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Wave Spas Reviews

4.8 Rating 4,859 Reviews
98 %
of reviewers recommend Wave Spas
Read Wave Spas Reviews

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 10th September 2025
Lawrence S
Wave Spas 5 star review on 5th September 2025
Dorinda H
Wave Spas 5 star review on 1st September 2025
WILLIAM C
Wave Spas 4 star review on 12th August 2025
Yordan D
Wave Spas 5 star review on 12th August 2025
Jim F
Wave Spas 5 star review on 12th August 2025
Cesar R
Wave Spas 5 star review on 12th August 2025
Trampas J
172
Anonymous
Anonymous  // 01/01/2019
I order a spa months ago when I ordered it said it would be June 15th then it changes to June 30th then July 5th and now it’s late July date changes continues I get COVID has had an impact but I pre ordered earlier enough to use during summer at this rate it will be winter by the time I receive can’t comment on spas itself as still waiting date seems to change continuously and contact gets u no way price may seem great but the wait you could save and pay more to get quicker
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So far very pleased with the service we have received. Looking forward to sitting in our hot tub!
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Great service from WaveSpa yet again..
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Hi Brian, Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Laura @Wave Direct
Excellent customer service order arrived next day after placing order.
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Hi Stephen, Thank you for the great review! We hope you continue to have a lovely time with your tub! Kind Regards, Jess
I haven't received my hot tub due to uncertain times with delivery but I did receive my free gift and have been updated regularly by wave concerning my delivery would like my hot tub but completely understand the difficulties we are all experiencing at this time
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Hi Mark, Thank you for your feedback, We are so glad to hear that you are happy with your experience with us, this is what we strive for! We would love to turn your review into 5 stars. I have emailed you regarding your order. We look forward to hearing from you. If I can help you with anything further please do not hesitate to get in contact with us. Kind Regards, Laura @ Team Wave
Always great service, answered any questions promptly, couldn’t of been more helpful !
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Hi Sophie, Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Laura @ Team Wave
Good customer service
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Hi Charlie, Thank you for your great feedback, This is great! If there is anything we can do to turn this into 5 stars please lets us know. Have a great day! Kind Regards, Laura @team Wave
The company are trying hard to communicate their issues with their customers and appear to be open and honest which is a nice change. Their updates are short but informative and options open to cancel also provide comfort that they listen to feedback.
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Good Morning Jon, Thank you for your good feedback. So happy to hear you have enjoyed your experience with Wave! If there is anything else we could help you with, let us know and we will be happy to help. :) Kind regards, Laura @ team Wave
I really appreciate the rapid responses I get from them. Deliveries are held up due to know fault of theirs and yet they are really staying on top of things. Much appreciated, Michelle Bowling
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Hi Michelle. Thank you for taking the time to leave us this kind feedback. We do our best and I really appreciate you saying that. We'll always be on hand for you should you need us. Kind regards, Paddy
Waiting for my spa but so far CustomerService has been excellent. Regular updates & free filters as a thank you being patient. Cannot not wait for it to arrive! Did my home work & by far was the best!!
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Hi Faye! This is lovely to hear, thank you for that. We can't wait for you to get your Spa. If you ever need us just send us an email and we'll be on hand to help you in any way you need. Kindest regards, Paddy @ Team Wave
Ordered my spa March 2021, delivery was scheduled for June. I was kept informed by email when the extra items I ordered were on their way. As a gesture of goodwill they sent me 2 free filters which was nice. My spa arrived 12th June 2021, it was easy to set up and get it running. We have had a few problems with getting the chlorine or Ph of the water correct.
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Hi Amanda, thank you for taking the time to leave us some feedback. I really appreciate your kind words. I'm so happy you've got your Spa now. I can see you've just bought the test strips which will help massively in getting your chemical levels just right. Happy tubbing! Kind regards, Paddy
Wonderful service
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Janette, thank you for your kind words. Our customer service work tirelessly to give you the service that all of our customers deserve. If you ever need a hand with anything in the future, please do let me know. Kind regards, Paddy
I have owned a wave spar for 12 months now. It's simple, pick what you want from the website. Order it and it turns up quickly. Never had a problem. No need to say more than that.
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Hi Paul :). Your setup looks fab! Thank you so much for leaving us some great feedback and sharing that photo. Happy tubbing! Kind regards, Paddy
Ordered new filters online . Delivered within 48 hrs great service .. will definitely use again for more items when we require them.
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Hi James! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave
Bought the Atlantic hot tub last year given us and our family great times still going strong this year would highly recommend
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Always a prompt reliable service and, the filters are very well made and work very well.
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Hi Steven, Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. This is great! Happy Tubbing! Kind Regards, Jess @ Team Wave
Excellent and delivery very quick
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Hi Lynda! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave
Purchased a Spa Atlantic Plus back in March and haven't been disappointed . The bubbles are strong and the adjustable temperature works well ,it does take a little while to heat up so just make sure it on a few hours before you want to use it . I would recommend adding on the drainage attachment and the floating dispenser and tablets as they keep the water hygienic and clear.
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Hi Elizabeth, We are so glad to hear that you are happy with your experience with us! If you ever require any assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave
Customer service are relatively quick to respond
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Hi Leanne, Thank you for your review! Our Team works hard 7 days a week to be here to help, if you ever need us again we will be here! Happy Tubbing! Kind Regards, Jess
Kept well updated on the order progress. We’d hoped it may be available for delivery before my 40th Birthday on 30th June but understand the shipping backlog due the Far East cargo volume. Anything you can do to expedite delivery is greatly appreciated. B rgds, David Whitmore
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Good Morning David, Thank you for your understanding! We recognize how frustrating the delays are, we are working towards diminishing these. We hope you love your spa! Happy Tubbing! Kind Regards, Jess
Wave Spas is rated 4.8 based on 4,859 reviews
Frequently Asked Questions
Is WaveSpas legit?
Yes, they are UK based business with their HQ in the north of England.
What's WaveSpa delivery like?
Delivery is normally very quick if the item is in stock.