Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.57

4.6 Rating 2,052 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,052 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 15th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good supply of water butt accessories, reasonable price and delivery.”

Helpful Report

“Ordered this through Affinity Water Very quick delivery very happy with quality would recommend”

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“Great producy, does the job well and looks good.”

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“The water butt was delivered as promised and is generally good in quality. The one issue I had was with the tap. It would not screw on vertically. Despite putting a lot of pressure on it, it was nearly a quarter turn short of vertical. The result was the tap is virtually on its side. However it works well enough. A pity that the thread was not given more thought so that it works properly.”

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“I inadvertently ordered separately and paid for two water butts instead of one. I was contacted and asked if I had made a mistake. I'm almost speechless!! How often does that happen? I did decide to give one to my daughter so was happy to proceed with the order. They were delivered within days. What excellent customer service. Thank you so much for your concern. It's very much appreciated.”

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“Prompt service Delivered on time Matches description as advertised Can’t ask for more”

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“The Harcostar 227L Water Butt, Stand and Diverter Kit seems a high quality product. I like the fact that the inlet (and optional outlet) is pre-drilled with a pre-fitted stopper. Water diverter easy to fit, youtube video very useful. Very prompt delivery.”

Helpful Report

“Excellent product! Really happy with it..yet installation was not as straight forward as showed in diagram particularly the water hose unit as in what height it should be..following instructions as to diagram water did not flow to fill drum..so i did what worked! And it works perfectly now.. also a wipe down of drum would of been nice as it was a bit dirty! Still does not effect how good it is..great quality, ideal colour for my garden..now i just need rain 😁.. Great price..highly recommend”

Water Butts Direct 5 star review on 24th March 2024

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“Quick ,easy shop,fast delivery,just what I wanted”

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“Excellent service.”

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“Helpful advice before I purchased and a really good quality waterbutt, delivered within 4 days. Very pleased with it.”

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“Ordered 210 ltr water butt, arrived within the delivery dates quoted. Product was as advertised, holes were pre drilled for diverter connection and tap (nice touch). Assembled and ready to go in about half an hour ( cutting the down pipe to accept the diverter took the longest..measure twice and cut once)….”

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“We were surprised at how quickly the water butt came. It is attractive, looked just as it did online and the the descriptions were accurate. It was easy to assemble and install and looks lovely in our garden, it is pleasant to look at and also very functional. Thank you.”

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“Thank you for your support.”

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“Rapid delivery, great item, will definitely buy of water Butts again and recommend to friends and family”

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“One of the best, if not the best, rain water collector I've come across.”

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“product,instructions,and delivery etc all excellent . will recommend to friends ,when it stops raining ! Thanks”

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“Good quality lid and came very fast”

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“Unlike any of my nearby garden centres, they had exactly the size, shape and colour I wanted. It was in stock, at a competitive price, and delivered quickly and in perfect condition. Easily installed in no time at all.”

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“Quick delivery of a great value for money quality product. Would definately recommend and would 100% use again.”

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Water Butts Direct is rated 4.6 based on 2,052 reviews