Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,859 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A bit of a struggle to get the pipes in at first but once done every thing was ok”

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“Purchased a wave spa on pre order, was kept up to date with expected delivery and the spa came on time. Simple company to order through.”

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“Had an inflation issue. Customer service replied within 3 days and after some discussion new tub on it's way within 5 days.”

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“Hot tub is great quality and have had good updates on my order. Only bad point would be the contact side as there is no telephone number if you need something urgent like I did you have to wait up to 48 hours for a response. Thankyou”

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“Takes a very long time to heat. Jets not powerful but good for the price.”

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“Lovely hot tub and easy to set up. Would recommend getting the inflatable cover as it makes it heat up quicker and can also be classified as a safety feature. Yes it’s not one of the more expensive ones on the market but 10/10 for value for money. Would recommend.”

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“Very easy to set up ,great to relax in”

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“Very good customer service and arrived 15days early no issues at all and all great. Thankyou.”

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“Can’t really fault the product minus it’s a little noisy but I guess all hot tubs are. Delivery fab, waited some time but you wave where honest with delivery times etc. Set up easy didn’t need to ask for any help, kids love it. Expensive to heat but going to look at some form of insulation cover, this is something wave should look into when designing the cover. Overall product would be good with some improvements for insulation that still looks good. I’m not up for turning it into a spaceship.”

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“Very happy with hot tub waited a bit longer for delivery but understandable with current climate”

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“Only had our Atlantic plus a week but very pleased with it so far. Everything has gone smoothly on setting up and we are now enjoying our tub.”

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“Apart from the wait for the hot tub hot tub is good quality happy with it”

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“After waiting 3 months for this tonne delivered I’m not disappointed but the chemicals are Out of stock which is not great !”

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“Good product and would recommend. Only down side for me is information given about hot tub set up (including chemicals) are very vague. I would like to see more detailed setup instruction and pool to be provided with a chemical set up kit (and instructions)”

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“This is a very difficult time for everyone and everyone is experiencing difficulties one way or another. My hot tub arrived about 2 weeks late as previously advised, and I still haven’t had the chemical starter pack, but I have been informed of the delays and given options. The hot tub and pump are probably just about the right quality for the price. My only slight gripe is that the pump is very noisy and leaked a little for the first few days. To be fair, I think this hot tub has encouraged me to spend a bit on a proper one.”

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“Great spa. Changed the dynamic of the house. Kids in it all the time less time on screens so just great. Not difficult to assemble at all. Very happy”

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“Good response to questions and helpful”

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“Really helpful kept us updated throughout Covid lockdown very pleased”

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“Great product and great service through covid period”

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“My wave spa is super quick to set up, and I'm enjoying it every day,its relaxing and therapeutic for me in my line of work in forestry,and it's good for helping me sleep”

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Wave Spas is rated 4.8 based on 4,859 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.