Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,900 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Got to say we have never dealt with water garden before, but what a great company to deal with really have been reliable and very imformative, Brilliant.”

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Posted 5 years ago

“The pump is working great, and the koi are loving it, great product,”

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Posted 5 years ago

“Excellent service and prompt delivery to rural France! All installed and working great. Thanks.”

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Posted 5 years ago

“Iv recently made 3 purchases from water garden as I was rectifying my water feature which had fallen into a bit of neglect. I have been delighted by the excellent service I recieved in all occasions and staff were knowledgeable about my needs. Excellent service thanks”

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Posted 5 years ago

“Hi there. Dealt with this company twice in a couple of months. Excellent service and advice concerning replacement parts for Oase pump and filter system. Prompt delivery and as a result happy Koi not to mention the man who feeds and tends them. I shall use them again and recommend the company to others. Thanks, take care and keep well. Les.”

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Posted 5 years ago

“My PondoMax Eco 3500 arrived in good time and was well packaged. The complete pump was only slightly more expensive than a replacement impeller for my old pump ! So a good price, I contacted Water Garden to ask about the hose fitting and was politely advised that my existing 1.5 inch hose would fit the pump. Good Service.”

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Posted 5 years ago

“Hi thank you excellent service helpful getting the right product brilliant job works perfect thanks very much very pleased 😁”

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Posted 5 years ago

“all is great all is starting to work”

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Posted 5 years ago

“I received very helpful and expert technical advice when I called to buy a new transformer for my pond filter pump from Water Garden and the transformer was promptly delivered and works well.”

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Posted 5 years ago

“Excellent service, delivery to Guernsey 48 hours at a competitive price. many thanks.”

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Posted 5 years ago

“Love your catalogue, it contains all the necessary items to describe, build and enhance a water garden. I built my smallish duel pond some ten years ago, it is thriving with frogs, newts and water boatmen to name a few. Your catalogue shows in detail ways I can enhance it's appearance.”

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Posted 5 years ago

“Very fast delivery thank you”

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Posted 5 years ago

“We are extremely happy with all the products you have provided and the helpful advice we have received over the phone. We have had to redesign the pond as wife wanted a waterfall feature so only just added the bio kickstart but water clearing already!”

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Posted 5 years ago

“I knew what I wanted to do but was unsure as to the best equipment and way to go about it. A call to Water Garden sorted out my questions and I was given sound advice. I have yet to install everything but I'm sure I will have no trouble with it.”

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Posted 5 years ago

“Easy to install, early days but it would appear that the green water is reducing.”

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Posted 5 years ago

“Kit supplied excellent. My repair involved several holes one of which was under a fold and not on a flat surface! Notwithstanding, the patch was secured according to the instructions and appears to be successful. I am very pleased with the result. Many thanks.”

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Posted 5 years ago

“Service from water garden was first class product arrived in two days .Pond now repaired and looks splendid again .Thank you for your help and advice .I am now happy again.”

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Posted 5 years ago

“Excellent fast service”

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Posted 5 years ago

“Good ordering, quick dispatch”

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Posted 5 years ago

“Superb service”

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Posted 5 years ago

Water Garden Ltd is rated 4.9 based on 1,900 reviews