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Wave Spas Reviews

4.8 Rating 4,860 Reviews
98 %
of reviewers recommend Wave Spas
Read Wave Spas Reviews

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 14th October 2025
Shawn M
Wave Spas 5 star review on 1st September 2025
WILLIAM C
Wave Spas 4 star review on 12th August 2025
Yordan D
Wave Spas 5 star review on 12th August 2025
Jim F
Wave Spas 5 star review on 12th August 2025
Cesar R
Wave Spas 5 star review on 12th August 2025
Trampas J
Wave Spas 5 star review on 12th August 2025
Michael L
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Anonymous
Anonymous  // 01/01/2019
3 stars due to the long wait to receive my order. It was only afterwards of making the purchase that I was told of the 3 month wait. Still haven't received the starter pack which I am sure could have been sent out in April when they had stock! Otherwise, quality product.
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Five star ... well worth the wait . Love it ...
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Orderly and delivery were just as directed from the company. Spa easy to assemble. No chemicals as part of your pack which I feel would have been better I would have preferred to pay a little extra and have them included as when we came to order a starter pack they were out of stock. Would be better to have everything you need together in one package to get you started. We have a leak from an inlet hose which we are struggling to solve. Awaiting a response from customer services to help us with the dilemma. Other than that we are happy with the Spa we got a 6 person Spa Atlantic and impressed with the service received so far
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Long wait and thought my hot tub was never going to arrive but after 3months it’s here and it looks the part on my decking
Wave Spas 5 star review on 30th July 2020
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We ordered a Wave Spa in May and it was delayed because of the Coronavirus, however, I think the website is poor. I could not see my order progress. I did however go on and it told me the spa would be with us on 27/7 but arrived 24/7.
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Good Afternoon Gary, I am sorry to hear that you feel the website didn't allow you to track your order, we give customers delivery dates and try to stay in contact if the order is subject to delays. I am pleased to see that we actually managed to get the Spa to you ahead of our expected date. We appreciate your feedback and will look at how we track parcels in the future. Many Thanks Team Wave
Lovely spa. Well worth waiting for
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Very happy with my lazy spa thank you wave from I james from swansea
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Had to wait a while but defo worth the wait excellent price and excellent service , have already recommended to friends who are looking to purchase.
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Very good product .deliverd on time well informed of the delivery time due to the covid pandemic
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We are delighted with our little Pacific inflatable hot tub. It was quick and easy to set up and we're using it a lot over this summer. A couple of tips that it would be worth sharing: If you can, rig a hose from your kitchen tap to fill it with warm water, not cold, but start with a few inches of cold in case your hot is really hot! Look closely at the inflation connector. It has two screw fittings and you only remove the top one for inflation. Remove both of them to deflate. One criticism: We have a faulty hose (there are three on the tub and one of them is deformed and leaks). We emailed about this and had a helpful reply but so far no further action. It's been weeks now.
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Good Afternoon Rob, Can you drop me an email to alistair.j.ward1989@outlook.co.uk with your address details and I will get a replacement sent out today for you? Many Thanks Alistair
Really happy with my hot tub. The only thing that Wave could improve on is a better customer service contact point either telephone number or instant message where you can write your own questions because the opition currently given aren't very good. Also not having someone to speak to is frustrating everything is by email. If it hadn't taken that long to come I would have have given an Excellent rating and if the other points I mentioned were there. Very happy can finally use my hot tub it is brilliant value for money
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Brilliant service. Great delivery. No hassle at all.
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A little later then originally said but that’s understandable given everything going on, the spa is brilliant so quick and easy to set up! Thank you wave spa
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Simple to put together about to have our first soak and spa day really going to enjoy Atlantic plus is a nice size with plenty of air jets
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Waited 12 wks for our wave Atlantic 4/6 PERSON due to COVID19 but well worth the wait. Easy to put up took around 10min to fully inflate. Was up and running fully within 24hrs. Power that come out of the jets are powerful and toal relaxing. Easy to use control panel, the grandkids love it .. would highly recommend this product and especially the price...
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Overall communication was good and also good updates on the supply and dispatch of my Hot Tub 👍🏼
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The spa is wonderful, very happy customer and super fast delivery great nights ahead planned with the hot tub 5stars from me
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Amazing customer service, regularly updates about my delivery ,purchased my hot tub 2months ago and they was correct about my delivery date ,well worth my money will be telling all my family and friends as I had a lazy soa and these beat hands down ,never got any response from yet but wave spa have answered all my queries
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Good service and good product
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The response for customer service is threw email which isn't the quickest response I do think people should be informed about the delays even tho it's worth the wait also telephone line for queries would be better but I have recommended and people I know have ordered from you
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Wave Spas is rated 4.8 based on 4,860 reviews