Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,859 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 12th August 2025

170

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service when i had a query pre order. Product arrived on time and all looks great. Would recommend”

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“Great service as always, I have bought several item of this company and the service and price is always great”

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“5* customer service from Wave, keen to help solve any issues as quickly as they can.”

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“I bought this for my 12 yr-old daughter for Christmas and I’m really impressed. It’s really easy to inflate/deflate and is really good quality. Once inflated it’s really sturdy and stable. The temperature of the winter sea meant we couldn’t stay out for too long on it but long enough to have a decent paddle and some good fun. Can’t wait for the warmer weather when we can play out for longer! An excellent product, thank you.”

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“Excellent. Arrived when it said it would and paddle board seems to of very good quality”

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“Ordering and delivery very smooth. The item was a present for grandchildren. I haven’t seen it but they are dighted”

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“Ordered a paddle board for Christmas but the delivery date was 19th December. It arrived on time and my son was over the moon. Can’t wait to try it out”

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“I am very happy with my purchase of a 4-6 person hot tub. Delivery arrived when expected and the product works great. The instructions for set up were clear and one small issue I had was resolved quickly and satisfactorily by the Customer Service team. I am a happy customer who has received excellent service, I would highly recommend Wave Spas.”

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“Wave square Inflatable lid DOESNT FIT HAWAII SPA”

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“Very fast delivery”

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“Love it! Easy to to assemble and easy maintenance! We're using it on a daily basis even through the winter it keeps the water warm with no issue! Brilliant! The only reason for the 4 star is that we cannot connect a hose to the water releasing pipe, don't seem to be compatible with any hise thing on the market, hence changing the water is a bit awkward:/”

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“Amazing support !! Great communication, reply’s straight away with any issue. Recommend a lot”

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“Disappointed with the online talk service it’s impossible To ask a question, however the e mail line is very responsive”

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“I give wave spas five stars because of the great customer service order come in time great website with excellent products 👍”

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“Wow what a service I purchased a Sup from Wave Spas and the service and product is exceptional,I will definitely recommend them in the future”

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“Bit of a delay in receiving the spa and items but we'll worth the wait, the pacific hot tub is out of this world, cant get enough of it. Would highly recommend.”

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“Bought a Rome spa. Wasn't really sure what to expect, but was very impressed when it arrived. Set up was extremely simple. The 'heater' box does everything, including inflating the hot tub itself so I literally just had to put the tub in place and plug it in. Excluding filling it, total set up time was about 15minutes, and 10 of those were taking everything out of the box. It's big enough for 4 adults comfortably; could probably get 6 in with a squeeze.”

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“Great service via email and fb messenger. We also love our hot tub.”

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“So far an excellent service from Wavespa. Few early teathing problems which have been rectified at super speed vis response tp emails and items sent via next day delivery. Have only just set up the tub so cannot comment on the tub itself but looks great and cannot wait to use it over the Xmas Holidays. Eliza in customer services deserves a special mention for her greatness.”

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“Great value for money & received very quickly”

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Wave Spas is rated 4.8 based on 4,859 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.