Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,666 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,666 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

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“Your service is very good. Books are quick to scan, and admin instructions easy to follow. Pickup works very well. But, it is very frustrating that so many books are rejected. I have a lot of good books to sell.”

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Posted 1 year ago

“Using the app to add the books was easy and the quotation given was good. The only downside was the courier took forever to collect the books.”

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Posted 1 year ago

“App easy to use. They pay me promptly after one week. Quick and easy. Thank you.”

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Posted 1 year ago

“You get slightly more than music magpie, and payment is more prompt and reliable.”

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Posted 1 year ago

“I have always found WBB delightful to deal with. They are always helpful especially as I am not very computer literate.”

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Posted 1 year ago

“If you love real books, but don’t have the space to keep them all this is an amazing service!”

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Posted 1 year ago

“I had a lot of books I needed to get rid of because they were taking up space in the attic, in my room, around the house..., so I looked for a place online I could get some money for them or give them away to recycle. This is when I discovered Webuybooks and I'm super happy about the service and my experience with them. It's so easy to do. You get the app on your phone, scan the books and then it gives you a price for them. It's often not much or nowhere near what you paid for, however, for me, it was just what I was looking for to get rid of them and make some cash. I sold 8 boxes of books and managed to make £211! At first I wasn't sure the company was legit so I only sent 3 boxes, then I sent 5 later once everything was okay and I got my money. If the books aren't to the standards Webuybooks recylces them, so it is a win/win!! Customer service are also helpful if you need them! I used the online chat the first time once I got worried about the transaction status. It said "paid and complete", but the money wasn't in my bank account yet; it can just take the whole day for it to come into the account, it will go in! Overall, my experience has been positive. I recommend going with the drop-off delivery method rather than the pick-up at home though. I would 100% recommend this company. It's a great way of making some cash, getting rid of some old books and recycling others!”

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Posted 1 year ago

“Excellent service from WeBuyBooks. Easy to use and items sold and money transferred very quickly. Kept informed throughout process”

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Posted 1 year ago

“I found the process of recording the books for sale easy through the app. As we had a number of books that we wanted to sell, having an option to have the boxed books collected from home was very useful.”

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Posted 1 year ago

“I found that this site was easy to use, and helpful. Collected the books direct from my home - after I packed them up and printed off the labels very easily. Will use them again.”

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Posted 1 year ago

“It convenient, quick, easy to list and more generous than other similar companies.”

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Posted 1 year ago

“I had never used this service before. It was so easy to use even I could do it. Clear instructions, a scanner that works brilliantly and there is help at hand if needed. Lovely to think that our books have another chapter in their lives...I would definitely use webuybooks again.”

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Posted 1 year ago

“A straightforward and easy way to sell your unwanted items, I will definitely use again.”

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Posted 1 year ago

“Excellent customer service and quick payment. Very pleased with we buy books. Thank you”

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Posted 1 year ago

“better than some places for customer service but dont expect to get rich”

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Posted 1 year ago

“Received items and then very slow to make payment (10 days), which they only did when I asked when I could expect payment.”

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Posted 1 year ago

“Easy to scan, easy to ship, easy payment. All straightforward”

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Posted 1 year ago

“Very easy and using Evri is even easier when you can print the barcode labels at the shop (min my care local Esso garage)”

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Posted 1 year ago

“Really great, easy transaction, super quick payment, couldn't have been easier!”

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Posted 1 year ago

“Easy to use app and easy to use posting. They sent the label which I printed off and dropped the books off at a local drop-off. To be honest you don't get a terrific amount for your books etc although having looked at similar companies this one is the best I have found. It is a lot better than nothing and they are not going into landfill. It doesn't cost you anything. Have used it several times now and have not been let down. They acknowledge receipt of your package and payment comes through quickly.”

Helpful Report

Posted 1 year ago

Webuybooks is rated 4.7 based on 9,666 reviews