Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,859 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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167

Anonymous

Anonymous // 01/01/2019

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“The service has been great”

Helpful Report

Hi Nicky! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“I have received my purchase but unable to set up at moment till I finish garden but when I open it up will contact u on my views but turned up on time n happy with that”

Helpful Report

Hi Julia! This is great! Thanks so much. We can't wait for you to set it up! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Ha d question regarding accessories and was dealt with great speed”

Helpful Report

Hi Nicholas! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“You’re not far off excellent but I think the stumbling block is communication. The Facebook service is fantastic but as someone who doesn’t use this it was challenging when emails weren’t being received. It is great to see that you do reply using Trustpilot too but initially I didn’t want to broadcast my concerns so that was uncomfortable. A phone number would be reassuring. However, once we aligned with our method of communication it was 100% professional, friendly, helpful and fairly prompt!!! Messages nearer the time of expected delivery would’ve been nice too. BUT we have been in our tub three times since the weekend and are LOVING it. So far, so good and are looking forward to enjoying it more and more - thank you!”

Helpful Report

Hi Jo! We are so glad to hear that you are happy with your experience with us, this is what we strive for! We really appreciate your feedback, this helps us to improve! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Very pleased with all products received from wave. Excellent quality.”

Helpful Report

Hi Gemma! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Excellent”

Helpful Report

Hi Susan! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Had my wave hottub since May last year with no issues being a frontline worker it has kept be going use it every week even through winter had a small air leak got in contact with wave and they gave me great instructions on how to fix it no problems since worth every penny”

Helpful Report

Hi Tracey! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Pre-Ordered, delivery date was April, arrived March, which was a bonus, not opened or used yet, but I’m sure it will be perfect. Good communication via e-mail, would recommend.”

Helpful Report

Hi Julie! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Just got it up and running so very happy, money well spent.”

Helpful Report

Hi Tim! This is great! Thanks so much. We are so glad that you are enjoying your spa! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Great hot tub, so pleased. Easy to set up!”

Helpful Report

Hi There! This looks great! We are proud of our products so we are very glad to hear that you are happy with them. If you ever require any assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Very stylish, comfortable and easy to set up.”

Helpful Report

Hi David! ! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Fantastic service arrived before date and love the spa”

Helpful Report

Hi Annamarie! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Great quality,great service easy to assemble!All my friends & family love it so f you choose this company you cannot go wrong & great prices!!thank-you”

Helpful Report

Hi Lisa! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Great spa for the family, easy to set up and enjoy during the summer months ahead.”

Helpful Report

Hi Chris! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“The service and communication was excellent..and we are so happy with our lazy spa..brings so much to the new staying in lifestyle.GREAT.”

Helpful Report

Hi Denise! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“I recently got a Pacific spa an I absolutely love it . Easy to install an it does eat the electric like some have said it would . Cant wait to enjoy the summer evenings in it 👏 Thankyou so much from us Guilfoyle’s ❤️”

Helpful Report

Hi Faye! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Spa came the date it was suppose to Not opened box yet Awaiting accessories I’ve ordered which are to follow”

Helpful Report

Hi Patricia! We are so glad that you are happy with our service! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Arrived on the date confirmed when ordered. Easy to assemble and clear instructions and you tube video. Really pleased. Thank you”

Helpful Report

Hi Catherine! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“I’ve not yet opened, but the service has been amazing, so informative and kept me upto date, order arrived on time and I was able to track ensuring I was home. Great company”

Helpful Report

Hi Della! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Haven’t opened and used the spa yet as I wasn’t expecting delivery of it until 15th may and it was delivered 2 month early!! Super service! As soon as my garden is ready for the hot tub it will be being used”

Helpful Report

Hi Victoria! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

Wave Spas is rated 4.8 based on 4,859 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.