and welcoming so no complaints there. However the events after my purchase have been extremely upsetting as a bride. I emailed less than 24 hours after buying my dress to request a refund (well within the 14 day policy). At the time I hadn’t found another dress I liked so I was waiting for the right one to appear. When I finally found another dress I liked I was told the return/exchange period had passed even though I had acted quickly from the start. To make matters worse nobody told me about a “lay flat” rule for the dress. I hung it up as anyone would and now it has developed a visible stitching fault, making it unfit for purpose. When I raised this, I was simply advised to try and sell it myself knowing I wouldn’t get much for it and I can’t afford to make that kind of loss while needing to buy another dress. This has left me heartbroken, anxious and out of pocket still without a dress I’m happy with for my wedding. Brides should feel reassured and supported, not left in this position. If you’re considering buying a wedding dress here, please be aware of the proper aftercare and be aware that the support may not match your expectations, and you could end up in the same situation.”
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(Wed2b Bromley) - Posted 1 year ago
We are incredibly sorry for the situation with your beautiful wedding dress. Please accept our sincerest apologies. We understand you’ve already liaised with our Customer Care Team, and I can confirm we’ve reached out to offer a resolution. We truly value your feedback and take concerns like yours very seriously. Thank you for taking the time to share your experience. Kindest Regards, wed2b
Posted 1 year ago
“Ein riesen Dankeschön an Mirella, die am Samstag meine gute Fee war und mir auf so geduldige und freundliche Weise geholfen hat, mit meinem Traumkleid nachhause zu gehen. Wir kamen direkt dran auch ohne Termin und haben uns von Anfang an wohl gefühlt.”
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(Wed2b Moers) - Posted 1 year ago
Wir freuen uns so sehr zu hören, dass Mirella dafür gesorgt hat, dass du eine schöne Zeit im Geschäft hattest! Herzlichen Glückwunsch, dass du dein Traumkleid gefunden hast, vielen Dank, dass du uns daran teilhaben lässt. Liebe Grüße, Wed2b ♥
Posted 1 year ago
“What a pleasant experience it was to visit the St Paul's branch. The fact that there's no appointment system makes it so much more relaxed. We were not rushed one bit, not having to stick with the usual 1-hour slots. The assistant listened and had a great eye for what would suit my body shape. I said yes to my 5th dress! Each dress got closer and closer to THE ONE. Thank you. Highly recommended”
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Posted 1 year ago
Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b
Posted 1 year ago
“I was served by Grace, who was absolutely amazing! She really got the idea of the style I liked and really helped me pull a dress and accessories together to get the perfect final look! She was so lovely, made me feel so comfortable and I couldn’t have had a better experience. So thank you so much Grace!!!”
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(Wed2b Camberley) - Posted 1 year ago
Congratulations on finding your perfect look – we are so thrilled for you! Thank you for your lovely feedback, our Camberley team will be so excited to read this 😊 Best wishes, wed2b
Posted 1 year ago
“Enjoyed my experience, Alice was lovely!”
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(Wed2b Hinckley) - Posted 1 year ago
Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b
Posted 1 year ago
“A lovely experience, felt more comfortable with these ladies than any previous dress experience. I felt heard & understood by Pinkie (aka Kylie), and it was lovely clean establishment also. Very welcoming even with young child - we all had a great time in the ladies’ company, especially our 1yr old with her own ‘wedding dress’ experience, left us all crying at the cuteness! Left with my dream dress - best wedding dress fitting experience ever.”
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(Wed2b Southampton) - Posted 1 year ago
Thank you so much Kerry, your recommendation is wonderful and we’re so pleased that our Southampton team could help! I am sure that they will be over the moon to read this. ✨Best wishes, wed2b
Posted 1 year ago
“I had a lovely time choosing my dress. Thank you very much, Herzlichen Dank:)”
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(Wed2b Bielefeld) - Posted 1 year ago
“Chloe was an absolute dream from the minute I stepped in. She chose me the dress and made me feel 10 10! The best! Thank you so much! Xxxx”
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(Wed2b Chelmsford) - Posted 1 year ago
You must be so excited! Thank you for taking the time to share this fantastic feedback, and we hope your special day is magical 😊 Best wishes, wed2b
Posted 1 year ago
“Please do not order bridesmaid dresses with them. Sample dress fit me perfectly, I'm 5'9 and the sample was just 1 inch longer so perfect for wearing flats/1 inch shoes. To my horror the dress that arrived was 7-10 inches too long. I was told 3 times from 2 different stores that the length will be the exact same as the sample. Also, the colour is more purple than dusty pink and looks extremely cheap. One of the sides is wonky and looks terrible. I'm currently waiting to hear back from customer service but if I don't get a refund, I'll be reporting them to my bank and claiming my money back either way. They mislead customers and it needs reporting.”
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(Wed2b London Central) - Posted 1 year ago
Thank you for sharing your feedback, our wish is for everyone to feel amazing whilst with us, and enjoy every minute of their experience, and it is very disappointing to hear that on this occasion, we have not met this expectation. We understand that you have already liaised with our Customer Care Team regarding this matter and we will be in touch soon to resolve this issue for you. Best wishes, wed2b
Posted 1 year ago
“Had a great day at WED2B Milton Keynes on Saturday (30th August) with my sister searching for her wedding dress. From the minute we walked in the manager welcomed us, was very friendly and very chatty. Made my sister at ease straight away. The dress area was lovely clean and although they were busy didn't feel to much. she had 6 of us in her bridal party which wasn't a problem (some places only say 2-3) . We had Chelsea helping us and she was lovely very Friendly, helpful and knew what my sister wanted from the first chat. My sister found her dress and its stunning. more affordable then smaller boutiques and more choice. 100 % recommend WED2B to others. :) Only negative would be nice to have some fizz to make the experience.”
wed2b 5 star review on 1st September 2025
Helpful Report
(Wed2b Milton Keynes) - Posted 1 year ago
Thank you so much for sharing this lovely image with us, and many congratulations on finding your dream gown! If you are happy for us to potentially share it on our social media platforms, please reply #wed2bbride 💖 Best wishes, wed2b
Posted 1 year ago
wed2b is rated 4.9 based on 44,340 reviews