Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,438 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

105

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All very straightforward and delivered ahead of expectation”

Helpful Report

“Fitted the water butt over the weekend and it’s filling up nicely. The instructions were clear to follow.”

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“Top quality water butt, easy to install and looks great in black. Service was fine and the water butt was delivered on time. It's the second one I've ordered and I can recommend both the product and the company.”

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“Helpful advice and a one-stop shop for all things water butts.”

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“Good service my water butt arrived two days after ordering, which I was pleased about as I thought it would take much longer, so Thankyou.”

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“A top quality product at a realistic price and excellent service with a technical question I had.”

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“This is the 3rd butt from this firm. Pre-ordered due to shortages but was dispatched ASAP. Delivered OK and a query was answered straight away. Good service. The delivery time in the final question to this review is irrelevant as there were shortages from the manufacturer and this firm shipped it as soon as they could.”

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“Phone call... Attitude... Sense of humour....essential these days..... Thanks Peter..P”

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“Water Butt's Direct were very helpful in answering my questions before & during my order. Good delivery despite the ongoing difficulties many workers are having in that sector - all credit to the delivery crew. I'm very pleased with my new ROTO 50 litre rain barrel, just right for my small garden. Now all I want is some rain to go with it :-)”

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“Very happy good price better than having to buy a new kit .”

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“I was not sure what to order accessory wise with my water butts so i called them up and was very impressed with how helpful they were. They advised me that my produce was not in stock but that they would be in touch. As I had not heard a few days later I sent an email for an update and within one hour they had replied advising that the delivery was on the way. Totally efficient, polite and knowledgeable. would certainly recommend.”

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“Slight delay in delivery although we were aware of this. Delivered to rear patio as requested. Very good product and service as normal from Water Butts Direct.”

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“Delivered ahead of schedule and good quality product. However, 4 part stand was difficult to assemble without the aid of duck tape to hold the undersides of the sections together whilst assembling”

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“Arrived well packed and in perfect condition very pleased with it.”

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“Really quick delivery and item just as described. Very happy with my purchase.”

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“Easy web site, great products. The order was securely packed and delivered within the promised time scale.”

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“Good service, good product right price delivered with slight delay (of which I was kept informed)”

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“The order was delivered in good time. The quality of the butt was good.”

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“Excellent service and a very nice water butt that blends in nicely with pots of all kinds”

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“Easy to order and delivery was very quick. I'm delighted with the Butt which is now full!”

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Water Butts Direct is rated 4.5 based on 2,438 reviews