webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,957 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,957 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Max was very helpful 👍”

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“Good service. The only negative was that they cancelled my appointment at very short notice causing me to have to rearrange plans”

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“I was satisfied with the offer webuyanycar. I would recommend them.”

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“Quick and convenient, friendly staff. Saved the hassle of selling privately. Got less than I wanted but they were honest and transparent and made me aware of other options. Good service overall :)”

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“Quick process and were fair while assessing the car”

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“Easy and pleasant transaction”

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“Great service”

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“No as much as I first thought but payment was quick and information was good thank you”

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“Excellent and easy to access but initial offer reduced on contact The items cited for this had been declared initially so I did not expect the offer to be reduced when the salesman pointed them out Otherwise a good price and efficient courteous service”

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“The young lady who dealt with us was very caring to my wife who has medical problems”

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“Quick and easy”

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“Really straightforward procedure, excellent staff with absolutely no pressure. Just offered quite a bit lower than the online quote but explained fairly and honestly.”

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“Smooth transaction,better than I expected”

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“Great service, didn't knock too much off price unlike other places”

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“Think the £50 admin fee is a rip off and is just a stunt to make you feel like they are giving you more money than they are for the car. Overall was quick and easy. Lots less hassle than a private sale but the price you get reflects that!”

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“The customer Service from Callum was very good, he was knowledgeable, friendly and very efficient. Great service. Disappointing that my quote had expired, it probably should be communicated when an appointment is made beyond the expiry date, this was poor. But takes nothing away from the excellent customer service.”

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“I was disappointed at what I felt was quite a low offer BUT it was so easy. I drove my car to the agreed place and left without it . Money in the bank- taxi home !”

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“Efficient service.”

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“I have sold my car quickly and wuth no problems.”

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“Pretty straight forward experience. Guy who dealt with was friendly and informative. Satisfied with price given.”

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webuyanycar is rated 4.4 based on 7,957 reviews