Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,859 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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167

Anonymous

Anonymous // 01/01/2019

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“Top quality equipment and accessories. Only issue is the wait for delivery? I guess they come from abroad somewhere?”

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“Great value, everyone loves the hot tub. When I had an issue it was sorted very quickly. Very happy customer - would recommend to anyone”

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Hi Stacey! Thanks so much for the great review! Your setup looks amazing! We love our products, so hearing that you do too is great! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“I have ordered 3 paddle boards on 2 seperate occasions , and all have been delivered on time with notifications keeping us informed of delivery. I would 100% order from them again !! Thankyou and keep up the good work .”

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Hi Kevin! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Paddling! Kind Regards, Jess @ Team Wave

“Great products, great prices and quick deliveries.”

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Hi Lynsey, this is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Great service, easy & convenient email to let you know when it's getting delivered what products are getting dispatched and what payment will be debited etc. Updates emailed , Excellent service.”

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Hi Gail! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Excellent customer service. I couldn't get the discount to work to recieve my free starter pack. When I emailed theu rectified so quickly. Thankyou Wave”

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Hi Natalie, thank you for the great review! We are so glad that you are happy with our service, this is what we strive for. Happy Tubbing! Kind Regards, Jess

“Eliza was very helpful in sorting my problem re filters for my Atlantic hot tub. Also the returns as I ordered the wrong ones. Thank you”

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Hi Mags! Thank you for the great review from Team Wave! If you ever require any assistance please do let us know! Happy tubbing! Kind Regards, Jess @ Team Wave

“Fast delivery no problems”

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Hi Paul, this is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“On enquiry and in response to post delivery queries the staff have always been very courtious and helpful.”

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Hi Trevor! We are so glad that you are happy with our service! If you ever require any assistance please do let us know! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Bought filters and sock for my hot tub which I bought from wave, delivered in good time and of good quality, I will use them again,”

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Hi Brian! Thanks so much for the positive review! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess

“Once again ordered my items easily on the website and delivered within 3 days.”

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Hi Rebecca! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Excellent price and service. Delivery was quick and efficient.”

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Hi Denise, this is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Fast efficient service”

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Hi Christopher, we are so glad you are happy with our service! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“well packed and quick to get hear well on time”

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Hi Thomas, thanks for the great review! We really appreciate it. Happy tubbing! Kind Regards, Jess

“I bought one of these for my daughter for Christmas. We had never had one before so tried going for a cheap one to start. SHE LOVES IT! we use it a lot but especially Christmas Eve and New Year’s Eve. It takes a while to fill and we heat ours 48 before we need it but it gets lovely and hot! In the winter in the garden and we had to open the zip on the gazebo coz it was so warm! Highly recommend. We had the square grey for 4-6 people! 6 people wld be a squeeze but it’s lovely for 4 :) have the cover too. It arrived in good condition and no worries as everything was there and working well! So impressed I’m thinking of upgrading in a year or 2, see how long this lasts. Love it!”

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Hi Lambe family! Thank you so much for your review. We are very proud of our tubs and so pleased that you and your family love yours. If we can ever offer any assistance please do not hesitate to get in touch! Happy Tubbing! Team Wave

“Brilliant product. Even better than expected. The customer service is also excellent. Had a fault with some O rings. Less than 24 hours they had responded and had dispatched 6 new O rings. Very good indeed. Thoroughly recommend them.”

Helpful Report

Hi Paul! Thank you so much for the amazing review from Team Wave! We are proud of our products and service so this is great to hear! If you ever require further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Brilliant response to my incorrect order, my error and handled with speed and understanding..”

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Hi Ross, this is great! We are so glad that you are happy with our service, this is what we strive for! Please do let us know if you ever have any queries! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Had an issue with our hot tub, but good communication and customer service had the problem resolved speedily. I order my filters from wave spas and they are always despatched quickly and well packaged. Thanks Wave spas. 😀👍”

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Hi Guy, thanks for the great review! We are so glad to hear that you are happy with our service, this is important to us! If you ever require further assistance just let us know! Happy Tubbing! Kind Regards, Jess

“Excellent service xx loving my spa.xx”

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Hi Janine, we really appreciate the amazing review. We strive to provide our customers with the best experience we can so this is great to hear! If you ever have any queries please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Quick delivery, products arrived in good sturdy box, needed chemical and a couple of filters to keep the wave pacific hot tub going over the winter, will be in it this evening with a cheeky wine during lockdown 3.0😂😂”

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Hi Keith, this is great to hear! We are proud of our products and are so glad that you like them, we hope it provides many good times! If you ever require any assistance please do let us know! Happy Tubbing! Kind Regards, Jess @ Team Wave

Wave Spas is rated 4.8 based on 4,859 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.