Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,859 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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167

Anonymous

Anonymous // 01/01/2019

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“Fantastic spar and good value for money,set up and filled within the hour, and bonus arrived nearly 2 weeks early”

Helpful Report

Hi there Adele! I'm so glad to hear you're happy with your purchase. If you ever need us please do send us an email :) we are always happy to help. Happy tubbing! Kind regards, Paddy @ Team Wave

“The Hot tub is much better than we thought , very comfortable and spacious for the size we ordered the 2 to 4 people. Very relaxing with the bubbles on too.”

Helpful Report

Hi there Stephanie! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Sam @ Team Wave

“Excellent communication throughout. Good products at a good price. Great customer service.”

Helpful Report

Hi there Neil! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Sam@ Team Wave

“Really pleased with our Atlantic spa. Really simple to set up and the controls are easy to use. We received an email telling us our purchase may be delayed, however it arrived 2 weeks early. Would absolutely recommend a wave spa to anyone.”

Helpful Report

Hi There! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Apart from the issue with delivery being late due to unforeseen circumstances everything has been spot on and is all working great.”

Helpful Report

Hi there Spencer, unfortunately, on some occasions, things can go wrong but we are am so glad that everything was resolved and that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Sam @ Team Wave

“Love my new hot tub. Great quality, great price and arrived before estimated delivery date.”

Helpful Report

Hi Chris, we are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Sam @ Team Wave

“Great service and fast delivery! Would recommend!”

Helpful Report

Hi there! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Sam @ Team Wave

“What an excellent company order our Hot Tub a few months ago and has now arrived. Very excited to set this up in our new garden in a few week. Customer Service department are very good in answering your queries.”

Helpful Report

Hi Steve :) Thank you for this review, it's so lovely to hear we've given you the service we thrive for. We know you'll absolutely love your new tub! Kind regards, Paddy @ team wave

“Excellent quality easy assembly works great easy to operate spare parts easy to to order great product .”

Helpful Report

Hi Stephen :) This is so lovely to hear. We are so proud of the products and services we provide and we're delighted to see that you agree. Happy tubbing! Kind regards, Paddy @ Team Wave

“I purchased my extras after my hot tub purchase and they arrived very quickly. Cannot wait for my tub to arrive now so I can join the many others out there enjoying holidays at home”

Helpful Report

Hi Zoe! We're excited for you to receive your hot tub also! Holidays at home are the new thing! We know you'll love it when it arrives. If you need a hand with anything please let us know! Happy tubbing! Kind regards, Paddy @ Team Wave

“Quick easy process had an issue but it was sorted immediately without any fuss excellent after sales service. Will definitely order again thank you Wave.”

Helpful Report

Hi Keith. It's lovely to hear that! We take a lot of pride in the service we provide. Please do let us know if we can ever do anything for you. Happy tubbing! Kind regards, Paddy @ Team Wave

“Excellent quality, fulfilled the order really quickly; thanks!”

Helpful Report

Hi Charlotte. Thank you for your lovely review! If you ever need anything in the future we are always here to help :) Happy tubbing! Kind regards, Paddy @ Team Wave

“Amazing services 🙌🏻🙌🏻”

Helpful Report

Hi Keith! This is what we love to hear! We are very proud of the service we provide and we are so happy to see that you agree :) Happy tubbing! Kind regards, Paddy @ Team Wave

“We're loving our new spa. The communication we had from Wave throughout the process was great, they are upfront when you order about estimated delivery dates and then let us know that it would be shipped earlier than planned. I have also ordered some accessories for the tub from them and they were shipped within a couple of days. The spa was easy to set up and we've had no issues with it at all, we're looking forward to a relaxing summer now.”

Helpful Report

Hi Stef! Thank you for sharing your Wave experience, I must say, your setup looks fab! One tiny adjustment though, could we please ask you to put a little more air in? We think this would really bring it together and will ensure your spa continues to run smoothly. Thank you again for your great review, happy tubbing! Kind Regards, Emily @TeamWave

“Excellent service considering the climate we are in. I received the hot tub ahead of the delivery date. Thank you. Mr Cooper”

Helpful Report

Hi there Maurice! We are so happy to hear you've been pleased with the service you've receieved. It's been a crazy year for all of us and we are just happy to have been able to ease some of the lockdown stress. If you ever need anything in the future, please don't hesitate to ask. Kind regards, Paddy @ Team Wave

“Bought the inflatable lid (reckon it should come standard, but hey ho!) Extremely fast delivery (18hrs later) and the product is really good, much better than the Layzspa equivalent i had for my old spa.”

Helpful Report

Hi there! We are absolutely delighted to hear this! We take a lot of pride in our products and are so happy to hear you would agree! If you need anything in the future, please don't hesitate to ask. Happy tubbing! Kind regards, Paddy

“Perfect service , great company to deal with”

Helpful Report

Hi Stu :) This is lovely to hear, thank you for your review. If we can ever help with anything please do let us know. Kind regards, Paddy @ Team Wave

“Great service delivered really quickly.”

Helpful Report

Hi Mark! Thank you for your review. We are always happy to help! If you need anything in the future please do send us an email :) Kind regards, Paddy @ Team Wave

“When looking for the product I wanted wave with the cheapest and it arrived within 24-hours which was perfect for me me I would recommend them highly”

Helpful Report

Hi there! Thank you for your review. We are so happy to hear you love our products. If we can help with anything in the future please don't hesitate to ask :) Kind regards, Paddy @ Team Wave

“Emailed customer service with a question amazing response within 24 hours with positive outcome. Thankyou”

Helpful Report

Hi there Jacqui! Thank you so much for your review. We pride ourselves on our customer service so this is lovely to hear :). We're always happy to help! Happy tubbing! Kind regards, Paddy @ Team Wave

Wave Spas is rated 4.8 based on 4,859 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.