webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,957 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,957 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very convenient service, and an easy way to sell my old vehicle. The price was similar to the part exchange offer at a dealer. While I might have been able to sell for a couple of hundred more through private sale or auction, for a low value car this extra is outweighed by the speed and convenience.”

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“Shop around or take the time to sell Privately”

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“Offered a fair price .”

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“A fair price was given, the selling process was smooth.”

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“Quick easy and convenient happy with manager although no paper copy of proof that I have sold it .when leaving the branch”

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“Good and quick service however even though I’d put all exceptions on site prior to attending I was still knocked down a little. Still happy with service just be aware that price quoted generally won’t be what you get”

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“Very helpful guy I met today at Wigan robin park. Very honest and helpful”

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“Really quick and very polite staff.Offered a fair price and so easy😃”

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“Great service and a very nice gentleman dealt with us. Would definitely recommend to family and friends.”

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“I went online for a quick enquiry about the value of my car and get an instant valuation. I was also given the option to take my vehicle to the nearest office closer to me. At the office, the car was examined and the valuation was re-adjusted based on the car's condition. From going online to getting an appointment and visiting the office that was 50mins drive from my house, everything was completed within two hours. A quick, smooth and hassle-free process. You are likely going to get a better or equal value for your vehicle than the trade-in value that has your new car price a little more than a cash purchase. The only thing I found absurd is the charge for your money to be transferred to your account on the same day but you can get your money transferred to your account for free in 4 days”

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“Took the effort out of selling my car, the salesman was friendly, knowledgeable and made it an easy experience, the only downside to the process was the online value my car was made against ehat I was actually offered”

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“Friendly service. Money paid when I was told and the online valuation was spot on.”

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“Good service, decent price offered slightly more than part ex offer. Local office with very friendly and helpful staff. Money in bank when agreed.”

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“All went well & satisfactory but I was disappointed with the reduction on the quoted price. I thought you were being a bit pity on the very minor points given for this reduction.”

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“Easy to deal with”

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“Good, perhaps better idea of price if on the options to add you can add scratches etc before you get the quote as only allows minimal things so the quote and the actual price vary greatly”

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“Great customer service at Kassam Stadium Oxford. Lovely gentleman. Just price was bit lover than I expected.”

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“My appointment was booked for the Hinckley branch at 10.10am 11th May, your employee did not turn up to the branch until 10.45, no apology for being late. Due to no internet he couldn’t do carry out the appointment what else could go wrong. I then had to go to the Nuneaton branch and I must say your employee there was very professional. Has a company you do need to supply your employee’s with better internet connection. My score is based on the Nuneaton branch not the Hinckley.”

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“Hoping for better value”

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“Quick & simple way to sell our daughters car The customer service was great.”

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webuyanycar is rated 4.4 based on 7,957 reviews