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Wave Spas Reviews

4.8 Rating 4,860 Reviews
98 %
of reviewers recommend Wave Spas
Read Wave Spas Reviews

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 14th October 2025
Shawn M
Wave Spas 5 star review on 1st September 2025
WILLIAM C
Wave Spas 4 star review on 12th August 2025
Yordan D
Wave Spas 5 star review on 12th August 2025
Jim F
Wave Spas 5 star review on 12th August 2025
Cesar R
Wave Spas 5 star review on 12th August 2025
Trampas J
Wave Spas 5 star review on 12th August 2025
Michael L
171
Anonymous
Anonymous  // 01/01/2019
Great products at very good prices
Helpful Report
Had to e-mail about message coming up to say CHG FIL after only 5 uses, & the fact that it is very noisy with the bubbles going. They told us to hold the filter button down for 10 seconds to get rid of the message which we did but still getting message. They didn't respond about the noise so I e- mailed again & they have said that the heater unit should be below 53 decibels which is about 10 decibels quiter than other brands. We have measured the decibels using a mobile phone app & it is 58-60 when just heating but it is between 73-80 with the bubbles going, which is the same level as a vacuum cleaner. Should it be this noisy as we live in a street of detached houses & you can hear it 2 doors away.
Helpful Report
Hi Wave, I’ve still to receive my tub due date 20/08/20 but I do understand the constraints just now. I’d also realised my filter order was for the wrong ones. Wave promptly sorted this out with half a day WOW. So looking forward to my tub, I’ve been missing my gym jacuzzi but to have one in your own garden will be even better ☀️😁🌸💦⛱👙 Thank you WAVE
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Fabulous value for money, easy to install and set up. We’ve used it almost everyday since it arrived.
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Great quality products at the right price and good customer service.
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Quick delivery
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Only had it set up for a few weeks. Excellent price, Happy with delivery, easy And quick to set up alone, good long lead with it. Good Strong Material. No complaints so far. A spare filter and chemical starter pack isn’t included so need to buy separately.
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Hot tub is brilliant no issues at all. I ordered new filters which arrived within a couple of days. Excellent products and excellent service, highly recommend
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Spa great. Been in it lots of times.
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I recognise I am writing this review during a pandemic and because of this I can only imagine how busy orders have been and how difficult it will have been to fulfill all of these with no problems. I am just writing my own personal review. Online order was fine. Delivery was made on time. Some difficulties were experienced soon after setting up the tub... This was reported to Wave. Difficult to communicate via email only which was frustration and I believe Wave should have a customer service contact number. I resulted in starting all over again with the tub and nearly 2 months on we continue to enjoy using it. So whilst extremely annoying and disheartening at the time with very little support from Wave, I have since had no reason to follow this up or report further issues. The hot tub itself is sturdy, comfy and keeps its heat relatively well. It could be improved by being a bit quieter and the cover could have some insulation built in.
Helpful Report
Good Morning, Please could you contact me on alistair@wavedirect.co.uk so I can try and get this issue resolved for you please? Many Thanks Team Wave
Exceptional service prompt delivery. First class service. I highly recommend.
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Would definitely recommend item arrived earlier than due date very pleased great communication xxx
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Love it,Love Love Love Love it, Best thing ive brought for ages. Good quality Hot Tub, looks and feels a lot better than other Hot tubs. Used it over 5 times now and can't fault it.
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Loving my new hot good quality and a very sturdy structure. Found wave spas too be very easy to use and set up would be happy too recormend too freinds and family cheers wave summer of fun for a few years too come
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Great service great product thank you
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The filters I ordered were the best price I could find on the market and arrived promptly
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Very pleased with our hot tub purchase and various accessory purchases. Quick delivery and kept informed of delivery dates. Would recommend
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Customer service is excellent
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We are very happy with our purchase. Great value for money, excellent tub!
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Hot tub arrived the day it was listed to which I couldn’t believe as I thought that would be roughly when it when it would be available! The tub is good quality and easy to set up - a little disappointed at how loose the lid is and I couldn’t see anywhere the water capacity to work out the chemical dosage, as a first time hot tub owner I’d have liked a little more advice on chemicals
Helpful Report
Wave Spas is rated 4.8 based on 4,860 reviews