Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,520 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Instant valuation.Quick payment. Shame they are only interested in ISBN books (with a few exceptions.)”

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Posted 3 years ago

Hi John, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Easy to do and send off.”

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Posted 3 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Great way to recycle your reading and make a little bit of cash at the same time. When I’ve had issues, they have always been quick to respond and resolve in a courteous and friendly manner. 👍🏻”

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Posted 3 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Good service and quick fire payments via bank transfer.”

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Posted 3 years ago

Hi David, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Very impressed with the actual service. You received my books one day, checked them the next and immediately paid money into my account. However what I was disappointed in was that I scanned approximately 300 books including travel guides, cookbooks and text books, all of which you claim to want. Of all the books I scanned only 15 were sent to the basket to sell. I did not expect you to want them all but 15!!!!! They were all good books, no rubbish, but yes that is my opinion. Anyway thank you for the good service on the 15.”

Helpful Report

Posted 3 years ago

Hello Stewart, Thank you for leaving a review. We are very sorry to hear that a large number of your items were not accepted at this time. We base this decision on market conditions such as supply and demand as well as our current stock levels. Although we try to accept as many items as possible, we cannot accept every item, sorry. These factors change quickly, therefore it may be worth checking again soon to see if we are able to make an offer on these items in future. Hope to see you again soon, WeBuyBooks.

Posted 3 years ago

“The books I sent were reviewed quickly and I received payment within a week. There were some crossed wires over books with no ISBN numbers, but it was quickly resolved and I was given an extra 10%. Very fair. So yes they are good!”

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Posted 3 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“All easy and straghtforward. The app was way better than others, recognised more books, recognised when a book was already scanned, the image of book cover in the basket easy to check the correct books being sent. Prices better than other similar services, but still v low for many books. Collection was OK, it was EVRI which used to be Hermes, who are not great (had many problems with them as a courier company). However once collected webuybooks processed quickly.”

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Posted 3 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 3 years ago

“Fast and easy to use. Efficient service.”

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Posted 3 years ago

Hi there, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 3 years ago

“Easy way to sell books. App works well and dropping books at collection points is easy if you don’t opt for home collection. It’s just a pity that so many titles are not accepted.”

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Posted 3 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“It was generally an easy to use service. The barcode scan approach is genius. Niggles: I was quite surprised how many books were rejected and enjoyed (sort of) trying to work out what you really want! It would have been helpful if you'd given an indication of this. I found it really annoying that in three cases, the ISBN was accepted, but the image then showed a different edition of the book with a different bar code. I rang up to check this and was told the books would be rejected if I sent them. Please try to sort this quirk so that the user gets a rejection (or an acceptance if you will accept the different cover). I initially didn't get my offer rate for the Platinum Jubilee because I didn't realise I needed to `apply' it when I was sealing the deal - I thought the fact that I'd clicked through from the offer would lock in the rate for me. It is though a good and transparent service and the people I spoke to on the phone were excellent. Thank you!”

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Posted 3 years ago

Hi Victoria, Thank you for taking the time to leave us a review! We are happy to get feedback and will take your comments on board, we are always looking to improve our service. We hope to see you again soon, WeBuyBooks.

Posted 3 years ago

“Webuybooks is great - easy to use, reasonable prices paid and quick. However it has one flaw - about 60% of the books I wished to sell were not accepted, with the statement 'we are not buying this book at present.' I tried again with these books four times over a 9 month period and each time they were rejected. There could be more transparency and detail over this issue.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to leave a review! We are happy to get feedback and will take your comments on board, we are always looking to improve our service. Hope to see you again soon, WeBuyBooks.

Posted 3 years ago

“You delete scanned books to quickly. Would be nice to have more time to put a basket of books together.”

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Posted 3 years ago

Hi there, Thank you for taking the time to leave us a review. We are happy to get feedback and will take your comments on board, we are always looking to improve our service. Hope to see you again soon, WeBuyBooks.

Posted 3 years ago

“You send reminder about 'trade about to expire' too soon.”

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Posted 3 years ago

“It was very easy to do and whilst you may feel that you don't get very much for your books it is so much easier than, (and probably as financially beneficial as) selling them at a boot fair. Also, they pay you promptly.”

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Posted 3 years ago

Hi Mary, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Easy to use website, reasonable prices offered and payment very quick”

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Posted 3 years ago

Hi there, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 3 years ago

“Thank you. The process was easy although when you are sending more than one box you need separate return address labels that took a while in the post.”

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Posted 3 years ago

Hi Athina, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Webuybooks is a great platform for selling books but I have experienced 2 issues using them. Firstly the prices can differ between using the app and inputting them online.Online being the one paying more. Secondly...the courier used (Hermes/Evri) have either not picked up my boxes or have lost them en route multiple times leaving the process to be dragged out.”

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Posted 3 years ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Easy to do and quick payment. Had to go through a lot of books to get enough to meet the minimum trade otherwise all fine.”

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Posted 3 years ago

Hi Michael, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Sometimes the app crashes, or when you use the app with a code it doesn't let upu, great app, I just wish we could get more money for our books, dvds etc, also it would be nice if instead of maybe a week deadline it's like two weeks instead. Great app though and will be recommending it to friends and colleagues, plus customers that come into our charity shop... if the deadline is increased then 5 star rating”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to leave us a review! We are happy to get feedback and will take your comments on board, we are always looking for ways to improve our service. Hope to see you again soon, WeBuyBooks.

Posted 3 years ago

“My only issue is that the couriers did not collect, so I had to go to a drop-off point. I'm also wondering if it's easier to use the app for scanning the books rather than typing the isbn on the website.”

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Posted 3 years ago

Hi there, Thank you for taking the time to leave us a review! We are happy to get feedback and will take your comments on board, we are always looking to improve our service. Hope to see you again soon! WeBuyBooks.

Posted 3 years ago

Webuybooks is rated 4.7 based on 9,520 reviews