webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,964 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,964 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick & easy, fair mark downs and a great price! Really friendly service too.”

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“first price was just an estimate,not a price to buy”

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“Very professional and convenient.”

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“We got a great price. We found the process easy & friendly.”

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“Great service”

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“Webuyanycar we’re fantastic to deal with. Roshan was exceptional. I will be more than happy to recommend your service.”

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“The chap was very friendly”

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“Excellent service”

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“The service was great and Zack is an amazing guy!”

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“Liz and Brian from Cumbernauld gave excellent service and were very helpful. They made the process very straightforward.”

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“I was offered £3629 for my car then found out my salesman wasn't authorised to offer that amount without higher approval of which he couldn't get! So I was then given £200 less! By this point i had already had £1000 deducted from the offer I had received due to damage on my car which seemed fair but the problem was this promise was such a blow.”

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Thank you for leaving us your feedback, we really appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4 day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

“Using webuyanycar was very friendly quick and fair with decision it was straight forward and explained well.”

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“The representative was excellent. Great customer service. Nice and easy.”

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“Excellent service and your rep, Paul, was very fair and explained every decision. Great service”