Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,932 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,932 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

paul.ryan@webuybooks.co.uk

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My recent offer contained several large and heavy books. Therefore I packaged them into 2 boxes. I was sent one QR code and when I requested a second one I received a patronising reply about using one box that I could 'get from a supermarket'. When I pointed out that the boxes weighed 8 kg and nearly 9kg (therefore over the 15kg weight limit) the response was that i would receive an 'extra label on this occasion as a gesture of goodwill', After, over 5 years of dealing with your business, I was insusulted and annoyed as it suggested that I didn't know what I was doing”

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Posted 7 months ago

“the £7 .50 limit on parcels results in heavier boxes to send as most valuations are average at 15 p per book, which is dissapointing evri delivery service is pathetic, i shouldnt have t chase parcels that are taking 3 weeks to be delivered, its not even christmas overall the sevice is poor”

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Posted 7 months ago

“Good communication. Prompt payment”

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Posted 7 months ago

“Very easy and straightforward to use, will be using again in the future”

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Posted 7 months ago

“Simple process to select books and post. Good to recycle old books.”

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Posted 7 months ago

“Although there appeared to be some delay in my package of books arriving at Webuybooks, they honoured the offer price for my books and credited me anyway. Excellent customer service.”

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Posted 7 months ago

“Easy to use, great to have the books picked up and quick payment. Recommend this company.”

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Posted 7 months ago

“Easy to scan and work out what would be taken then just pop in a box and take down to collection point (I used post office). Was bit worried sending would be more difficult but weight allowance is generous. I had my payment in under a week. Hassle free process.”

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Posted 7 months ago

“Very easy to upload the book details and confirming their value. The postage was very easy and payment arrived a week later.”

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Posted 7 months ago

“Quick and easy to use, prompt collection of box of books and payment. Thank you”

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Posted 7 months ago

“The system works and if you have a query someone is at the other end of the phone”

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Posted 7 months ago

“I love Webuybooks. The website is so easy to use and straightforward. Prompt no nonsense payment.”

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Posted 7 months ago

“Great service, easy to use, prompt at the steps of collection and payment. Easy app and will use again.”

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Posted 7 months ago

“Staff very helpful, and payment was made in a couple of weeks.”

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Posted 7 months ago

“The process is very easy and straightforward, I always sell old books and compact discs with webuybooks”

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Posted 7 months ago

“The steps were so easy to follow and the whole process was easy”

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Posted 7 months ago

“Good to see you can send packages via Post Office now. The Evri option is very flawed. Prices offered for books in very good condition could be better?”

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Posted 7 months ago

“Very simple to sell and free postage too”

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Posted 7 months ago

“Easy process for selling and dropping off books but the last six months has seen a deterioration in the length of time before you get paid. Have had to phone the last two times in order to get paid. Disappointing.”

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Posted 7 months ago

“The process of selling books on the app is easy but it is currently taking too long to receive the payment. My last trade took about 1 month from the day I posted the books to the time when payment was received.”

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Posted 7 months ago

Webuybooks is rated 4.7 based on 9,932 reviews