Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,431 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,431 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

105

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just as advertised and doing the job”

Helpful Report

“Good products and price delivered efficiently. Good customer service”

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“Ive bought 2 of these Butts now. The first one was probably about 5 years ago and it is still in perfect condition. Terracotta effect looks like a giant bee hive. Great quality and great service.”

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“Great customer service from Paul.”

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“Very quick delivery by courteous helpful delivery person . My water butt is not yet installed but if I need another water butt I would recommend this company for a large choice and excellent service .”

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“Absolutely fantastic. Plenty of water for my 🪴 Highly recommend Thank you for the very fast delivery, would not hesitate to buy from you again”

Water Butts Direct 5 star review on 22nd August 2022

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“First class friendly service with no problems throughout.Needed to ring up for some more information,the call was answered straight away and I was impressed with the information I was given.”

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“Excellent service thanks, very easy to fit, I would recommend this company 100%”

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“Good price quick service. Very helpful with a query”

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“We have put our water butt at the front of the house, as it has an excellent potential source of rainwater to fill it. This is not an immediate first choice and we have used the planting option to help soften the look. We are not gardeners and seasonal planting would also need to be considered. The current hose pipe ban doesn't help either. We've opted for artificial outdoor greenery and it looks good. We have a small front garden and further work is to be completed to finish the overall look. A picture is shown below.”

Water Butts Direct 5 star review on 21st August 2022

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“Easy to use website which enabled me to find what I wanted at a reasonable price. Delivery was on time and preceded by notification of delivery time.”

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“EXCELLENT PRODUCTS AT AFFORDABLE PRICES.”

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“Easy ordering process @ a competitive price (Amazon were way more expensive) Great & reliable delivery”

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“Prompt service/delivery . Good design with novel design of lid and stand. Pleased to note, manufactured in U K.”

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“Perfect for saving water..and delivered early”

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“Arrived well packaged & on time. It's a water butt. Good quality. Tap is quite low which is no problem but meant I had to raise up my existing water butt to enable me to link them. Another first world problem.”

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“Product very good, Water Butts excellent service, very professional, would recommend However, the courier used to deliver, DPD Desperate Parcel Deliveries are a complete waste of space. I f I was Water Butts Direct I would have serious concerns about DPD. Other than the delivery problem as previously mentioned WB direct is a very efficient Company.”

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“Great value, great service and very easy to position and connect. It took about 15 minutes and was surprisingly straightforward.”

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“Love these planter water butts. But more expensive but worth it. Delivered quickly for large item with all pieces supplied to connect”

Water Butts Direct 5 star review on 17th August 2022

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“Quick delivery good value for money would recommend highly”

Helpful Report

Water Butts Direct is rated 4.5 based on 2,431 reviews