Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,431 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,431 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

Write Your review

Tell us how Water Butts Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

105

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, delivery quick.”

Helpful Report

“Easy to navigate, good pictures on web site. Choice and reasonable prices. Good delivery service. Arrived when you said it would.”

Helpful Report

“I ordered a piece of hose which came within the stated time. All is as it should be so I'm happy with the goods and buying experience”

Helpful Report

“Plenty of choice and styles. We went for a basic 200l one to drain our shed roof. Of course the drought ended as soon as we bought it. Free delivery a bonus! The delivery was only delayed as they were expecting stock in.”

Helpful Report

“Excellent service. Very quick. Well packed. Item was as described on the internet. Very pleased with purchase The only concern I have is communication....I wasn't informed that the item had been dispatched or when it was to be delivered”

Helpful Report

“Excellent service easy to see what I needed online and sizes were clear.”

Helpful Report

“Super efficient delivery and the water butt is now in position - just in time for the rain!! - and it is a really nice looking barrel and looks great in the garden.”

Helpful Report

“I hadn't realised I could find a replacement piece of hose for my diverter kit so was really pleased to be able to order some, with free delivery too. Speedy delivery, so very pleased with my order, thank you”

Helpful Report

“Water tank installed and already nearly full. Does all I expected. Would just have liked to be able to choose which corner the tap was installed”

Helpful Report

“Simple to fit, good quality and quick delivery. Very happy customer.”

Helpful Report

“Prompt delivery of a good product”

Helpful Report

“Good product...Great service....excellent sense of humour !! What more does one need..Do'nt change a thing....Peter..”

Helpful Report

“Excellent service.”

Helpful Report

“HI, I haven't installed my new water butt yet as it is going to be attached to a new garage. However, I have been very satisfied with Water Butts Direct when I had an initial query. Thank you”

Helpful Report

“Site easy to follow and products clear descriptions. Arrival within the stated time scale and product good quality and easy to follow fitting instructions. Highly recommended.👌👍”

Helpful Report

“Easy to use site when purchasing and really good value product. Delivery was quick. Would definitely recommend this company to do business with”

Helpful Report

“All very straightforward and delivered ahead of expectation”

Helpful Report

“Fitted the water butt over the weekend and it’s filling up nicely. The instructions were clear to follow.”

Helpful Report

“Top quality water butt, easy to install and looks great in black. Service was fine and the water butt was delivered on time. It's the second one I've ordered and I can recommend both the product and the company.”

Helpful Report

“Helpful advice and a one-stop shop for all things water butts.”

Helpful Report

Water Butts Direct is rated 4.5 based on 2,431 reviews