Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,636 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,636 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

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“Very impressive service. Collection was on time and payment was a few days later, as promised. Prices are what they are but nice to know books are going back into circulation.”

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Posted 6 months ago

“Waited 3 weeks for cheque to arrive and then my online banking app would not accept it, had to take to local post office as all our local banks have closed.”

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Posted 6 months ago

“Easy to use system of scanning and sending books, with prompt payment”

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Posted 6 months ago

“Service was very good and got the full amount as promised in just over a week of the collection I believe, however they only wanted a small fraction of the books I have so will have to try elsewhere to see if anyone else will take them. So it just depends really on the books you have and if they want them.”

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Posted 6 months ago

“The service was good and fast. I will continue to use when selling my unwanted books.”

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Posted 6 months ago

“Easy to use, excellent service and payment received quickly. Will definitely be using again!”

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Posted 6 months ago

“Very convenient for selling - it's great to just be able to drop off boxes of books to the local delivery spot.”

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Posted 6 months ago

“This was my second time using Webuybooks, I enjoyed my experience the first time and wanted to use them again. Their app is well designed and easy to use, and with the courier service they basically take care of everything for you. Pretty much hassle free. Scan some barcodes, wait for someone to pick them up, and receive money! Great system”

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Posted 6 months ago

“Great service. Easy to add books etc”

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Posted 6 months ago

“Great way to de-clutter. The process is very simple and customer service is good. I’ve always been paid promptly. I appreciate that they collect from home. The only downside is that they use Evri and I have been let down by them not picking up or taking items to WeBuyBooks on time and occasionally they don’t arrive. If they had a more reliable courier, they would be excellent.”

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Posted 6 months ago

“I have sent several consignment recently. There was a hold up on some being received but an email to them received a quick reply and it was soon sorted. Happy with their trading.”

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Posted 6 months ago

“the system works thanks very much”

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Posted 6 months ago

“I have 2 complaints against WOB. On 2 occasions my selling has stated "books not received". Ironically they include the most expensive ones. I could not get through on the busy telephone. I have had to use 3 different emails but still query is not resolved.”

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Posted 6 months ago

“Really easy to use.”

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Posted 6 months ago

“Very good and easy”

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Posted 6 months ago

“Process was easy. Collected from my home as arranged. Money paid into my account a few days later.”

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Posted 6 months ago

“Easy to do and prompt payment. Have recommended to family and friends who need to declutter!”

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Posted 6 months ago

“Good company, good service. They deliver what they promise on time. No hassle service.”

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Posted 6 months ago

“Happy with my recent sales. Collected on time by Royal Mail and money promptly paid.”

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Posted 6 months ago

“Pleased with my selling experience on WeBuyBooks... Thank You”

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Posted 6 months ago

Webuybooks is rated 4.7 based on 9,636 reviews