Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,671 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,671 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy process. Helped me declutter and pass on a few books for others to enjoy.”

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Posted 4 years ago

Hi Jill, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“The process was fast and easy. I will certainly do this again.”

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Posted 4 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 4 years ago

“Easy transaction. Money was as quoted.”

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Posted 4 years ago

Hi Stefanie, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Brilliant service, cannot fault the support and speed processing my books. Definitely will use this service again.”

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Posted 4 years ago

Hi Philip, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 4 years ago

“The service was very good and the staff were helpful , when I needed help. Thank you, Mr M Groombridge”

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Posted 4 years ago

Hi Mark, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 4 years ago

“It is easy to use and the collections are usually good, though be prepared for the delivery people not accessing the information about your safe space.”

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Posted 4 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Very efficient service and excellent communication. This is a great way of disposing of unwanted books without the time and effort required to sell them individually. This is of course reflected in the value but, for me, it was well worth it.”

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Posted 4 years ago

Hi there, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 4 years ago

“this was a quick and efficient service I would recommend WeBuyBooks to friends and family”

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Posted 4 years ago

Hi Dawn, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 4 years ago

“Frictionless trade, no complaints at all. They usually pay more than competitors.”

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Posted 4 years ago

Hi Simon, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Payment done quickly”

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Posted 4 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Simple, easy & accurate transaction. Will be using again when I start on the next set of shelves! A pity they don’t offer to take those they don’t want for charity.”

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Posted 4 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Easy app to use easy process to send books would use again”

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Posted 4 years ago

Hi Dennis, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Easy website to use. Payment received soon as my books arrived”

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Posted 4 years ago

Hi Kay, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Excellent!!”

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Posted 4 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Easy to do and payment is very prompt.”

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Posted 4 years ago

Hi there, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 4 years ago

“Collection and checking has run smoothly followed by prompt payment, thank you”

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Posted 4 years ago

Hi Patricia, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Smooth journey from getting the quote to receiving the promised payment.”

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Posted 4 years ago

Hi Angelina, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“It was extremely easy to use the app and arrange collection. The payment was also swift”

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Posted 4 years ago

Hi Sian, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 4 years ago

“Quick and easy”

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Posted 4 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“The concept is good, the app is user-friendly and the process of accepting a quote and printing labels is efficient. Where it's let down (for me anyway) is the poor collection/delivery service by Hermes: I received no notification to confirm that they were coming on the scheduled day, then when they didn't turn up had to phone WeBuyBooks, who had no information about why they hadn't turn up. All they could was raise a query with Hermes by e-mail and ask me to wait. Hermes eventually collected the boxes five days later than the date I'd originally booked. Thankfully I work from home, so it wasn't too much of an inconvenience; if I'd made special arrangements to be at home for the collection, I'd be furious. So, overall, great concept and process from WBB let down by poor service and total absence of communication from Hermes.”

Helpful Report

Posted 4 years ago

Hello Rob, Thank you for leaving a review. We are delighted to hear how impressed you were using our service. However, we aim to provide a positive experience from start to finish, therefore we apologise that you were let down by the courier. This is designed to be a convenient and stress-free way to send your items to us, therefore, we do apologise again for the issues encountered. We glad that you found the rest of the process to be positive and hope to see you trading with us again soon. Best regards, WeBuyBooks

Posted 4 years ago

Webuybooks is rated 4.7 based on 9,671 reviews