Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,639 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,639 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

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“Using this company I was able to clear out some books and get some money for them. This helped me not only clear space but gave me some cash when things were a bit tight after a bereavement.”

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Posted 1 year ago

“They don't pay much, but it's a good service”

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Posted 1 year ago

“they were excellent but when a problem arose useless I found my accepted offer with box of books too heavy to lift so I printed an extra label and made up 2boxes then asked if this was ok reply you can get a bigger box at supermarket try again this time the response was book fo order to be collected If I cant lift the box I cant get it outside !! what can I do well just trade elsewhere I dont have any option surely there could have been a better solution..no evn we are sorry”

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Posted 1 year ago

“Great idea and set up. Works brilliantly especially with the app and scanner”

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Posted 1 year ago

“Excellent company to sell books with”

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Posted 1 year ago

“No problems , good service and good communication when needed .”

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Posted 1 year ago

“Always excellent service and timing on payments that leave their competitors wanting. Thank you”

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Posted 1 year ago

“Very easy to deal with. I have found them very efficient.”

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Posted 1 year ago

“Great experience 😊”

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Posted 1 year ago

“Simple to use service and courier collection of heavy books was really helpful. I have the idea of burning books and in this way they can be re-used.”

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Posted 1 year ago

“A good service with prompt payment”

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Posted 1 year ago

“When selling to them Webuybooks is the only dealer to never claim that items haven't been sent when they have or to find ludicrous reasons for rejecting items. They are more than fair and while their prices are not always the most competitive (especially since they dropped their top offer from £1.75 to £1.50) at least you know that the items you send will be fairly assessed.”

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Posted 1 year ago

“Took a very long time to arrive and approve payment but worked exactly as described”

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Posted 1 year ago

“Great service. Feel so much better to pass these books on.”

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Posted 1 year ago

“Very easy to use and I will definitely be using it again if I need to sell more books and CDs etc.”

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Posted 1 year ago

“I like the app and the ease to see what is in the basket etc. Prices offered are often pitiful though. More 15ps than anything so I usually sell them with the rival company. Staff are always on hand and polite and helpful when I have ever reached out. Prompt responding as well”

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Posted 1 year ago

“Easy to use website. Ease of labels and sending off. Quick response of books and fast payment. Would use again.”

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Posted 1 year ago

“Very good service and prompt payment. The only slight issue is when you can't print a label at home, it is hard to find the request to have one sent. It would be better if the courier could do this, like other companies.”

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Posted 1 year ago

“Simple process. Collection and payment all seamless. Quite a few books they were not interested in but that's how it is!”

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Posted 1 year ago

“Organised delivery twice. Emailed. Got a new delivery code. Arranged delivery. Failed to pick up”

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Posted 1 year ago

Webuybooks is rated 4.7 based on 9,639 reviews