webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,983 Reviews

85 %

of reviewers recommend webuyanycar

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4.4

Based on 7,983 reviews

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About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

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“I've never met such a rude, arrogant sales man in my life. I think he treated us like idiots because we were women. I would not recommend this company to anyone. My friend was grieving and wanted to get rid of her late father's car in a hurry. This man took advantage”

Helpful Report

Hi, thank you for taking the time to leave us your feedback. We're really disappointed to hear this. This isn't the level of customer service that we aim to provide and we apologise if we fell short of both your expectations and ours on this occasion. We appreciate you bringing this to our attention and will indeed feed this back, ensuring that any required support/training is provided. Furthermore, we hope you'll consider this to be an isolated incident. If there's anything more we can help with, please drop us a message on Facebook: http://bit.ly/WBACFB or Twitter: http://bit.ly/WBACTwitter. Thanks, The WBAC Team

“The chap I met with was very friendly. But the price I got for the car was very very poor. I was very disappointed.”

Helpful Report

Thank you for leaving us your feedback, we really appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4 day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

“Polite, efficient and friendly. Came across as very competent”

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“Excellent customer service. Reece was open and honest.”

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“Excellent service”

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“The staff member was very helpful and made me comfortable and was very informative.”

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“Very friendly and transparent. Very easy and reasonable way to sell my car.”

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“VERY EASY TO SELL. JOSH WAS A PLEASURE TO DEAL WITH. JUST DISAPPOINTED THAT FINAL VALUATION WAS LOWER THAN ORIGINALLY GIVEN.”

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“Excellent service, quick and friendly was in and out in 15 mins”

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“Very friendly and put you at ease”

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“Quick easy and nice people to deal with”

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“Was a straight forward step by step well explained process with a fair result. Lewis took the time to explain each stage making the sale effortless.”

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“Leroy in branch was great spoke to him Monday arranged everything helped me sort out the private plate and Thursday we'd sold and got a great price will use again in future. Thanks for your help”

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“Excellent service, decided to sell one morning, got an appointment choice that day and received more than I expected! Paid extra to speed up payment and money was in the bank next afternoon. Kept informed all the way and also notification from DVLA. Richard at the Peterlee was very friendly and answered all my questions. Totally impressed with this service.”

Helpful Report

“The guy was so helpful and did his job with the upmost of car. Just like Phil says on the advert !!”