webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,957 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,957 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and efficient”

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“Quick easy service”

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“Very Happy with the service. David was very good and easy to work with. Straight forward transaction.”

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“Constructive discussion over two sessions led to an acceptable offer”

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“Very quick and easy service, Simon at the Newcastle branch was really helpful and professional.”

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“Trouble free way to get rapid sale with cash paid promptly. Downside is that a somewhat higher price could probably be obtained if more effort and delay is acceptable. Service good and I would use webuyanycar again in future.”

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“Good service”

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“I found it easy to selling my car but didn’t reach the value i was expecting.”

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“Very help full quick and efficient”

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“Staff very helpful but would have liked closer to the market value for my vehicle. I was unable to specify in more detail the internal damage, resulting in the valuation being drastically reduced for a small tear along the seam of the seat.”

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“Could have been a bit more generous with the offer better to do it their selves than leave it to an I pad to decide how much your vehicle is worth.”

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“Was expecting you to try and knock me down on prize even after informing you of the damage and being honest. Your employee stated he needed to speak to his manager but never left and managed to renegotiate the price within 10 secounds”

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“Online process was good, person at office was busy so had to wait and only explained things after he took v5 and spent time in the phone. A little bit more explaining upfront would have been nice”

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“The lady that dealt with us was professional and polite. She was friendly and made the transaction easy and without fuss”

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“This was my first experience of using WBAC. It was easy to arrange an appointment and to undertake the transaction. However, afterwards, I realise I should have prepared better. Questions to ask such as, claiming backroad fund tax, completing the V5 form, receipt of the transaction invoice. Next time be better prepared!”

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“2nd experience far better than 1st. Got a fair price quick and simple!”

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“Excellent service”

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“Honest opinion given non condition of car and price higher than garage.”

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“A little disappointed that the initial price shown bears little resemblance to actual price given as the vehicle condition is not fully explained at the start of the process.”

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“Quoted and sold all in one day. But price knocked down a lot for scratches.”

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webuyanycar is rated 4.4 based on 7,957 reviews