webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,949 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,949 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

Visit Website

Write Your review

Tell us how webuyanycar made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy transaction but was looking for a slightly higher price!”

Helpful Report

“Honest, easy and quick, I knew I would be knocked down on price but I got where I needed to be, thank you”

Helpful Report

“Well we couldn’t believe our experience from phone call to introduce and the ease of the process. Will definitely tell friends family and others to do this. We have always part x with the dealership.Not any more.”

Helpful Report

“Alex at Webuyanycar East Swindon was superb! Really honest and fair on the price. Very friendly too”

Helpful Report

“Excellent service”

Helpful Report

“Service was very good but, was kept waiting 30 minutes past my appointment time I don’t blame Lee just circumstances”

Helpful Report

“over and done with in a flash great service”

Helpful Report

“Great service cannot fault the staff at Ebbw Vale really nice guys and made the process of selling my car very easy. Highly recommend them.”

Helpful Report

“Great service. Online valuation was accurate. Quick and easy process”

Helpful Report

“So simple just went in the guy looked it over and told me the price shook hands and drove away brilliant”

Helpful Report

“Fantastic- really quick and easy with great service”

Helpful Report

“Would 100% recommend”

Helpful Report

“Great service from Zach from start to finish”

Helpful Report

“Kieron was fab! Very down to earth. Yop guy👌”

Helpful Report

“Very nice lad I meet there today price was alittle low but can’t have it all”

Helpful Report

“Got a price for my vehicle which stated lasted 4 days. I accepted the price and booked the vehicle in for inspection & to complete the paperwork. In the meantime I received two phone calls and numerous texts & emails. I then spent several hours clearing out the car, gathering documents and cleaning the vehicle. I arrived at the site to be told that my car was worth over £5,000 less because I had not presented the vehicle within 4 days. Nowhere on the website booking information does it tell you this or in any of the communication they sent to me. They had prior knowledge of the recused valuation but instead let me waste my time preparing the vehicle and travelling to the site. Incredibly bad communication and service and a poor attempt at ripping you off.”

Helpful Report

Hi there, thanks for taking the time to leave us a review. The vehicle market changes on a regular basis and we therefore update our prices every day, based on current market conditions. We have a team of Pricing Analysts who are constantly monitoring the value of used cars. They track various factors such as demand, availability of a particular model and current sale prices we are experiencing for such vehicles. We are constantly adjusting our valuations in response to the fluctuations and we therefore offer a 4 day guarantee period on our valuations as this protects customers against any changes in the market during this period. We are sorry that you feel this wasn't communicated well enough and apologise for any disappointment caused, this certainly wasn't our intention. Thanks, The WBAC Team

“Pleasure to deal with, good customer service, Helpful and friendly staff.”

Helpful Report

“Very helpful and great customer service”

Helpful Report

“Reduced the price from the offer for minor discrepancies. Sorted the log book in 4 days. Returned and price reduced another £300 with out any changes milage etc to the vehicle. This was a prestige vehicle.”

Helpful Report

“Very good service”

Helpful Report

webuyanycar is rated 4.4 based on 7,949 reviews